Office 2004 Setup Assistant Freezes

[goelvrashi]

Version: 2004
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

Hi, y'all...my question's similar to one that was posted ages ago, but the discussion was closed. so i'll repost, with a summary of what's happened:

1. Today, after nearly a year of having my new macbook (with Leopard OS), Word refuses to open, saying that I'm running one too many installations on the same product key (probably, since I transferred EVERYTHING from my Old macbook with Tiger OS to this one, but this is the first time i've had trouble.)

2. I got to this website, and it told me to reinstall on a different product key. Since I haven't used the other product keys, sure, why not? I uninstall, then insert the CD and start up Office Setup Assistant. Go through the first and 2nd tabs, signing the agreement.

3. Then comes the problem. At the user information screen, THE SETUP FREEZES. I have to force quit to get out of it. This happens three more times.

I can't actually get past the User Information Screen on the Setup Assistant, and I'm getting worried. I need my Office Apps for all my work!!!

I was never using a test-run, I've been able to use my Office Apps for months and months without problems stemming from being used on an older OS, and I've tried rebooting my comp in case for some reason that was the case. Help asap, please????????????

Thanks!
-V.

 

[goelvrashi]

oh, nvm, it started working again...sorry about that!

 

[aymahler]

goelvrashi wrote on 07/28/2009 01:13 ET

Version: 200
Operating System: Mac OS X 10.5 (Leopard
Processor: Inte

Hi, y'all...my question's similar to one that was posted ages ago, but th
discussion was closed. so i'll repost, with a summary of what's happened

1. Today, after nearly a year of having my new macbook (with Leopard OS) Wor
refuses to open, saying that I'm running one too many installations on th sam
product key (probably, since I transferred EVERYTHING from my Old macboo wit
Tiger OS to this one, but this is the first time i've had trouble.

2. I got to this website, and it told me to reinstall on a different produc
key. Since I haven't used the other product keys, sure, why not? I uninstall
then insert the CD and start up Office Setup Assistant. Go through the firs
and 2nd tabs, signing the agreement

3. Then comes the problem. At the user information screen, THE SETUP FREEZES

have to force quit to get out of it. This happens three more times

I can't actually get past the User Information Screen on the Setup Assistant
and I'm getting worried. I need my Office Apps for all my work!!

I was never using a test-run, I've been able to use my Office Apps for month
and months without problems stemming from being used on an older OS, and I'v
tried rebooting my comp in case for some reason that was the case. Help asap
please???????????

Thanks
-V

Hi

I think I am having the same problem. Installation freezes at the Use
Information screen. I see yours seems to have just started working. I hav
trie
mine about 10 times and nothing works. Any advice how to fix this

Thanks