Hi Jeff,
I understand the issue as: After you have upgraded from Office XP to Office
2003, the "New Office Document" and "Blank Document" are missing.
Based on my research, this problem may occur if you upgrade Microsoft Office
XP or earlier to Microsoft Office 2003, and not all the Office XP or earlier
programs are upgraded or are removed. The most common cause of this problem
is if Microsoft Office FrontPage 2003 was installed with Office XP or
earlier. When you upgrade to Office 2003 and you use the Typical
installation option, FrontPage 2003 is not installed. This problem may also
occur if you use the Custom Install option during Office 2003 Setup, and
instruct Setup not to upgrade or to remove a specific Office XP or earlier
program. If Office XP or earlier programs are still present on your
computer, the new Office 2003 shortcuts are not installed.
In order to fix that, use the Add or Remove Programs tool to install the New
and Open Office Document Shortcuts feature.
For more information, please refer to the KB article: 825935 Office
Templates Are Missing from the New Office Document Dialog Box
http://support.microsoft.com/?id=825935
We look forward to your reply. Have a nice day!
Sincerely,
Arnold Gao
Microsoft Partner Online Support
Get Secure! -
www.microsoft.com/security
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