Office 2003 SP2

4

41db14

Problem & questions regarding the Office 2003 Service Pack 2.
My internet access speed of 26.4kbps it would take over 5+ hours to download
the Office 2003 SP2 service pack!

I was informed that the Office 2003 SP2 update is not available on a CD but
the Service pack 3 is and includes the SP2 update.

I ordered and received the SP3 CD,
however the CD is "Office XP Professional (Service Pack 3)"
It does not indicate that it is "Office 2003 Service Pack 3"...?
The CD is - OFFICE 10 with two folders/ executable files
Fullfile - SP3CDFF.exe
STANDARD - SP3CDOP.exe

There is no read me or text file with installation instructions on the CD....?
When you click on either file, a window pops up asking where you want to
install the extracted files....?

The problem concern I have is,....I already have "OFFICE 11" installed!!!...
I recall the last fiasco with windows SP2 update,

I suspect that if I attempt to install either of these files it will
overwrite an undo my OFFICE 11 installation......?

I have attempted to download the SP2 update after 5 hours of downloading it
indicated that the download was unsuccessful!

My questions is if the Office 2003 SP 2 is not available on CD, can I have
someone who has a faster internet access download the Office 2003 SP 2
update onto a RW-CD on their PC and then I can install the update onto my PC
from that CD?
 
M

Milly Staples [MVP - Outlook]

If you have no Office XP programs installed, the CD is useless. You will
need to wait for the Office 2003 SP-2 CD to be available, typically 6-8
weeks after the SP is released for download.

Further, it is a breach of Microsoft's terms to redistribute any of the
patches that they provide.

Check back at the end of November.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, 41db14 asked:

| Problem & questions regarding the Office 2003 Service Pack 2.
| My internet access speed of 26.4kbps it would take over 5+ hours to
| download the Office 2003 SP2 service pack!
|
| I was informed that the Office 2003 SP2 update is not available on a
| CD but the Service pack 3 is and includes the SP2 update.
|
| I ordered and received the SP3 CD,
| however the CD is "Office XP Professional (Service Pack 3)"
| It does not indicate that it is "Office 2003 Service Pack 3"...?
| The CD is - OFFICE 10 with two folders/ executable files
| Fullfile - SP3CDFF.exe
| STANDARD - SP3CDOP.exe
|
| There is no read me or text file with installation instructions on
| the CD....? When you click on either file, a window pops up asking
| where you want to install the extracted files....?
|
| The problem concern I have is,....I already have "OFFICE 11"
| installed!!!... I recall the last fiasco with windows SP2 update,
|
| I suspect that if I attempt to install either of these files it will
| overwrite an undo my OFFICE 11 installation......?
|
| I have attempted to download the SP2 update after 5 hours of
| downloading it indicated that the download was unsuccessful!
|
| My questions is if the Office 2003 SP 2 is not available on CD, can I
| have someone who has a faster internet access download the Office
| 2003 SP 2 update onto a RW-CD on their PC and then I can install the
| update onto my PC from that CD?
 
4

41db14

Milly,
I have legal copies of both Windows XP Pro & Office 2003 XP Pro
installed...so pehaps the CD is not useless...?

I would not consider it a ("breach of Microsoft's terms to redistribute any
of the > patches that they provide"), simply because I would not be
redistributing the patch it would be for my own use and consumption. The
only thing I would be doing is using a differerent source (faster internet)
to obtain a patch that I am legally entitled to.

If MS hadn't created a patch that takes over five hours to download, only to
find out that the dowload was unsucessfull then perhaps one wouldn't have to
resort to creative ways to obtain the patch.

With all of the problems I have read that others are experiencing regarding
this patch I think I will hold off... Thanks for your input

Milly Staples said:
If you have no Office XP programs installed, the CD is useless. You will
need to wait for the Office 2003 SP-2 CD to be available, typically 6-8
weeks after the SP is released for download.

Further, it is a breach of Microsoft's terms to redistribute any of the
patches that they provide.

Check back at the end of November.

