Office 2003 won't update gives error code 80070643.

M

MRickrode

I've tried the recommended solutions, but it won't work. I've got an HP
laptop dv9000 running windows vista.
 
P

Peter Foldes

Can you tell us exactly which updates for Office 2003 are not installing and how are you trying to install them and most importantly what have you tried.
 
M

MRickrode

The error code that comes up is 80070643. I'm trying to install the latest
security updates for microsoft office 2003, KB914455, 920813, 924424, 929064,
919029, 923097, 925251. Outlook 2003 KB924085. Word KB929057. Excel KB929058
and Power Point 929060.

It says these are all updates and I'm trying to install them from the
microsoft update website, using the activex control. Thanks for your help!
 
P

Peter Foldes

Try this and post back with result. You might need to install them 1 by 1 from the Office site and not the WU site.



1st Rename Office subkeys


Note: Removing the following registry keys may reset customized user
settings for your Microsoft Office programs.


1. Close all the applications.
2. Click on Start->Run, type in REGEDIT and click on OK.
3. Locate and select the following registry subkeys:


HKEY_CURRENT_USER\Software\Microsoft\Office\11.0
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0


4. Right click on 11.0 and rename them to Old11.
5. Close the Registry Editor.


2nd. Detect and Repair Office 2003


1. On the Windows taskbar, click Start, point to and click Control Panel.
2. Double-click Add/Remove Programs.
3. Click Change/Remove Programs on the left pane.
4. Highlight Microsoft Office Professional Edition 2003 on the right pane
and click Change.
5. Insert the correct version of CD when it requires.
6. Select "Reinstall and Repair" and click Next.
7. Select "Detect and Repair errors in my Office installation".
8. Click Install and wait the process to end.


3rd. Install the Updates
 
M

MRickrode

I will do this over the next few days and let you know how it goes. Thank
You for your time and assistance. Let's hope it fixes it!
 
M

MRickrode

THANK YOU! It worked, I just followed the directions the way they were
written and everything worked fine! Thanks again!
 
W

winston3338

Peter said:
Try this and post back with result. You might need to install them 1 by
1 from the Office site and not the WU site.
1st Rename Office subkeys
Note: Removing the following registry keys may reset customized user
settings for your Microsoft Office programs.
1. Close all the applications.
2. Click on Start->Run, type in REGEDIT and click on OK.
3. Locate and select the following registry subkeys:
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0
4. Right click on 11.0 and rename them to Old11.
5. Close the Registry Editor.
2nd. Detect and Repair Office 2003
1. On the Windows taskbar, click Start, point to and click Control
Panel.
2. Double-click Add/Remove Programs.
3. Click Change/Remove Programs on the left pane.
4. Highlight Microsoft Office Professional Edition 2003 on the right
pane
and click Change.
5. Insert the correct version of CD when it requires.
6. Select "Reinstall and Repair" and click Next.
7. Select "Detect and Repair errors in my Office installation".
8. Click Install and wait the process to end.
3rd. Install the Updates
Peter
Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.


installing and how are you trying to install them and most importantly
what have you tried.
Click to expand...
Many Thanks to Peter Foldes, A member of another forum pointed Me to
this thread and it solved this problem that had been driving Me nuts
for for days. You da man...
 
T

Tommie Maran

thank you very much for this info, I have seen a million messages about
this error and finally found one that worked. something so simple to
fix took me 3 months to find a correct answer.

I owe you
Tommie
 
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