Office 2004 for MAC suddenly can't launch

I

iluvvartan

Version: 2004
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

I have had my iMAC for a year now, and have had no problems with the Office 2004 installed in it. Today however, Entourage suddenly closed, and when i tried to relaunch it, i kept getting the same dialogue box with the choices Ignore/Report to Apple/Relaunch. I tried relaunch several times but to no avail. Then I tried PPt, Word and Excel and all of them cannot launch as well. I have not updated the software in a while, but nonetheless, before today, I had no problems with the entire Office.

How do i fix this?
 
D

Diane Ross

How do i fix this?

The fact that you are getting an Apple error indicates your problem is with
some file Office applications use at the system level.

Let's test in a new User first to eliminate your User's folder as part of
the problem. Go to System Preferences --> Create a New User in Accounts.
Switch to the New User by logging out/in or use Fast User Switching. Test
Office there.

If the problem still exists, download and run the Apple combo updater to see
if that fixes the problem. If not, you might need to do an "Archive &
Install".

Mac OS X 10.5.6 Combo Update
(For both PowerPC- and Intel-based Macs )
<http://www.apple.com/downloads/macosx/apple/macosx_updates/macosx1056combou
pdate.html>

Archive and Install

1) Insert the Mac OS X Install Disc and double-click the Install Mac OS X
icon.

2) Follow the onscreen instructions. In the pane where you select the
destination disk, select your current Mac OS X disk (in most cases, it will
be the only one available).

3) Click Options. If you want to save your existing files, users, and
network settings, select ³Archive and Install,² and then select ³Preserve
Users and Network Settings.² If you want to erase everything on your
computer and reinstall Mac OS X, select ³Erase and Install.² You can¹t
recover erased data.

4) Click Continue.

5) Click Customize to select which parts of Mac OS X you¹d like to install,
or click Install to perform a basic installation (recommended).


Once the install has finished, your system will be at whatever level the
disk you have is. So if your Install DVD/CD disk is 10.5.0, that's what
version of OS will be on your Mac. You will need to download the appropriate
Combo Updater from Apple's site to restore the system to a higher version.
After you run the combo, allow Software Update to download and install any
additional updates.
 

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