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, 41db14 asked:

| Problem & questions regarding the Office 2003 Service Pack 2.
| My internet access speed of 26.4kbps it would take over 5+ hours to
| download the Office 2003 SP2 service pack!
|
| I was informed that the Office 2003 SP2 update is not available on a
| CD but the Service pack 3 is and includes the SP2 update.
|
| I ordered and received the SP3 CD,
| however the CD is "Office XP Professional (Service Pack 3)"
| It does not indicate that it is "Office 2003 Service Pack 3"...?
| The CD is - OFFICE 10 with two folders/ executable files
| Fullfile - SP3CDFF.exe
| STANDARD - SP3CDOP.exe
|
| There is no read me or text file with installation instructions on
| the CD....? When you click on either file, a window pops up asking
| where you want to install the extracted files....?
|
| The problem concern I have is,....I already have "OFFICE 11"
| installed!!!... I recall the last fiasco with windows SP2 update,
|
| I suspect that if I attempt to install either of these files it will
| overwrite an undo my OFFICE 11 installation......?
|
| I have attempted to download the SP2 update after 5 hours of
| downloading it indicated that the download was unsuccessful!
|
| My questions is if the Office 2003 SP 2 is not available on CD, can I
| have someone who has a faster internet access download the Office
| 2003 SP 2 update onto a RW-CD on their PC and then I can install the
| update onto my PC from that CD?
 
M

Milly Staples [MVP - Outlook]

There is no Office 2003 XP Pro.

You have Windows XP Professional which the Office XP patch would not touch.
Office System 2003 Professional will not use any of the Office XP patches
either.

If you are asking someone to download the SP-2 patch and then send it to
you, you are requesting that someone else (no risk to you) violate
Microsoft's policies about redistributing their software or patches. It is
illegal and I am surprised that you insist it is simply a "creative
workaround."

As I have said before, wait until the end of November to order the CD.
There is nothing "critical" in SP-2 that warrants immediate installation.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, 41db14 asked:

| Milly,
| I have legal copies of both Windows XP Pro & Office 2003 XP Pro
| installed...so pehaps the CD is not useless...?
|
| I would not consider it a ("breach of Microsoft's terms to
| redistribute any of the > patches that they provide"), simply because
| I would not be redistributing the patch it would be for my own use
| and consumption. The only thing I would be doing is using a
| differerent source (faster internet) to obtain a patch that I am
| legally entitled to.
|
| If MS hadn't created a patch that takes over five hours to download,
| only to find out that the dowload was unsucessfull then perhaps one
| wouldn't have to resort to creative ways to obtain the patch.
|
| With all of the problems I have read that others are experiencing
| regarding this patch I think I will hold off... Thanks for your input
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| If you have no Office XP programs installed, the CD is useless. You
|| will need to wait for the Office 2003 SP-2 CD to be available,
|| typically 6-8 weeks after the SP is released for download.
||
|| Further, it is a breach of Microsoft's terms to redistribute any of
|| the patches that they provide.
||
|| Check back at the end of November.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, 41db14 asked:
||
||| Problem & questions regarding the Office 2003 Service Pack 2.
||| My internet access speed of 26.4kbps it would take over 5+ hours to
||| download the Office 2003 SP2 service pack!
|||
||| I was informed that the Office 2003 SP2 update is not available on a
||| CD but the Service pack 3 is and includes the SP2 update.
|||
||| I ordered and received the SP3 CD,
||| however the CD is "Office XP Professional (Service Pack 3)"
||| It does not indicate that it is "Office 2003 Service Pack 3"...?
||| The CD is - OFFICE 10 with two folders/ executable files
||| Fullfile - SP3CDFF.exe
||| STANDARD - SP3CDOP.exe
|||
||| There is no read me or text file with installation instructions on
||| the CD....? When you click on either file, a window pops up asking
||| where you want to install the extracted files....?
|||
||| The problem concern I have is,....I already have "OFFICE 11"
||| installed!!!... I recall the last fiasco with windows SP2 update,
|||
||| I suspect that if I attempt to install either of these files it will
||| overwrite an undo my OFFICE 11 installation......?
|||
||| I have attempted to download the SP2 update after 5 hours of
||| downloading it indicated that the download was unsuccessful!
|||
||| My questions is if the Office 2003 SP 2 is not available on CD, can
||| I have someone who has a faster internet access download the Office
||| 2003 SP 2 update onto a RW-CD on their PC and then I can install
||| the update onto my PC from that CD?
 
