Office 2003 setup crash

[Rick P.]

I am installing the complimentary copy from the MS Office Launch Event of Office 2003 Pro, media part number X10-01097.

Setup starts and the CD spins up, I get an error saying that the setup.ini file canot be found on the CD. At the same time, the CD-ROM drive is stopped with the error stating that the drive was removed without first stopping it properly. Subsequently, the CD drive letter is not available and I have to restart Windows 2000.

Same results with autorun and going directly to setup.exe.

Is this bad media ?

 

[Milly Staples [MVP - Outlook]]

Have you cleaned it and done a visual inspection to ensure it is not
scratched or otherwise damaged?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to the
Swen virus, all e-mails sent to my actual account will be deleted
w/out reading.

After searching google.groups.com and finding no answer
Rick P. <[email protected]> asked:

| I am installing the complimentary copy from the MS Office Launch
| Event of Office 2003 Pro, media part number X10-01097.
|
| Setup starts and the CD spins up, I get an error saying that the
| setup.ini file canot be found on the CD. At the same time, the
| CD-ROM drive is stopped with the error stating that the drive was
| removed without first stopping it properly. Subsequently, the CD
| drive letter is not available and I have to restart Windows 2000.
|
| Same results with autorun and going directly to setup.exe.
|
| Is this bad media ?