Office 2000 upgrade - "Not enough disk space"

[AcmeVanishingHair-do]

Prob' an old one but....

I'm trying to install Office 2000 Standard - upgrade
version. Installation always defaults to the CD-ROM
directory that Office is installing from. I can change the
location manually to my hard drive (C, but it still
crashes out with the message "the highlighted volumes do
not have enough disk space available for the currently
selected features" and it lists D: (my CD-ROM) as needing
32KB.

I have tried both the solutions from Knowledge Base
articles 243906 and 217585 but neither solves the problem.

I used to run two hard drives in this machine and Office
was installed on the slave drive (that would have been D
which was the original master drive from my old machine,
with Win 98 still installed on it. I just used to run the
programs from the D: drive when I wanted them and ignore
windows - most were happy with this. Office ran fine then,
but I have now removed that drive and sold it. Is install
still looking for the old drive and how can I get around
that if so?

Any ideas, folks?

 

[Susan Ramlet]

Hi, AcmeVanishingHair-do,

Not sure. But you might try running the Windows Installer Cleanup Utility
to see if it will clean out the cached information about Office:

238413 - OFF2000: Windows Installer CleanUp Utility:
http://support.microsoft.com/default.aspx?scid=kb;en-us;238413

 

[Guest]

Thanks for the idea, but no luck I'm afraid... It didn't
detect Office 2000 on the system. :-/