Not fair

[fed up]

How can I give you a product ID from a product I purchased which entitles me
to support if the product simply won't install? I just bought Office 2007
home and student and it won't install and it says go to Microsoft Support.
But when I get there you demand a product ID and without it I can't get
support. This is really outrageous and frustating.

----------------
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suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
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http://www.microsoft.com/office/com...7891ad&dg=microsoft.public.access.setupconfig

 

[Gina Whipp]

Fed Up,

If you are still there... please elaborate on what happens, in what order.
Also, what version of Windows?

--
Gina Whipp
2010 Microsoft MVP (Access)

"I feel I have been denied critical, need to know, information!" - Tremors
II

http://www.regina-whipp.com/index_files/TipList.htm

How can I give you a product ID from a product I purchased which entitles me
to support if the product simply won't install? I just bought Office 2007
home and student and it won't install and it says go to Microsoft Support.
But when I get there you demand a product ID and without it I can't get
support. This is really outrageous and frustating.

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

http://www.microsoft.com/office/com...7891ad&dg=microsoft.public.access.setupconfig