Office 2003 asks for Office 2000 Small Business CD

E

EJCampbell

I recently installed Office 2003 (on Win/XP). During installation Office
2000 was supposed to be removed. When logged on as myself (the sysadmin),
everything works fine. When logged on as my wife (restricted user), any
reference to MS Office applications result in a message stating the requested
feature (never named!) is not installed and please inseert the old Office
2000 Small Busimness CD. Office 2003 is usable but very annoying to use.
How can I find which features are triggering these messages and fix them?
 
E

EJCampbell

All OK now. You definitely pointed me in the right direction, but it was
more complex. When I was logged on as me, the list of removable programs in
the control panel was OK - no remaining Office 2K listings. When I l;ogged
on as my wife, both Office 2000 SR-1 and the Disc2 Small business additions
were listed. I am supposing there were duplicate registry entries maybe from
when I upgraded from ME to XP/Home? Anyway, uninstall wouldn't work because
of missing msi files. After a little research on the microsfot site, I
figured out what they were and copied them from the CD's in to the
directories they were asking for them in. All I had to do then was hit
ignore a gazillion times when uninstall went looking for files allready
uninstalled.

The easy way would have been to directly edit the regsitry, but I don't know
enough XP internals to do that with any confidence. This worked w/o bad side
effects.

Again, thank you for the pointer!
-Eric
 
E

EJCampbell

All OK now. You definitely pointed me in the right direction, but it was
more complex. When I was logged on as me, the list of removable programs in
the control panel was OK - no remaining Office 2K listings. When I l;ogged
on as my wife, both Office 2000 SR-1 and the Disc2 Small business additions
were listed. I am supposing there were duplicate registry entries maybe from
when I upgraded from ME to XP/Home? Anyway, uninstall wouldn't work because
of missing msi files. After a little research on the microsfot site, I
figured out what they were and copied them from the CD's in to the
directories they were asking for them in. All I had to do then was hit
ignore a gazillion times when uninstall went looking for files allready
uninstalled.

The easy way would have been to directly edit the regsitry, but I don't know
enough XP internals to do that with any confidence. This worked w/o bad side
effects.

Again, thank you for the pointer!
-Eric
 
E

EJCampbell

All OK now. You definitely pointed me in the right direction, but it was
more complex. When I was logged on as me, the list of removable programs in
the control panel was OK - no remaining Office 2K listings. When I l;ogged
on as my wife, both Office 2000 SR-1 and the Disc2 Small business additions
were listed. I am supposing there were duplicate registry entries maybe from
when I upgraded from ME to XP/Home? Anyway, uninstall wouldn't work because
of missing msi files. After a little research on the microsfot site, I
figured out what they were and copied them from the CD's in to the
directories they were asking for them in. All I had to do then was hit
ignore a gazillion times when uninstall went looking for files allready
uninstalled.

The easy way would have been to directly edit the regsitry, but I don't know
enough XP internals to do that with any confidence. This worked w/o bad side
effects.

Again, thank you for the pointer!
-Eric
 
E

EJCampbell

All OK now. You definitely pointed me in the right direction, but it was
more complex. When I was logged on as me, the list of removable programs in
the control panel was OK - no remaining Office 2K listings. When I l;ogged
on as my wife, both Office 2000 SR-1 and the Disc2 Small business additions
were listed. I am supposing there were duplicate registry entries maybe from
when I upgraded from ME to XP/Home? Anyway, uninstall wouldn't work because
of missing msi files. After a little research on the microsfot site, I
figured out what they were and copied them from the CD's in to the
directories they were asking for them in. All I had to do then was hit
ignore a gazillion times when uninstall went looking for files allready
uninstalled.

The easy way would have been to directly edit the regsitry, but I don't know
enough XP internals to do that with any confidence. This worked w/o bad side
effects.