L

Lars

I can see that this chain is old, but in the attempt of trying to find a
solution to my issue and the lack of responce to some questions from
Microsoft I now understand why and what you guys are spending your time on.
Let me suggest to management of this Discussion forum at Microsof, put your
people on a Six Sigma class and let them pass a training of Voice Of the
Customer. Customer those are the guys paying your salery.

Happy New Year

Milly Staples said:
Okay - I see now. You prefer to obfuscate the plain issue where you
explicitly inquired about someone else downloading the patch for you,
supplying you with the CD once downloaded, and then installing the CD of the
downloaded and redistributed patch to get around the long download time for
YOU, and then backtracking while denying your original post stating your
intentions. My response to you indicated that this would not be legal. You
then responded with hems and haws about how you would like to use a
"creative" solution. Now you deny the obvious request in in the first post
that you made.

There is nothing in the MVP designation that authorizes me or not to state
the EULA requirements that appear on every Microsoft patch or update. You
can read them for yourself. I simply pointed out the plainly stated
legalities which you can read for yourself in the EULA.

You, sir or madam, are incapable of excusing yourself. You want to end this
converation about whether it is legal or not to ask someone else to download
a patch for you and give it to you? Fine. If you want to take it further
with my MVP status, we can always submit the original converation to
Microsoft for THEIR interpretation, which I am sure will coincide with mine.

Care to take me up on this?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, 41db14 asked:

