Office 2007 Activation and Microsoft Office Beta Team idiocy

[Aditya]

I have been trying to activate my Office 2007 beta, and like a number of
people, I am unable to do so. I sent a mail off to the Office 2007 Beta Team
(the email id is available on the beta download site) and here is the back
and forth response (needless to say, I still haven't been able to activate):

Thank you for contacting Microsoft Office Beta Team.

We apologize for the error that has occurred.

Please try to download your program again later.

Kind regards,

Microsoft Office Beta Team.
--------------------------------------------------------------------------------
From: Aditya Sengupta [mailto:[email protected]]
Sent: vendredi 27 octobre 2006 06:54
To: MicrosoftOfficeBetaTeam
Subject: RE: Unable to activate

Hi,

The problem is not with my download. As you can see on the office 2007
discussion boards, a number of people are facing the same problem. They
either get a message saying cannot connect to internet or a message saying
activation server is down for maintenance.

What is the issue, and how can I resolve it?

Regards,
Aditya

--------------------------------------------------------------------------------
Subject: RE: Unable to activate
Date: Thu, 26 Oct 2006 09:06:51 -0500
From: (e-mail address removed)
To: (e-mail address removed)

Thank you for contacting Microsoft Office Beta Team.

We apologize for the error that has occurred.

Please try to download your program again using the links and product keys
provided in your original confirmation email. Please do not use a download
manager to download the programs as this might lead to errors.

Keep in mind that the download service purchased works best with a broadband
Internet connection (> 128kbps). Neither License Technologies Group (LTG) nor
Microsoft Corporation makes any warranties regarding the user’s (purchasing
customer’s) Internet connectivity speed or product integrity .

If you are experiencing difficulty downloading Office BETA, a physical copy
can be obtained. In order to receive this please go back to the Office
Preview site and request a physical copy there,
http://www.microsoft.com/office/preview/default.mspx

Kind regards,

Microsoft Office Beta Team

--------------------------------------------------------------------------------
From: Aditya Sengupta [mailto:[email protected]]
Sent: jeudi 26 octobre 2006 13:57
To: MicrosoftOfficeBetaTeam
Subject: Unable to activate

Hi,

I am unable to activate my Office 2007 beta. I keep getting a message saying
internet connection not available even though I am able to browse all
websites. I have set my Windows Firewall to Off but it doesn't make any
difference.

How can I activate the product?

Regards,
Aditya

 

[Daniel Haskell]

wow that's just fantastic! I understand this is just a beta, but I don't
think its too out of line to request some form of an update from a
representative.

I have been trying to activate my Office 2007 beta, and like a number of
people, I am unable to do so. I sent a mail off to the Office 2007 Beta Team
(the email id is available on the beta download site) and here is the back
and forth response (needless to say, I still haven't been able to activate):

Thank you for contacting Microsoft Office Beta Team.

We apologize for the error that has occurred.

Please try to download your program again later.

Kind regards,

Microsoft Office Beta Team.
--------------------------------------------------------------------------------
From: Aditya Sengupta [mailto:[email protected]]
Sent: vendredi 27 octobre 2006 06:54
To: MicrosoftOfficeBetaTeam
Subject: RE: Unable to activate

Hi,

The problem is not with my download. As you can see on the office 2007
discussion boards, a number of people are facing the same problem. They
either get a message saying cannot connect to internet or a message saying
activation server is down for maintenance.

What is the issue, and how can I resolve it?

Regards,
Aditya

--------------------------------------------------------------------------------
Subject: RE: Unable to activate
Date: Thu, 26 Oct 2006 09:06:51 -0500
From: (e-mail address removed)
To: (e-mail address removed)

Thank you for contacting Microsoft Office Beta Team.

We apologize for the error that has occurred.

Please try to download your program again using the links and product keys
provided in your original confirmation email. Please do not use a download
manager to download the programs as this might lead to errors.

