HI,
Please look into MS KB article for the Solution Microsoft Knowledge Base
Article - 324638
http://support.microsoft.com/default.aspx?scid=kb;en-us;324638
RESOLUTION
IMPORTANT: Before you follow the steps later in this section to resolve the
issue, restart your computer and then try to install, update, or remove
your Office program again. If Windows Installer has recently received
upgraded files, the files are copied to a temporary location and the files
are not copied to the appropriate folder until you restart the computer.
To resolve this issue, follow the steps in this four-part procedure in the
order in which they are presented.
Part 1: Download the Windows Installer Update
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Visit the following Microsoft Web site, as appropriate for your operating
system:
Microsoft Windows 95, Microsoft Windows 98, and Microsoft Windows
Millennium Edition (Me)
Windows Installer Redistributable for Windows 95, 98, and Me
http://www.microsoft.com/downloads/release.asp?ReleaseID=32831
Microsoft Windows NT 4.0 and Microsoft Windows 2000
Windows Installer Redistributable for Windows NT 4.0 and 2000
http://www.microsoft.com/downloads/release.asp?releaseid=32832
Click the link under Download Now, and then click Save.
Save the file to the desktop.
Part 2: Rename the Windows Installer Files
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Windows Me:
If you have a Windows Me Startup disk, go to step 7.
Click Start, point to Settings, and then click Control Panel.
Double-click Add/Remove Programs.
Click the Startup Disk tab.
Click Create Disk to create the Startup disk.
NOTE: In some circumstances, you may be prompted to insert the Windows Me
CD when you click Create Disk. This occurs if the installation files that
are necessary to create the Startup disk are not on the hard disk.
When you are prompted, insert a formatted floppy disk in the floppy disk
drive, and then click OK to confirm that the contents of the floppy disk
may be overwritten.
Insert the Startup disk (or leave the Startup disk) in the floppy disk
drive.
Restart the computer. When you are prompted to select how to start, click
Minimum Boot.
At the command prompt, type the following (pressing ENTER after each line):
c:
cd \windows\system
ren msi.dll msi.old
ren msihnd.dll msihnd.old
ren msiexec.exe msiexec.old
Remove the Startup disk, and then restart the computer.
Part 3: Start Your Computer in Safe Mode
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Windows Me
Click Start, click Run, type msconfig in the Open box, and then click OK.
On the General tab, click Selective startup.
Click to clear all of the check boxes under Selective startup.
On the Startup tab, click to select the *StateMgr check box.
Click OK. When you are prompted to restart your computer, click Yes.
Part 4: Install the Windows Installer Update
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On the desktop, double-click Instmsiw.exe or Instmsia.exe.
Follow the on-screen instructions to complete the installation.
In Windows Me, use the MSCONFIG utility to select a normal startup.
Restart the computer.
Please let me know has this helped You...
Thank you...
Raghu...
This posting is provided "AS IS" with no warranties, and confers no rights.
