Office 2000 reinstall

J

Jason

I had become infected with the Blaster worm. After
infection, Office would not load during startup. I
installed all the updates (Service pack 4 & Security patch)
and now when I try to reinstall Office 2000, I get the
following error message: "This patch package could not be
opened. Verify that the patch package exists and that you
can access it, or contact the application vendor to verify
that this is a valid Windows Installer patch package."

Thanks!
 
G

giannis

I had the same problem and i reistalled Office.
Please try using the Windows Installer Cleanup utility to "remove" Office
from your machine and reinstall again. The following article has all the
details
on this utility.

238413 OFF2000: Windows Installer CleanUp Utility
http://support.microsoft.com/?id=238413
 
J

Jason

I used the utility, but my Norton Utilities was the only
program listed under the "Programs that used Windows
Installer." I went to uninstall Office2000 and disk 2 went
fine, but disk one did not work.

Thanks for any input!
 
N

news.verizon.net

This was great info (I'm having the same frustrating problem); unfortunately
this utility only works with Window Installer versions that are less than
2.0. Since mine is 2.02, would you happen to know if there is an updated
utility I could use?

Thanks,

Eric
 

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