Office 2000 Windows Installer 'Patch Package' Problem

E

ed

H
Im trying to reinstall parts of Office 2000 onto my XP based machine
I recently used Tracks Eraser trial software to give my pc a spring clean and first lost the icons for Excel and Word in my start menu (the names still showed but with 'blank' icons). I got them back eventually by creating new shortcuts but i trie
to rerun my Office install disks (i wanted to install Powerpoint) and i get an error message either if i click on setup when i explore the cdrom or if i use the change button in Control panel add remove after ive located the Data1.msi file

This message : This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that tihs is a valid Windows Installer patch package

Any ideas? Its genuine Office 2000 disks ive had for a number of years with no problems
Thanks
 
C

Chris Schatte

Ed
Have a look at this KB article, it may help
http://support.microsoft.com/default.aspx?scid=kb;en-us;295823&Product=offx

Chris Schatt

----- ed wrote: ----

H
Im trying to reinstall parts of Office 2000 onto my XP based machine
I recently used Tracks Eraser trial software to give my pc a spring clean and first lost the icons for Excel and Word in my start menu (the names still showed but with 'blank' icons). I got them back eventually by creating new shortcuts but i trie
to rerun my Office install disks (i wanted to install Powerpoint) and i get an error message either if i click on setup when i explore the cdrom or if i use the change button in Control panel add remove after ive located the Data1.msi file

This message : This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that tihs is a valid Windows Installer patch package

Any ideas? Its genuine Office 2000 disks ive had for a number of years with no problems
Thanks
 
C

Chris Schatte

Ed
Have a look at this KB article, it may help
http://support.microsoft.com/default.aspx?scid=kb;en-us;295823&Product=offx

Chris Schatt

----- ed wrote: ----

H
Im trying to reinstall parts of Office 2000 onto my XP based machine
I recently used Tracks Eraser trial software to give my pc a spring clean and first lost the icons for Excel and Word in my start menu (the names still showed but with 'blank' icons). I got them back eventually by creating new shortcuts but i trie
to rerun my Office install disks (i wanted to install Powerpoint) and i get an error message either if i click on setup when i explore the cdrom or if i use the change button in Control panel add remove after ive located the Data1.msi file

This message : This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that tihs is a valid Windows Installer patch package

Any ideas? Its genuine Office 2000 disks ive had for a number of years with no problems
Thanks
 
C

Chris Schatte

Ed
Have a look at this KB article, it may help
http://support.microsoft.com/default.aspx?scid=kb;en-us;295823&Product=offx

Chris Schatt

----- ed wrote: ----

H
Im trying to reinstall parts of Office 2000 onto my XP based machine
I recently used Tracks Eraser trial software to give my pc a spring clean and first lost the icons for Excel and Word in my start menu (the names still showed but with 'blank' icons). I got them back eventually by creating new shortcuts but i trie
to rerun my Office install disks (i wanted to install Powerpoint) and i get an error message either if i click on setup when i explore the cdrom or if i use the change button in Control panel add remove after ive located the Data1.msi file

This message : This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that tihs is a valid Windows Installer patch package

Any ideas? Its genuine Office 2000 disks ive had for a number of years with no problems
Thanks
 
C

Chris Schatte

Ed
Have a look at this KB article, it may help
http://support.microsoft.com/default.aspx?scid=kb;en-us;295823&Product=offx

Chris Schatt

----- ed wrote: ----

H
Im trying to reinstall parts of Office 2000 onto my XP based machine
I recently used Tracks Eraser trial software to give my pc a spring clean and first lost the icons for Excel and Word in my start menu (the names still showed but with 'blank' icons). I got them back eventually by creating new shortcuts but i trie
to rerun my Office install disks (i wanted to install Powerpoint) and i get an error message either if i click on setup when i explore the cdrom or if i use the change button in Control panel add remove after ive located the Data1.msi file

This message : This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that tihs is a valid Windows Installer patch package

Any ideas? Its genuine Office 2000 disks ive had for a number of years with no problems
Thanks
 
C

Chris Schatte

Ed
Have a look at this KB article, it may help
http://support.microsoft.com/default.aspx?scid=kb;en-us;295823&Product=offx

Chris Schatt

----- ed wrote: ----

H
Im trying to reinstall parts of Office 2000 onto my XP based machine
I recently used Tracks Eraser trial software to give my pc a spring clean and first lost the icons for Excel and Word in my start menu (the names still showed but with 'blank' icons). I got them back eventually by creating new shortcuts but i trie
to rerun my Office install disks (i wanted to install Powerpoint) and i get an error message either if i click on setup when i explore the cdrom or if i use the change button in Control panel add remove after ive located the Data1.msi file

This message : This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that tihs is a valid Windows Installer patch package

Any ideas? Its genuine Office 2000 disks ive had for a number of years with no problems
Thanks
 
C

Chris Schatte

Ed
Have a look at this KB article, it may help
http://support.microsoft.com/default.aspx?scid=kb;en-us;295823&Product=offx

Chris Schatt

----- ed wrote: ----

H
Im trying to reinstall parts of Office 2000 onto my XP based machine
I recently used Tracks Eraser trial software to give my pc a spring clean and first lost the icons for Excel and Word in my start menu (the names still showed but with 'blank' icons). I got them back eventually by creating new shortcuts but i trie
to rerun my Office install disks (i wanted to install Powerpoint) and i get an error message either if i click on setup when i explore the cdrom or if i use the change button in Control panel add remove after ive located the Data1.msi file

This message : This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that tihs is a valid Windows Installer patch package

Any ideas? Its genuine Office 2000 disks ive had for a number of years with no problems
Thanks
 

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