| I know what I wrote in the original text. Its quite apparent you
| didn’t…..My beginning statement starts with “My question isâ€Â,
| and it ended with a question mark (?) It does not say that I have
| already asked anyone
| at this point to do anything, nor have I done anything, at this
| juncture.
| It was merely a simple question.
|
| I was under the impressions that MVP types were suppose to be
| friendly and helpful. You violate that impression. You set an
| accusatory tone by
| implying I had already breached the MS redistribution policy. I
| refer you to your initial response to me. And to your last response
| “Now tell me….†continues with an “in your face attitudeâ€Â.
|
| In your apparent haste to try to impress me with your legal prowess,
| you glaringly omitted your legal position on my most recent scenario.
| Where I
| clearly state that I would be performing the entire download
| process….the
| only role the other party may play is in the use of their phone line.
| You
| see I can jump to irrational conclusions to, by assuming you’re a
| lawyer……..and you know what we all think about lawyers…
|
| Any further response from you is not warranted or requested.
|
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Your own words - quoted directly from the original post - which you
|| can read at the bottom of this reply:
||
|||||| My questions is if the Office 2003 SP 2 is not available on CD,
|||||| can I have someone who has a faster internet access download the
|||||| Office 2003 SP 2 update onto a RW-CD on their PC and then I can
|||||| install the update onto my PC from that CD?
||
|| Now, tell me again how you did not request that someone else do the
|| download for you and provide you with the disc - the exact
|| definition of redistributing software?
||
|| --ÂÂ
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, 41db14 asked:
||
||| Perhaps you missunderstood....? I never said or implyed that
||| "someone else" would do the download and send the patch to me! "I"
||| personally would perform the download process (no risk to anyone
||| else). The entire chain of custody would be mine. All I would be
||| useing is their highspeed internet access method to obtain the patch
||| for "my" PC. If it would make MS feel better I will make sure that
||| no one is in the house during the time of the download...!
|||
||| I am surprised that you have jumped to the conclusion that I may be
||| engaging in some illegal/criminal activity by violating Microsoft's
||| policies about redistributing.......again thanks for your input
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| There is no Office 2003 XP Pro.
||||
|||| You have Windows XP Professional which the Office XP patch would
|||| not touch. Office System 2003 Professional will not use any of the
|||| Office XP patches either.
||||
|||| If you are asking someone to download the SP-2 patch and then send
|||| it to you, you are requesting that someone else (no risk to you)
|||| violate Microsoft's policies about redistributing their software or
|||| patches. It is illegal and I am surprised that you insist it is
|||| simply a "creative workaround."
||||
|||| As I have said before, wait until the end of November to order the
|||| CD. There is nothing "critical" in SP-2 that warrants immediate
|||| installation.
||||
|||| --ÂÂÂ
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, 41db14 asked:
||||
||||| Milly,
||||| I have legal copies of both Windows XP Pro & Office 2003 XP Pro
||||| installed...so pehaps the CD is not useless...?
|||||
||||| I would not consider it a ("breach of Microsoft's terms to
||||| redistribute any of the > patches that they provide"), simply
||||| because I would not be redistributing the patch it would be for my
||||| own use and consumption. The only thing I would be doing is
||||| using a differerent source (faster internet) to obtain a patch
||||| that I am legally entitled to.
|||||
||||| If MS hadn't created a patch that takes over five hours to
||||| download, only to find out that the dowload was unsucessfull then
||||| perhaps one wouldn't have to resort to creative ways to obtain
||||| the patch.
|||||
||||| With all of the problems I have read that others are experiencing
||||| regarding this patch I think I will hold off... Thanks for your
||||| input
|||||
||||| "Milly Staples [MVP - Outlook]" wrote:
|||||
|||||| If you have no Office XP programs installed, the CD is useless.
|||||| You will need to wait for the Office 2003 SP-2 CD to be
|||||| available, typically 6-8 weeks after the SP is released for
|||||| download.
||||||
|||||| Further, it is a breach of Microsoft's terms to redistribute any
|||||| of the patches that they provide.
||||||
|||||| Check back at the end of November.
||||||
|||||| --ÂÂÂÂ
|||||| Milly Staples [MVP - Outlook]
||||||
|||||| Post all replies to the group to keep the discussion intact. All
|||||| unsolicited mail sent to my personal account will be deleted
|||||| without reading.
||||||
|||||| After furious head scratching, 41db14 asked:
||||||
||||||| Problem & questions regarding the Office 2003 Service Pack 2.
||||||| My internet access speed of 26.4kbps it would take over 5+ hours
||||||| to download the Office 2003 SP2 service pack!
|||||||
||||||| I was informed that the Office 2003 SP2 update is not available
||||||| on a CD but the Service pack 3 is and includes the SP2 update.
|||||||
||||||| I ordered and received the SP3 CD,
||||||| however the CD is "Office XP Professional (Service Pack 3)"
||||||| It does not indicate that it is "Office 2003 Service Pack 3"...?
||||||| The CD is - OFFICE 10 with two folders/ executable files
||||||| Fullfile - SP3CDFF.exe
||||||| STANDARD - SP3CDOP.exe
|||||||
||||||| There is no read me or text file with installation instructions
||||||| on the CD....? When you click on either file, a window pops up
||||||| asking where you want to install the extracted files....?
|||||||
||||||| The problem concern I have is,....I already have "OFFICE 11"
||||||| installed!!!... I recall the last fiasco with windows SP2
||||||| update,
|||||||
||||||| I suspect that if I attempt to install either of these files it
||||||| will overwrite an undo my OFFICE 11 installation......?
|||||||
||||||| I have attempted to download the SP2 update after 5 hours of
||||||| downloading it indicated that the download was unsuccessful!
|||||||
||||||| My questions is if the Office 2003 SP 2 is not available on CD,
||||||| can I have someone who has a faster internet access download the
||||||| Office 2003 SP 2 update onto a RW-CD on their PC and then I can
||||||| install the update onto my PC from that CD?
 
4

41db14

Okay Milly Staples just want to start your year out right, I posed my same
question to Microsoft managers and below is a recent response from Jaisy!!
As I recall I poised exactly what jaisy is suggesting I do....!

But according to you, what Jaisy is suggesting is an illegal copyright
infringement, right from the horses mouth..... Now don't you look silly.....

