Office 2003 Installation Problem

B

Boyo

Hi there

Like many in this news group I keep getting the error message "The
installation source for this product is not available. Verify that
the source exists and that you can access it".

I have a Home Use CD that I purchased last year and tried to reinstall
the product to use Officeupdate. I wish I never bothered now as I
cannot get Office Running at all anymore!!

Below is the log file for my failed installation - I hope it means
something to someone!!!

Thank you very much in advance for any advice given.

Martin

=== Verbose logging started: 27/01/2005 20:38:20 Build type: SHIP
UNICODE 3.00.3790.2180 Calling process:
C:\WINDOWS\system32\msiexec.exe ===
MSI (c) (90:E4) [20:38:20:790]: Resetting cached policy values
MSI (c) (90:E4) [20:38:20:790]: Machine policy value 'Debug' is 0
MSI (c) (90:E4) [20:38:20:790]: ******* RunEngine:
******* Product: D:\PROI11N.MSI
******* Action:
******* CommandLine: **********
MSI (c) (90:E4) [20:38:20:790]: Machine policy value
'DisableUserInstalls' is 0
MSI (c) (90:E4) [20:38:20:810]: Cloaking enabled.
MSI (c) (90:E4) [20:38:20:810]: Attempting to enable all disabled
priveleges before calling Install on Server
MSI (c) (90:E4) [20:38:20:810]: End dialog not enabled
MSI (c) (90:E4) [20:38:20:810]: Original package ==> D:\PROI11N.MSI
MSI (c) (90:E4) [20:38:20:810]: Package we're running from ==>
C:\WINDOWS\Installer\3eb29ee.msi
MSI (c) (90:E4) [20:38:20:880]: APPCOMPAT: looking for appcompat
database entry with ProductCode
'{91E30409-6000-11D3-8CFE-0150048383C9}'.
MSI (c) (90:E4) [20:38:20:880]: APPCOMPAT: no matching ProductCode
found in database.
MSI (c) (90:E4) [20:38:20:880]: MSCOREE not loaded loading copy from
system32
MSI (c) (90:E4) [20:38:20:890]: Couldn't find local patch ''. Looking
for it at its source.
MSI (c) (90:E4) [20:38:20:890]: Resolving Patch source.
MSI (c) (90:E4) [20:38:20:890]: User policy value 'SearchOrder' is
'nmu'
MSI (c) (90:E4) [20:38:20:890]: User policy value 'DisableMedia' is 0
MSI (c) (90:E4) [20:38:20:890]: Machine policy value
'AllowLockdownMedia' is 0
MSI (c) (90:E4) [20:38:20:890]: SOURCEMGMT: Media enabled only if
package is safe.
MSI (c) (90:E4) [20:38:20:890]: SOURCEMGMT: Looking for sourcelist for
product {FC9622F8-9F2A-48C4-9134-0534789AED69}
MSI (c) (90:E4) [20:38:20:890]: Note: 1: 1706 2:
{FC9622F8-9F2A-48C4-9134-0534789AED69} 3:
MSI (c) (90:E4) [20:38:20:890]: SOURCEMGMT: Failed to resolve source
The installation source for this product is not available. Verify
that the source exists and that you can access it.
D:\PROI11N.MSI
MSI (c) (90:E4) [20:38:20:890]: Note: 1: 1708
MSI (c) (90:E4) [20:38:20:890]: Note: 1: 2729
MSI (c) (90:E4) [20:38:20:890]: Note: 1: 2729
MSI (c) (90:E4) [20:38:20:890]: Product: Microsoft Office Professional
Edition 2003 -- Installation failed.

MSI (c) (90:E4) [20:38:20:910]: MainEngineThread is returning 1612
=== Verbose logging stopped: 27/01/2005 20:38:20 ===
 

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