Office v. X 10.1.5 Update difficulty

R

Richard

I installed Office v. X 10.1.5 Update to my iMAC running Panther
(10.3.1). The pop-up window states it was installed successfully.
BUT, I checked the version numbers and they all still read 10.1.4 for
Excel, Word, Entourage, etc. I even tried restarting the iMAC. No
Change. Help please. Thanks. Cheers.
 
M

Mickey Stevens

PowerPoint and Excel should be updated to 10.1.5, and Word and Entourage
should remain at 10.1.4, as can be seen here:
<http://www.entourage.mvps.org/version.html#Anchor-Currentversion>

You should double-check your version numbers. Check the Microsoft Component
Plugin in Microsoft Office X/Office. If everything is still 10.1.4, then
re-install the 10.1.5 update. If you can't, that means you might need to
remove and re-install Office X. Insert the Office X CD, then open the Value
Pack. Click the Value Pack Installer. Check "Remove Office", then click
"Continue". Run the "Remove Office" utility. When done, re-install Office
X from the CD.

Then, download and install the latest Office X updates, which are 10.1.2,
10.1.4, and 10.1.5 (10.1.3 is unnecessary). They¹re available from
Microsoft.
<http://www.microsoft.com/mac/downloads.aspx#OfficeX>
 

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