Bye the bye I do care to take you up on this. I forwarded a copy of your
response & Jaisy's response to the microsoft legal group....It appears to me
that neither of you know what the he.. your talking about.
Cheers & Happy New Year

***********************************************************
Hello David,

Thank you for contacting Microsoft Online Customer Service.

I understand that you wish to obtain Office 2003 Service pack 2 update on CD
since it takes a long time to download it on your computer. I realize the
importance of the issue.

As a Customer Service Representative, I can assist you with the support
options available with your Microsoft product.

I would like to inform you that Office 2003 Service pack 2 update is not
available on CD. I recommend that you download the update from a computer
having a high speed Internet connection and copy it to a CD and then install
it on your computer.

David, I hope you find the above information helpful. If you have any
further questions, please contact us again.

Thank you for using Microsoft products and services.

Jaisy
Microsoft Online Customer Service Representative

If you have any feedback about your Online Customer Service experience,
please send an e-mail to my manager, Sujith Sadasivan, at
(e-mail address removed)
**********************************************************

Milly Staples said:
Okay - I see now. You prefer to obfuscate the plain issue where you
explicitly inquired about someone else downloading the patch for you,
supplying you with the CD once downloaded, and then installing the CD of the
downloaded and redistributed patch to get around the long download time for
YOU, and then backtracking while denying your original post stating your
intentions. My response to you indicated that this would not be legal. You
then responded with hems and haws about how you would like to use a
"creative" solution. Now you deny the obvious request in in the first post
that you made.

There is nothing in the MVP designation that authorizes me or not to state
the EULA requirements that appear on every Microsoft patch or update. You
can read them for yourself. I simply pointed out the plainly stated
legalities which you can read for yourself in the EULA.

You, sir or madam, are incapable of excusing yourself. You want to end this
converation about whether it is legal or not to ask someone else to download
a patch for you and give it to you? Fine. If you want to take it further
with my MVP status, we can always submit the original converation to
Microsoft for THEIR interpretation, which I am sure will coincide with mine.

Care to take me up on this?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, 41db14 asked:

