Office 03 won't update

[Paul B.]

There should be some code like 0x12345678 somewhere too.

Google for that code.

Ok, I did and found that the code was generic error code. But a search
led me to a page that told me to turn on verbose logging, which I did.
But the only log I found, at c:\windows\softwaredistribution
\reportingevents.log said this:

102 80070643 MicrosoftUpdate Failure Content Install Installation
Failure: Windows failed to install the following update with error
0x80070643: Security Update for Microsoft Office Outlook 2003
(KB980373).

That's simply the generic error code again, so nothing new there.
Maybe an Office repair is the way to go.

 

[Rob]

Ok, I did and found that the code was generic error code. But a search
led me to a page that told me to turn on verbose logging, which I did.
But the only log I found, at c:\windows\softwaredistribution
\reportingevents.log said this:

102 80070643 MicrosoftUpdate Failure Content Install Installation
Failure: Windows failed to install the following update with error
0x80070643: Security Update for Microsoft Office Outlook 2003
(KB980373).

That's simply the generic error code again, so nothing new there.
Maybe an Office repair is the way to go.

See this article to find more information:

http://support.microsoft.com/kb/958052