Keep in mind that the download service purchased works best with a broadband
Internet connection (> 128kbps). Neither License Technologies Group (LTG) nor
Microsoft Corporation makes any warranties regarding the user’s (purchasing
customer’s) Internet connectivity speed or product integrity .

If you are experiencing difficulty downloading Office BETA, a physical copy
can be obtained. In order to receive this please go back to the Office
Preview site and request a physical copy there,
http://www.microsoft.com/office/preview/default.mspx

Kind regards,

Microsoft Office Beta Team

--------------------------------------------------------------------------------
From: Aditya Sengupta [mailto:[email protected]]
Sent: jeudi 26 octobre 2006 13:57
To: MicrosoftOfficeBetaTeam
Subject: Unable to activate

Hi,

I am unable to activate my Office 2007 beta. I keep getting a message saying
internet connection not available even though I am able to browse all
websites. I have set my Windows Firewall to Off but it doesn't make any
difference.

How can I activate the product?

Regards,
Aditya

 

[Bob I]

This is a public user to user newsgroup, not "Official Microsoft Tech
Support".

wow that's just fantastic! I understand this is just a beta, but I don't
think its too out of line to request some form of an update from a
representative.

:

I have been trying to activate my Office 2007 beta, and like a number of
people, I am unable to do so. I sent a mail off to the Office 2007 Beta Team
(the email id is available on the beta download site) and here is the back
and forth response (needless to say, I still haven't been able to activate):

Thank you for contacting Microsoft Office Beta Team.

We apologize for the error that has occurred.

Please try to download your program again later.

Kind regards,

Microsoft Office Beta Team.
--------------------------------------------------------------------------------
From: Aditya Sengupta [mailto:[email protected]]
Sent: vendredi 27 octobre 2006 06:54
To: MicrosoftOfficeBetaTeam
Subject: RE: Unable to activate

Hi,

The problem is not with my download. As you can see on the office 2007
discussion boards, a number of people are facing the same problem. They
either get a message saying cannot connect to internet or a message saying
activation server is down for maintenance.

What is the issue, and how can I resolve it?

Regards,
Aditya

--------------------------------------------------------------------------------
Subject: RE: Unable to activate
Date: Thu, 26 Oct 2006 09:06:51 -0500
From: (e-mail address removed)
To: (e-mail address removed)

Thank you for contacting Microsoft Office Beta Team.

We apologize for the error that has occurred.

Please try to download your program again using the links and product keys
provided in your original confirmation email. Please do not use a download
manager to download the programs as this might lead to errors.

Keep in mind that the download service purchased works best with a broadband
Internet connection (> 128kbps). Neither License Technologies Group (LTG) nor
Microsoft Corporation makes any warranties regarding the user’s (purchasing
customer’s) Internet connectivity speed or product integrity .

If you are experiencing difficulty downloading Office BETA, a physical copy
can be obtained. In order to receive this please go back to the Office
Preview site and request a physical copy there,
http://www.microsoft.com/office/preview/default.mspx

Kind regards,

Microsoft Office Beta Team

--------------------------------------------------------------------------------
From: Aditya Sengupta [mailto:[email protected]]
Sent: jeudi 26 octobre 2006 13:57
To: MicrosoftOfficeBetaTeam
Subject: Unable to activate

Hi,

I am unable to activate my Office 2007 beta. I keep getting a message saying
internet connection not available even though I am able to browse all
websites. I have set my Windows Firewall to Off but it doesn't make any
difference.

How can I activate the product?

Regards,
Aditya

 

[Daniel Haskell]

I wasn't expecting a response in this newsgroup. Some type of update on the
2007 beta page would be nice warning people the activation is down prior to
making the purchase.

This is a public user to user newsgroup, not "Official Microsoft Tech
Support".

wow that's just fantastic! I understand this is just a beta, but I don't
think its too out of line to request some form of an update from a
representative.

:

I have been trying to activate my Office 2007 beta, and like a number of
people, I am unable to do so. I sent a mail off to the Office 2007 Beta Team
(the email id is available on the beta download site) and here is the back
and forth response (needless to say, I still haven't been able to activate):

Thank you for contacting Microsoft Office Beta Team.

