Office 2003 updates with Vista failing.

[AndrewC]

I am running Vista Home Premium 64 SP1
I have Office 97 installed
I have automatic updates turned on.
For some reason my system has downloaded and is trying to install Office
2003 updates - Office 2003 SP2, Office Outlook 2003 Junk Filter KB957832),
and Update for Office 2003 (KB907417). It fails every time. Not surprising as
I don't have Office 2003 installed.

How do I stop it trying to install these updates and remove them from my
hard drive ? If I just uncheck them on the "Choose updates you want to
install" window they reappear next time I turn my computer on.

 

[TaurArian]

AndrewC wrote:
:: I am running Vista Home Premium 64 SP1
:: I have Office 97 installed
:: I have automatic updates turned on.
:: For some reason my system has downloaded and is trying to install
:: Office 2003 updates - Office 2003 SP2, Office Outlook 2003 Junk
:: Filter KB957832), and Update for Office 2003 (KB907417). It fails
:: every time. Not surprising as I don't have Office 2003 installed.
::
:: How do I stop it trying to install these updates and remove them
:: from my hard drive ? If I just uncheck them on the "Choose updates
:: you want to install" window they reappear next time I turn my
:: computer on.



Within Vista Update, to hide an update...

1. Click View available updates
2. Right-click on the update you wish to hide
3. Click Hide Update
4. Confirm the UAC if needed

Temporary downloaded updates are in the softwaredistribution\downloads
folder

1. Stop the Windows Update service (make sure you are logged on as an
Administrator)

Start button || Control Panel ||System and Maintenance ||Administrative
Tools
Double-click Services
(Provide the Administrator password or confirmation if prompted to do so.)
Right-click the Windows Update service and click Stop.

2. Click Start, type %windir% in the Start Search box, and then press ENTER.

Locate SoftwareDistribution\downloads folder and clear out the unwanted
updates.

3. Start the Windows Update service

Start button || Control Panel ||System and Maintenance ||Administrative
Tools
Double-click Services
(Provide the Administrator password or confirmation if prompted to do so.)
Right-click the Windows Update service and click Start.

..

--

TaurArian [MVP] 2005-2009 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Disclaimer: The information has been posted "as is" with no warranties
or guarantees and doesn't give any rights. Computer Maintenance:
Acronis / Diskeeper / Paragon / Raxco

 

[AndrewC]

Thanks, that seems to have worked. I had already cleared out the
SoftwareDistribution\downloads folder with no success but right clicking and
hiding at least seems to have swept the problem under the carpet