Politely bowing out to let others provide the assistance Joanne requires.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Joanne asked:
| Milly,
|
| No, that article didn't come up with my search. I was given that
| information by the polite Indian lady who answered my call to the 800
| number. When I posted here, I was hoping to find fellow users who had
| had this problem, and had gotten the top secret information before
| the life cycle of Office had expired. Since they gave the
| information for free until June 2004, somebody here must have been
| given the information and be willing to pass it on.
|
| Are you willing to try to help me or are you just trying to defend
| Microsoft against li'l ol' me? My contention is that this
| informaiton exists, and that between 2000 and 2004 a great many users
| received that information.
|
| I would like to post a new question looking for users who know how to
| do what I need to do. If you'd let me post that question without
| loading it down with criticisms of my intelligence, I would really
| appreciate it. If not, let me know here, and I'll just go back to
| using Open Office and not give Microsoft Office a backward glance.
|
| Joanne
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Since you searched the Microsoft Knowledge Base, I am sure you found
|| this article as well:
||
||
http://support.microsoft.com/lifecycle/search/?sort=PN&alpha=Office+2000&x=8&y=17
||
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Joanne asked:
||
||| Geoff,
|||
||| I read all the documentation, including the Knowledge Base article I
||| copied into this thread. It clearly states that there is a fix and
||| that technical support has that fix. Nowhere does it say I'd have
||| to pay for the fix. I own a legally purchased copy of all the
||| software involved, but because of a hard drive failure I had to
||| reinstall the software. Microsoft has failed to support its own
||| software, and has failed to live up to the promises of their own
||| Knowledge Base.
|||
||| I came here for information, and find myself surrounded by dense
||| (intentionally or unintentionally) Microsoft cheerleaders who would
||| rather berate a user than offer help. Their only reply to any
||| question seems to be to pay Microsoft and shut up. Well, I'm
||| choosing to shut up now.
|||
||| It was childish of me to respond in kind to Millie's nasty response
||| to my original post. I apologize for falling to her level. This
||| conversation has gone from useless to incredibly annoying, so I
||| think I'll bow out now.
|||
||| "Geoffw" wrote:
|||
|||| I know Jo, it has been a constant theme in this thread.
||||
|||| I dislike aspects of MS myself, but try not to blame them
|||| for my shortcomings, failure to read documentation, and
|||| inability to remain polite.
||||
|||| I am sure that MS is happy as well, and am sure that
|||| openoffice will provide you with all the support you need.
||||
|||| all the best
