Office 2003 Trial CD bogusly asks for newer version of windows

[Jim Nugent]

When I try a normal install, setup.exe says "The specified program requires
a newer version of windows," even though I have Windows 2000 SP4, which is
OK according to the spec. I got around it for the initial install by
locating and invoking PRO11N.MSI, but now, every time I want to add or
change a component, I hit this message. It seems to stumble through, but I'd
like to know why my Windows 2000 installation is fooling the installer. I
tried it on my MCSE "training" partition, with Windows 2000 SP4 evaluation
installed and it ran fine. What's different? Any ideas?

 

[Bob Buckland ?:-\)]

Hi Jim,

MS Office relies on the use of its setup.exe.
If you bypass it by using the MSI file directly
you may end up hitting a different Setup.exe file
on your system rather than the one for Office.

Were you using the Autorun on the CD or did you
select the Setup.exe directly from the CD via
Windows Explorer.

Was this an upgrade over a prior Office version
or a new install?

========When I try a normal install, setup.exe says "The specified program requires
a newer version of windows," even though I have Windows 2000 SP4, which is
OK according to the spec. I got around it for the initial install by
locating and invoking PRO11N.MSI, but now, every time I want to add or
change a component, I hit this message. It seems to stumble through, but I'd
like to know why my Windows 2000 installation is fooling the installer. I
tried it on my MCSE "training" partition, with Windows 2000 SP4 evaluation
installed and it ran fine. What's different? Any ideas?

 

[Jim Nugent]

Hi Jim,

MS Office relies on the use of its setup.exe.
If you bypass it by using the MSI file directly
you may end up hitting a different Setup.exe file
on your system rather than the one for Office.

I got the idea from a post I had found in a forum whose author had been told
to do tht by MS support. It did work (or appears to have at this point).

Were you using the Autorun on the CD or did you
select the Setup.exe directly from the CD via
Windows Explorer.

I tried both. In fact, I noted that the autorun.inf pointed to "setup.exe
/autorun" so that's what I typed on the Start->Run line.

Was this an upgrade over a prior Office version
or a new install?

It was an upgrade over Office 97.

The file Setup Log File.log contained the following:
----------------------------------------------------
***** Setup exits
5/1/2005 1:57:28 PM
(return = -201)

Detected Windows Info:
PlatformId = 1
MajorVersion = 4
MinorVersion = 10
Failed DwAppInit()
GetTempPath returned: C:\DOCUME~1\Jim\LOCALS~1\Temp\

On the other system (other partition, actually...) I got a file called
Microsoft Office 2003 Setup(0001).txt containing:
------------------------------------
Detected Windows Info:
PlatformId = 2
MajorVersion = 5
MinorVersion = 0
ServicePackLevel = 4

 

[Bob Buckland ?:-\)]

Hi Jim,

The log file from the first system is showing
Windows lower than Windows 2000+SP3 (v5 SP4) (minimum
needed for Office 2003).

Do you have any security/firewall software running?
If so try shutting it down for the install. Those
will sometimes send out false data intentionally.

========
It was an upgrade over Office 97.

The file Setup Log File.log contained the following:
----------------------------------------------------
***** Setup exits
5/1/2005 1:57:28 PM
(return = -201)

Detected Windows Info:
PlatformId = 1
MajorVersion = 4
MinorVersion = 10
Failed DwAppInit()
GetTempPath returned: C:\DOCUME~1\Jim\LOCALS~1\Temp\

On the other system (other partition, actually...) I got a file called
Microsoft Office 2003 Setup(0001).txt containing:
------------------------------------
Detected Windows Info:
PlatformId = 2
MajorVersion = 5
MinorVersion = 0
ServicePackLevel = 4
--
Jim>>
--
Let us know if this helped you,

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

Office 2003 Editions explained
http://www.microsoft.com/uk/office/editions.mspx