| I know what I wrote in the original text. Its quite apparent you
| didn’t…..My beginning statement starts with “My question isâ€Â,
| and it ended with a question mark (?) It does not say that I have
| already asked anyone
| at this point to do anything, nor have I done anything, at this
| juncture.
| It was merely a simple question.
|
| I was under the impressions that MVP types were suppose to be
| friendly and helpful. You violate that impression. You set an
| accusatory tone by
| implying I had already breached the MS redistribution policy. I
| refer you to your initial response to me. And to your last response
| “Now tell me….†continues with an “in your face attitudeâ€Â.
|
| In your apparent haste to try to impress me with your legal prowess,
| you glaringly omitted your legal position on my most recent scenario.
| Where I
| clearly state that I would be performing the entire download
| process….the
| only role the other party may play is in the use of their phone line.
| You
| see I can jump to irrational conclusions to, by assuming you’re a
| lawyer……..and you know what we all think about lawyers…
|
| Any further response from you is not warranted or requested.
|
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Your own words - quoted directly from the original post - which you
|| can read at the bottom of this reply:
||
|||||| My questions is if the Office 2003 SP 2 is not available on CD,
|||||| can I have someone who has a faster internet access download the
|||||| Office 2003 SP 2 update onto a RW-CD on their PC and then I can
|||||| install the update onto my PC from that CD?
||
|| Now, tell me again how you did not request that someone else do the
|| download for you and provide you with the disc - the exact
|| definition of redistributing software?
||
|| --ÂÂ
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, 41db14 asked:
||
||| Perhaps you missunderstood....? I never said or implyed that
||| "someone else" would do the download and send the patch to me! "I"
||| personally would perform the download process (no risk to anyone
||| else). The entire chain of custody would be mine. All I would be
||| useing is their highspeed internet access method to obtain the patch
||| for "my" PC. If it would make MS feel better I will make sure that
||| no one is in the house during the time of the download...!
|||
||| I am surprised that you have jumped to the conclusion that I may be
||| engaging in some illegal/criminal activity by violating Microsoft's
||| policies about redistributing.......again thanks for your input
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| There is no Office 2003 XP Pro.
||||
|||| You have Windows XP Professional which the Office XP patch would
|||| not touch. Office System 2003 Professional will not use any of the
|||| Office XP patches either.
||||
|||| If you are asking someone to download the SP-2 patch and then send
|||| it to you, you are requesting that someone else (no risk to you)
|||| violate Microsoft's policies about redistributing their software or
|||| patches. It is illegal and I am surprised that you insist it is
|||| simply a "creative workaround."
||||
|||| As I have said before, wait until the end of November to order the
|||| CD. There is nothing "critical" in SP-2 that warrants immediate
|||| installation.
||||
|||| --ÂÂÂ
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, 41db14 asked:
||||
||||| Milly,
||||| I have legal copies of both Windows XP Pro & Office 2003 XP Pro
||||| installed...so pehaps the CD is not useless...?
|||||
||||| I would not consider it a ("breach of Microsoft's terms to
||||| redistribute any of the > patches that they provide"), simply
||||| because I would not be redistributing the patch it would be for my
||||| own use and consumption. The only thing I would be doing is
||||| using a differerent source (faster internet) to obtain a patch
||||| that I am legally entitled to.
|||||
||||| If MS hadn't created a patch that takes over five hours to
||||| download, only to find out that the dowload was unsucessfull then
||||| perhaps one wouldn't have to resort to creative ways to obtain
||||| the patch.
|||||
||||| With all of the problems I have read that others are experiencing
||||| regarding this patch I think I will hold off... Thanks for your
||||| input
|||||
||||| "Milly Staples [MVP - Outlook]" wrote:
|||||
|||||| If you have no Office XP programs installed, the CD is useless.
|||||| You will need to wait for the Office 2003 SP-2 CD to be
|||||| available, typically 6-8 weeks after the SP is released for
|||||| download.
||||||
|||||| Further, it is a breach of Microsoft's terms to redistribute any
|||||| of the patches that they provide.
||||||
|||||| Check back at the end of November.
||||||
|||||| --ÂÂÂÂ
|||||| Milly Staples [MVP - Outlook]
||||||
|||||| Post all replies to the group to keep the discussion intact. All
|||||| unsolicited mail sent to my personal account will be deleted
|||||| without reading.
||||||
|||||| After furious head scratching, 41db14 asked:
||||||
||||||| Problem & questions regarding the Office 2003 Service Pack 2.
||||||| My internet access speed of 26.4kbps it would take over 5+ hours
||||||| to download the Office 2003 SP2 service pack!
|||||||
||||||| I was informed that the Office 2003 SP2 update is not available
||||||| on a CD but the Service pack 3 is and includes the SP2 update.
|||||||
||||||| I ordered and received the SP3 CD,
||||||| however the CD is "Office XP Professional (Service Pack 3)"
||||||| It does not indicate that it is "Office 2003 Service Pack 3"...?
||||||| The CD is - OFFICE 10 with two folders/ executable files
||||||| Fullfile - SP3CDFF.exe
||||||| STANDARD - SP3CDOP.exe
|||||||
||||||| There is no read me or text file with installation instructions
||||||| on the CD....? When you click on either file, a window pops up
||||||| asking where you want to install the extracted files....?
|||||||
||||||| The problem concern I have is,....I already have "OFFICE 11"
||||||| installed!!!... I recall the last fiasco with windows SP2
||||||| update,
|||||||
||||||| I suspect that if I attempt to install either of these files it
||||||| will overwrite an undo my OFFICE 11 installation......?
|||||||
||||||| I have attempted to download the SP2 update after 5 hours of
||||||| downloading it indicated that the download was unsuccessful!
|||||||
||||||| My questions is if the Office 2003 SP 2 is not available on CD,
||||||| can I have someone who has a faster internet access download the
||||||| Office 2003 SP 2 update onto a RW-CD on their PC and then I can
||||||| install the update onto my PC from that CD?
 