We apologize for the error that has occurred.

Please try to download your program again later.

Kind regards,

Microsoft Office Beta Team.
--------------------------------------------------------------------------------
From: Aditya Sengupta [mailto:[email protected]]
Sent: vendredi 27 octobre 2006 06:54
To: MicrosoftOfficeBetaTeam
Subject: RE: Unable to activate

Hi,

The problem is not with my download. As you can see on the office 2007
discussion boards, a number of people are facing the same problem. They
either get a message saying cannot connect to internet or a message saying
activation server is down for maintenance.

What is the issue, and how can I resolve it?

Regards,
Aditya

--------------------------------------------------------------------------------
Subject: RE: Unable to activate
Date: Thu, 26 Oct 2006 09:06:51 -0500
From: (e-mail address removed)
To: (e-mail address removed)

Thank you for contacting Microsoft Office Beta Team.

We apologize for the error that has occurred.

Please try to download your program again using the links and product keys
provided in your original confirmation email. Please do not use a download
manager to download the programs as this might lead to errors.

Keep in mind that the download service purchased works best with a broadband
Internet connection (> 128kbps). Neither License Technologies Group (LTG) nor
Microsoft Corporation makes any warranties regarding the user’s (purchasing
customer’s) Internet connectivity speed or product integrity .

If you are experiencing difficulty downloading Office BETA, a physical copy
can be obtained. In order to receive this please go back to the Office
Preview site and request a physical copy there,
http://www.microsoft.com/office/preview/default.mspx

Kind regards,

Microsoft Office Beta Team

--------------------------------------------------------------------------------
From: Aditya Sengupta [mailto:[email protected]]
Sent: jeudi 26 octobre 2006 13:57
To: MicrosoftOfficeBetaTeam
Subject: Unable to activate

Hi,

I am unable to activate my Office 2007 beta. I keep getting a message saying
internet connection not available even though I am able to browse all
websites. I have set my Windows Firewall to Off but it doesn't make any
difference.

How can I activate the product?

Regards,
Aditya

 

[Patrick Schmid [MVP]]

I am surprised the Office Preview site is still online actually. It was
supposed to have been shut down Wednesday:
http://www.activewin.com/awin/comments.asp?HeadlineIndex=36736&Group=1

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

I wasn't expecting a response in this newsgroup. Some type of update on the
2007 beta page would be nice warning people the activation is down prior to
making the purchase.

This is a public user to user newsgroup, not "Official Microsoft Tech
Support".

wow that's just fantastic! I understand this is just a beta, but I don't
think its too out of line to request some form of an update from a
representative.

:


I have been trying to activate my Office 2007 beta, and like a number of
people, I am unable to do so. I sent a mail off to the Office 2007 Beta Team
(the email id is available on the beta download site) and here is the back
and forth response (needless to say, I still haven't been able to activate):

Thank you for contacting Microsoft Office Beta Team.

We apologize for the error that has occurred.

Please try to download your program again later.

Kind regards,

Microsoft Office Beta Team.
--------------------------------------------------------------------------------
From: Aditya Sengupta [mailto:[email protected]]
Sent: vendredi 27 octobre 2006 06:54
To: MicrosoftOfficeBetaTeam
Subject: RE: Unable to activate

Hi,

The problem is not with my download. As you can see on the office 2007
discussion boards, a number of people are facing the same problem. They
either get a message saying cannot connect to internet or a message saying
activation server is down for maintenance.

What is the issue, and how can I resolve it?

Regards,
Aditya

--------------------------------------------------------------------------------
Subject: RE: Unable to activate
Date: Thu, 26 Oct 2006 09:06:51 -0500
From: (e-mail address removed)
To: (e-mail address removed)

Thank you for contacting Microsoft Office Beta Team.

We apologize for the error that has occurred.

Please try to download your program again using the links and product keys
provided in your original confirmation email. Please do not use a download
manager to download the programs as this might lead to errors.

