Office 2003 won't accept SP2 upgrade

P

petrohawk

Install fails as soon as it starts. Says check log files. canot find any
OHotfix.log anywhere on system.
 
B

Bob Buckland ?:-\)

Hi Petrohawk,

From Start=>Run type
%temp%
look for MSInnnn.logs and an \ohotfix subfolder and examine
the logs there.

How are you downloading/installing the update? Do you have
any 2003 products other than the one Office package installed?

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Install fails as soon as it starts. Says check log files. canot find any
OHotfix.log anywhere on system. >>
 
P

petrohawk

Hey Bob,

I did a scannow with the Winxp disc, everything loads OK now. Thanks for the
reply though things could have been worse, like WinFax 10.03! Yuck!
 
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