Again, thank you for the pointer!
-Eric
 
E

EJCampbell

All OK now. You definitely pointed me in the right direction, but it was
more complex. When I was logged on as me, the list of removable programs in
the control panel was OK - no remaining Office 2K listings. When I l;ogged
on as my wife, both Office 2000 SR-1 and the Disc2 Small business additions
were listed. I am supposing there were duplicate registry entries maybe from
when I upgraded from ME to XP/Home? Anyway, uninstall wouldn't work because
of missing msi files. After a little research on the microsfot site, I
figured out what they were and copied them from the CD's in to the
directories they were asking for them in. All I had to do then was hit
ignore a gazillion times when uninstall went looking for files allready
uninstalled.

The easy way would have been to directly edit the regsitry, but I don't know
enough XP internals to do that with any confidence. This worked w/o bad side
effects.

Again, thank you for the pointer!
-Eric
 
E

EJCampbell

All OK now. You definitely pointed me in the right direction, but it was
more complex. When I was logged on as me, the list of removable programs in
the control panel was OK - no remaining Office 2K listings. When I l;ogged
on as my wife, both Office 2000 SR-1 and the Disc2 Small business additions
were listed. I am supposing there were duplicate registry entries maybe from
when I upgraded from ME to XP/Home? Anyway, uninstall wouldn't work because
of missing msi files. After a little research on the microsfot site, I
figured out what they were and copied them from the CD's in to the
directories they were asking for them in. All I had to do then was hit
ignore a gazillion times when uninstall went looking for files allready
uninstalled.

The easy way would have been to directly edit the regsitry, but I don't know
enough XP internals to do that with any confidence. This worked w/o bad side
effects.

Again, thank you for the pointer!
-Eric
 
E

EJCampbell

All OK now. You definitely pointed me in the right direction, but it was
more complex. When I was logged on as me, the list of removable programs in
the control panel was OK - no remaining Office 2K listings. When I l;ogged
on as my wife, both Office 2000 SR-1 and the Disc2 Small business additions
were listed. I am supposing there were duplicate registry entries maybe from
when I upgraded from ME to XP/Home? Anyway, uninstall wouldn't work because
of missing msi files. After a little research on the microsfot site, I
figured out what they were and copied them from the CD's in to the
directories they were asking for them in. All I had to do then was hit
ignore a gazillion times when uninstall went looking for files allready
uninstalled.

The easy way would have been to directly edit the regsitry, but I don't know
enough XP internals to do that with any confidence. This worked w/o bad side
effects.

Again, thank you for the pointer!
-Eric
 
E

EJCampbell

All OK now. You definitely pointed me in the right direction, but it was
more complex. When I was logged on as me, the list of removable programs in
the control panel was OK - no remaining Office 2K listings. When I l;ogged
on as my wife, both Office 2000 SR-1 and the Disc2 Small business additions
were listed. I am supposing there were duplicate registry entries maybe from
when I upgraded from ME to XP/Home? Anyway, uninstall wouldn't work because
of missing msi files. After a little research on the microsfot site, I
figured out what they were and copied them from the CD's in to the
directories they were asking for them in. All I had to do then was hit
ignore a gazillion times when uninstall went looking for files allready
uninstalled.

The easy way would have been to directly edit the regsitry, but I don't know
enough XP internals to do that with any confidence. This worked w/o bad side
effects.

Again, thank you for the pointer!
-Eric
 
E

EJCampbell

All OK now. You definitely pointed me in the right direction, but it was
more complex. When I was logged on as me, the list of removable programs in
the control panel was OK - no remaining Office 2K listings. When I l;ogged
on as my wife, both Office 2000 SR-1 and the Disc2 Small business additions
were listed. I am supposing there were duplicate registry entries maybe from
when I upgraded from ME to XP/Home? Anyway, uninstall wouldn't work because
of missing msi files. After a little research on the microsfot site, I
figured out what they were and copied them from the CD's in to the
directories they were asking for them in. All I had to do then was hit
ignore a gazillion times when uninstall went looking for files allready
uninstalled.

The easy way would have been to directly edit the regsitry, but I don't know
enough XP internals to do that with any confidence. This worked w/o bad side
effects.

Again, thank you for the pointer!
-Eric
 

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