Keep in mind that the download service purchased works best with a broadband
Internet connection (> 128kbps). Neither License Technologies Group (LTG) nor
Microsoft Corporation makes any warranties regarding the user’s (purchasing
customer’s) Internet connectivity speed or product integrity .

If you are experiencing difficulty downloading Office BETA, a physical copy
can be obtained. In order to receive this please go back to the Office
Preview site and request a physical copy there,
http://www.microsoft.com/office/preview/default.mspx

Kind regards,

Microsoft Office Beta Team

--------------------------------------------------------------------------------
From: Aditya Sengupta [mailto:[email protected]]
Sent: jeudi 26 octobre 2006 13:57
To: MicrosoftOfficeBetaTeam
Subject: Unable to activate

Hi,

I am unable to activate my Office 2007 beta. I keep getting a message saying
internet connection not available even though I am able to browse all
websites. I have set my Windows Firewall to Off but it doesn't make any
difference.

How can I activate the product?

Regards,
Aditya

 

[Bob I]

Ah, ok, many people make posts like that here under the impression they
are talking to someone from MS. Have a good day.

I wasn't expecting a response in this newsgroup. Some type of update on the
2007 beta page would be nice warning people the activation is down prior to
making the purchase.

:

This is a public user to user newsgroup, not "Official Microsoft Tech
Support".

Daniel Haskell wrote:

wow that's just fantastic! I understand this is just a beta, but I don't
think its too out of line to request some form of an update from a
representative.

:



I have been trying to activate my Office 2007 beta, and like a number of
people, I am unable to do so. I sent a mail off to the Office 2007 Beta Team
(the email id is available on the beta download site) and here is the back
and forth response (needless to say, I still haven't been able to activate):

Thank you for contacting Microsoft Office Beta Team.

We apologize for the error that has occurred.

Please try to download your program again later.

Kind regards,

Microsoft Office Beta Team.
--------------------------------------------------------------------------------
From: Aditya Sengupta [mailto:[email protected]]
Sent: vendredi 27 octobre 2006 06:54
To: MicrosoftOfficeBetaTeam
Subject: RE: Unable to activate

Hi,

The problem is not with my download. As you can see on the office 2007
discussion boards, a number of people are facing the same problem. They
either get a message saying cannot connect to internet or a message saying
activation server is down for maintenance.

What is the issue, and how can I resolve it?

Regards,
Aditya

--------------------------------------------------------------------------------
Subject: RE: Unable to activate
Date: Thu, 26 Oct 2006 09:06:51 -0500
From: (e-mail address removed)
To: (e-mail address removed)

Thank you for contacting Microsoft Office Beta Team.

We apologize for the error that has occurred.

Please try to download your program again using the links and product keys
provided in your original confirmation email. Please do not use a download
manager to download the programs as this might lead to errors.

Keep in mind that the download service purchased works best with a broadband
Internet connection (> 128kbps). Neither License Technologies Group (LTG) nor
Microsoft Corporation makes any warranties regarding the user’s (purchasing
customer’s) Internet connectivity speed or product integrity .

If you are experiencing difficulty downloading Office BETA, a physical copy
can be obtained. In order to receive this please go back to the Office
Preview site and request a physical copy there,
http://www.microsoft.com/office/preview/default.mspx

Kind regards,

Microsoft Office Beta Team

--------------------------------------------------------------------------------
From: Aditya Sengupta [mailto:[email protected]]
Sent: jeudi 26 octobre 2006 13:57
To: MicrosoftOfficeBetaTeam
Subject: Unable to activate

Hi,

I am unable to activate my Office 2007 beta. I keep getting a message saying
internet connection not available even though I am able to browse all
websites. I have set my Windows Firewall to Off but it doesn't make any
difference.

How can I activate the product?

Regards,
Aditya

 

[dz]

Then why are they still selling the download and taking money for a beta we
can't activate?