4

41db14

Lars, Six Sigma...sounds like your a quality person...see my recent response
from Microsoft and my response to Milly... Your absolutley correct Microsoft
ignores the voice of the customer... 8 hours & 33 minutes to download an
update...! & not offer a CD ....In the words of Dr. Phil (Texas accent)
"What were they thinking"

Lars said:
I can see that this chain is old, but in the attempt of trying to find a
solution to my issue and the lack of responce to some questions from
Microsoft I now understand why and what you guys are spending your time on.
Let me suggest to management of this Discussion forum at Microsof, put your
people on a Six Sigma class and let them pass a training of Voice Of the
Customer. Customer those are the guys paying your salery.

Happy New Year

Milly Staples said:
Okay - I see now. You prefer to obfuscate the plain issue where you
explicitly inquired about someone else downloading the patch for you,
supplying you with the CD once downloaded, and then installing the CD of the
downloaded and redistributed patch to get around the long download time for
YOU, and then backtracking while denying your original post stating your
intentions. My response to you indicated that this would not be legal. You
then responded with hems and haws about how you would like to use a
"creative" solution. Now you deny the obvious request in in the first post
that you made.

There is nothing in the MVP designation that authorizes me or not to state
the EULA requirements that appear on every Microsoft patch or update. You
can read them for yourself. I simply pointed out the plainly stated
legalities which you can read for yourself in the EULA.

You, sir or madam, are incapable of excusing yourself. You want to end this
converation about whether it is legal or not to ask someone else to download
a patch for you and give it to you? Fine. If you want to take it further
with my MVP status, we can always submit the original converation to
Microsoft for THEIR interpretation, which I am sure will coincide with mine.

Care to take me up on this?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, 41db14 asked:

