Office 2004 for Mac and PAC files

S

stuart

Not sure if this is the appropriate forum, please let me know if not.

Having a problem in Office 2004 for Mac with embedded hyperlinks where if
the Mac's proxy settings are set manually, the default browser (same
behaviour for Safari and FireFox) opens and the links work just fine. That's
not the problem!

If we use a PAC file to automatically configure proxy settings (which is a
must-have with 6000+ client machines on 200+ sites) then hyperlinks in Word
and PowerPoint fail, "Cannot locate the internet server or proxy server" is
generated after a 20s-30s timeout.

It's the latest (10.4.8) Mac OS and Office has all current updates.

It *seems* like Word is trying to open the URL before passing it to the
browser. I guess it needs to, in case it's an Office document, but as it
doesn't handle the PAC file correctly, it fails.

The behaviour we need is for Office to hand the URL straight to the browser.

Any ideas/help appreciated

Fraser Millar
Edinburgh
 

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