I am surprised the Office Preview site is still online actually. It was
supposed to have been shut down Wednesday:
http://www.activewin.com/awin/comments.asp?HeadlineIndex=36736&Group=1

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

I wasn't expecting a response in this newsgroup. Some type of update on the
2007 beta page would be nice warning people the activation is down prior to
making the purchase.

This is a public user to user newsgroup, not "Official Microsoft Tech
Support".

Daniel Haskell wrote:

wow that's just fantastic! I understand this is just a beta, but I don't
think its too out of line to request some form of an update from a
representative.

:


I have been trying to activate my Office 2007 beta, and like a number of
people, I am unable to do so. I sent a mail off to the Office 2007 Beta Team
(the email id is available on the beta download site) and here is the back
and forth response (needless to say, I still haven't been able to activate):

Thank you for contacting Microsoft Office Beta Team.

We apologize for the error that has occurred.

Please try to download your program again later.

Kind regards,

Microsoft Office Beta Team.
--------------------------------------------------------------------------------
From: Aditya Sengupta [mailto:[email protected]]
Sent: vendredi 27 octobre 2006 06:54
To: MicrosoftOfficeBetaTeam
Subject: RE: Unable to activate

Hi,

The problem is not with my download. As you can see on the office 2007
discussion boards, a number of people are facing the same problem. They
either get a message saying cannot connect to internet or a message saying
activation server is down for maintenance.

What is the issue, and how can I resolve it?

Regards,
Aditya

--------------------------------------------------------------------------------
Subject: RE: Unable to activate
Date: Thu, 26 Oct 2006 09:06:51 -0500
From: (e-mail address removed)
To: (e-mail address removed)

Thank you for contacting Microsoft Office Beta Team.

We apologize for the error that has occurred.

Please try to download your program again using the links and product keys
provided in your original confirmation email. Please do not use a download
manager to download the programs as this might lead to errors.

Keep in mind that the download service purchased works best with a broadband
Internet connection (> 128kbps). Neither License Technologies Group (LTG) nor
Microsoft Corporation makes any warranties regarding the user’s (purchasing
customer’s) Internet connectivity speed or product integrity .

If you are experiencing difficulty downloading Office BETA, a physical copy
can be obtained. In order to receive this please go back to the Office
Preview site and request a physical copy there,
http://www.microsoft.com/office/preview/default.mspx

Kind regards,

Microsoft Office Beta Team

--------------------------------------------------------------------------------
From: Aditya Sengupta [mailto:[email protected]]
Sent: jeudi 26 octobre 2006 13:57
To: MicrosoftOfficeBetaTeam
Subject: Unable to activate

Hi,

I am unable to activate my Office 2007 beta. I keep getting a message saying
internet connection not available even though I am able to browse all
websites. I have set my Windows Firewall to Off but it doesn't make any
difference.

How can I activate the product?

Regards,
Aditya

 

[Daniel Haskell]

Patrick,

Even if the public beta ended, the MSDN versions still require activation.
There is no way the activation servers would be taken down, so this problem
needs to be addressed regardless.

I am surprised the Office Preview site is still online actually. It was
supposed to have been shut down Wednesday:
http://www.activewin.com/awin/comments.asp?HeadlineIndex=36736&Group=1

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

I wasn't expecting a response in this newsgroup. Some type of update on the
2007 beta page would be nice warning people the activation is down prior to
making the purchase.

This is a public user to user newsgroup, not "Official Microsoft Tech
Support".

Daniel Haskell wrote:

wow that's just fantastic! I understand this is just a beta, but I don't
think its too out of line to request some form of an update from a
representative.

:


I have been trying to activate my Office 2007 beta, and like a number of
people, I am unable to do so. I sent a mail off to the Office 2007 Beta Team
(the email id is available on the beta download site) and here is the back
and forth response (needless to say, I still haven't been able to activate):

Thank you for contacting Microsoft Office Beta Team.

We apologize for the error that has occurred.

Please try to download your program again later.