| I know what I wrote in the original text. Its quite apparent you
| didn’t…..My beginning statement starts with “My question isâ€Â,
| and it ended with a question mark (?) It does not say that I have
| already asked anyone
| at this point to do anything, nor have I done anything, at this
| juncture.
| It was merely a simple question.
|
| I was under the impressions that MVP types were suppose to be
| friendly and helpful. You violate that impression. You set an
| accusatory tone by
| implying I had already breached the MS redistribution policy. I
| refer you to your initial response to me. And to your last response
| “Now tell me….†continues with an “in your face attitudeâ€Â.
|
| In your apparent haste to try to impress me with your legal prowess,
| you glaringly omitted your legal position on my most recent scenario.
| Where I
| clearly state that I would be performing the entire download
| process….the
| only role the other party may play is in the use of their phone line.
| You
| see I can jump to irrational conclusions to, by assuming you’re a
| lawyer……..and you know what we all think about lawyers…
|
| Any further response from you is not warranted or requested.
|
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Your own words - quoted directly from the original post - which you
|| can read at the bottom of this reply:
||
|||||| My questions is if the Office 2003 SP 2 is not available on CD,
|||||| can I have someone who has a faster internet access download the
|||||| Office 2003 SP 2 update onto a RW-CD on their PC and then I can
|||||| install the update onto my PC from that CD?
||
|| Now, tell me again how you did not request that someone else do the
|| download for you and provide you with the disc - the exact
|| definition of redistributing software?
||
|| --ÂÂ
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, 41db14 asked:
||
||| Perhaps you missunderstood....? I never said or implyed that
||| "someone else" would do the download and send the patch to me! "I"
||| personally would perform the download process (no risk to anyone
||| else). The entire chain of custody would be mine. All I would be
||| useing is their highspeed internet access method to obtain the patch
||| for "my" PC. If it would make MS feel better I will make sure that
||| no one is in the house during the time of the download...!
|||
||| I am surprised that you have jumped to the conclusion that I may be
||| engaging in some illegal/criminal activity by violating Microsoft's
||| policies about redistributing.......again thanks for your input
|||
||| "Milly Staples [MVP - Outlook]" wrote:
|||
|||| There is no Office 2003 XP Pro.
||||
|||| You have Windows XP Professional which the Office XP patch would
|||| not touch. Office System 2003 Professional will not use any of the
|||| Office XP patches either.
||||
|||| If you are asking someone to download the SP-2 patch and then send
|||| it to you, you are requesting that someone else (no risk to you)
|||| violate Microsoft's policies about redistributing their software or
|||| patches. It is illegal and I am surprised that you insist it is
|||| simply a "creative workaround."
||||
|||| As I have said before, wait until the end of November to order the
|||| CD. There is nothing "critical" in SP-2 that warrants immediate
|||| installation.
||||
|||| --ÂÂÂ
|||| Milly Staples [MVP - Outlook]
||||
|||| Post all replies to the group to keep the discussion intact. All
|||| unsolicited mail sent to my personal account will be deleted
|||| without reading.
||||
|||| After furious head scratching, 41db14 asked:
||||
||||| Milly,
||||| I have legal copies of both Windows XP Pro & Office 2003 XP Pro
||||| installed...so pehaps the CD is not useless...?
|||||
||||| I would not consider it a ("breach of Microsoft's terms to
||||| redistribute any of the > patches that they provide"), simply
||||| because I would not be redistributing the patch it would be for my
||||| own use and consumption. The only thing I would be doing is
||||| using a differerent source (faster internet) to obtain a patch
||||| that I am legally entitled to.
|||||
||||| If MS hadn't created a patch that takes over five hours to
||||| download, only to find out that the dowload was unsucessfull then
||||| perhaps one wouldn't have to resort to creative ways to obtain
||||| the patch.
|||||
||||| With all of the problems I have read that others are experiencing
||||| regarding this patch I think I will hold off... Thanks for your
||||| input
|||||
||||| "Milly Staples [MVP - Outlook]" wrote:
|||||
|||||| If you have no Office XP programs installed, the CD is useless.
|||||| You will need to wait for the Office 2003 SP-2 CD to be
|||||| available, typically 6-8 weeks after the SP is released for
|||||| download.
||||||
|||||| Further, it is a breach of Microsoft's terms to redistribute any
|||||| of the patches that they provide.
||||||
|||||| Check back at the end of November.
||||||
|||||| --ÂÂÂÂ
|||||| Milly Staples [MVP - Outlook]
||||||
|||||| Post all replies to the group to keep the discussion intact. All
|||||| unsolicited mail sent to my personal account will be deleted
|||||| without reading.
||||||
|||||| After furious head scratching, 41db14 asked:
||||||
||||||| Problem & questions regarding the Office 2003 Service Pack 2.
||||||| My internet access speed of 26.4kbps it would take over 5+ hours
||||||| to download the Office 2003 SP2 service pack!
|||||||
||||||| I was informed that the Office 2003 SP2 update is not available
||||||| on a CD but the Service pack 3 is and includes the SP2 update.
|||||||
||||||| I ordered and received the SP3 CD,
||||||| however the CD is "Office XP Professional (Service Pack 3)"
||||||| It does not indicate that it is "Office 2003 Service Pack 3"...?
||||||| The CD is - OFFICE 10 with two folders/ executable files
||||||| Fullfile - SP3CDFF.exe
||||||| STANDARD - SP3CDOP.exe
|||||||
||||||| There is no read me or text file with installation instructions
||||||| on the CD....? When you click on either file, a window pops up
||||||| asking where you want to install the extracted files....?
|||||||
||||||| The problem concern I have is,....I already have "OFFICE 11"
||||||| installed!!!... I recall the last fiasco with windows SP2
||||||| update,
|||||||
||||||| I suspect that if I attempt to install either of these files it
||||||| will overwrite an undo my OFFICE 11 installation......?
|||||||
||||||| I have attempted to download the SP2 update after 5 hours of
||||||| downloading it indicated that the download was unsuccessful!
|||||||
||||||| My questions is if the Office 2003 SP 2 is not available on CD,
||||||| can I have someone who has a faster internet access download the
||||||| Office 2003 SP 2 update onto a RW-CD on their PC and then I can
||||||| install the update onto my PC from that CD?
 

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