Kind regards,

Microsoft Office Beta Team.
--------------------------------------------------------------------------------
From: Aditya Sengupta [mailto:[email protected]]
Sent: vendredi 27 octobre 2006 06:54
To: MicrosoftOfficeBetaTeam
Subject: RE: Unable to activate

Hi,

The problem is not with my download. As you can see on the office 2007
discussion boards, a number of people are facing the same problem. They
either get a message saying cannot connect to internet or a message saying
activation server is down for maintenance.

What is the issue, and how can I resolve it?

Regards,
Aditya

--------------------------------------------------------------------------------
Subject: RE: Unable to activate
Date: Thu, 26 Oct 2006 09:06:51 -0500
From: (e-mail address removed)
To: (e-mail address removed)

Thank you for contacting Microsoft Office Beta Team.

We apologize for the error that has occurred.

Please try to download your program again using the links and product keys
provided in your original confirmation email. Please do not use a download
manager to download the programs as this might lead to errors.

Keep in mind that the download service purchased works best with a broadband
Internet connection (> 128kbps). Neither License Technologies Group (LTG) nor
Microsoft Corporation makes any warranties regarding the user’s (purchasing
customer’s) Internet connectivity speed or product integrity .

If you are experiencing difficulty downloading Office BETA, a physical copy
can be obtained. In order to receive this please go back to the Office
Preview site and request a physical copy there,
http://www.microsoft.com/office/preview/default.mspx

Kind regards,

Microsoft Office Beta Team

--------------------------------------------------------------------------------
From: Aditya Sengupta [mailto:[email protected]]
Sent: jeudi 26 octobre 2006 13:57
To: MicrosoftOfficeBetaTeam
Subject: Unable to activate

Hi,

I am unable to activate my Office 2007 beta. I keep getting a message saying
internet connection not available even though I am able to browse all
websites. I have set my Windows Firewall to Off but it doesn't make any
difference.

How can I activate the product?

Regards,
Aditya

 

[Patrick Schmid [MVP]]

I don't know. I am as puzzled about this as you are.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Then why are they still selling the download and taking money for a beta we
can't activate?

I am surprised the Office Preview site is still online actually. It was
supposed to have been shut down Wednesday:
http://www.activewin.com/awin/comments.asp?HeadlineIndex=36736&Group=1

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

I wasn't expecting a response in this newsgroup. Some type of update on the
2007 beta page would be nice warning people the activation is down prior to
making the purchase.

:

This is a public user to user newsgroup, not "Official Microsoft Tech
Support".

Daniel Haskell wrote:

wow that's just fantastic! I understand this is just a beta, but I don't
think its too out of line to request some form of an update from a
representative.

:


I have been trying to activate my Office 2007 beta, and like a number of
people, I am unable to do so. I sent a mail off to the Office 2007 Beta Team
(the email id is available on the beta download site) and here is the back
and forth response (needless to say, I still haven't been able to activate):

Thank you for contacting Microsoft Office Beta Team.

We apologize for the error that has occurred.

Please try to download your program again later.

Kind regards,

Microsoft Office Beta Team.
--------------------------------------------------------------------------------
From: Aditya Sengupta [mailto:[email protected]]
Sent: vendredi 27 octobre 2006 06:54
To: MicrosoftOfficeBetaTeam
Subject: RE: Unable to activate

Hi,

The problem is not with my download. As you can see on the office 2007
discussion boards, a number of people are facing the same problem. They
either get a message saying cannot connect to internet or a message saying
activation server is down for maintenance.

What is the issue, and how can I resolve it?

Regards,
Aditya

--------------------------------------------------------------------------------
Subject: RE: Unable to activate
Date: Thu, 26 Oct 2006 09:06:51 -0500
From: (e-mail address removed)
To: (e-mail address removed)

Thank you for contacting Microsoft Office Beta Team.

We apologize for the error that has occurred.

Please try to download your program again using the links and product keys
provided in your original confirmation email. Please do not use a download
manager to download the programs as this might lead to errors.

Keep in mind that the download service purchased works best with a broadband
Internet connection (> 128kbps). Neither License Technologies Group (LTG) nor
Microsoft Corporation makes any warranties regarding the user’s (purchasing
customer’s) Internet connectivity speed or product integrity .

If you are experiencing difficulty downloading Office BETA, a physical copy
can be obtained. In order to receive this please go back to the Office
Preview site and request a physical copy there,
http://www.microsoft.com/office/preview/default.mspx

Kind regards,

Microsoft Office Beta Team

--------------------------------------------------------------------------------
From: Aditya Sengupta [mailto:[email protected]]
Sent: jeudi 26 octobre 2006 13:57
To: MicrosoftOfficeBetaTeam
Subject: Unable to activate

Hi,

I am unable to activate my Office 2007 beta. I keep getting a message saying
internet connection not available even though I am able to browse all
websites. I have set my Windows Firewall to Off but it doesn't make any
difference.

How can I activate the product?

Regards,
Aditya

 

[Patrick Schmid [MVP]]

I have gotten in touch with someone at Microsoft about this. I'll let
everyone know when I hear back.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Patrick,

Even if the public beta ended, the MSDN versions still require activation.
There is no way the activation servers would be taken down, so this problem
needs to be addressed regardless.

I am surprised the Office Preview site is still online actually. It was
supposed to have been shut down Wednesday:
http://www.activewin.com/awin/comments.asp?HeadlineIndex=36736&Group=1

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

I wasn't expecting a response in this newsgroup. Some type of update on the
2007 beta page would be nice warning people the activation is down prior to
making the purchase.

:

This is a public user to user newsgroup, not "Official Microsoft Tech
Support".

Daniel Haskell wrote:

wow that's just fantastic! I understand this is just a beta, but I don't
think its too out of line to request some form of an update from a
representative.

:


I have been trying to activate my Office 2007 beta, and like a number of
people, I am unable to do so. I sent a mail off to the Office 2007 Beta Team
(the email id is available on the beta download site) and here is the back
and forth response (needless to say, I still haven't been able to activate):

Thank you for contacting Microsoft Office Beta Team.

We apologize for the error that has occurred.

Please try to download your program again later.

Kind regards,

Microsoft Office Beta Team.
--------------------------------------------------------------------------------
From: Aditya Sengupta [mailto:[email protected]]
Sent: vendredi 27 octobre 2006 06:54
To: MicrosoftOfficeBetaTeam
Subject: RE: Unable to activate

Hi,

The problem is not with my download. As you can see on the office 2007
discussion boards, a number of people are facing the same problem. They
either get a message saying cannot connect to internet or a message saying
activation server is down for maintenance.

What is the issue, and how can I resolve it?

Regards,
Aditya

--------------------------------------------------------------------------------
Subject: RE: Unable to activate
Date: Thu, 26 Oct 2006 09:06:51 -0500
From: (e-mail address removed)
To: (e-mail address removed)

Thank you for contacting Microsoft Office Beta Team.

We apologize for the error that has occurred.

Please try to download your program again using the links and product keys
provided in your original confirmation email. Please do not use a download
manager to download the programs as this might lead to errors.

Keep in mind that the download service purchased works best with a broadband
Internet connection (> 128kbps). Neither License Technologies Group (LTG) nor
Microsoft Corporation makes any warranties regarding the user’s (purchasing
customer’s) Internet connectivity speed or product integrity .

If you are experiencing difficulty downloading Office BETA, a physical copy
can be obtained. In order to receive this please go back to the Office
Preview site and request a physical copy there,
http://www.microsoft.com/office/preview/default.mspx

Kind regards,

Microsoft Office Beta Team

--------------------------------------------------------------------------------
From: Aditya Sengupta [mailto:[email protected]]
Sent: jeudi 26 octobre 2006 13:57
To: MicrosoftOfficeBetaTeam
Subject: Unable to activate

Hi,

I am unable to activate my Office 2007 beta. I keep getting a message saying
internet connection not available even though I am able to browse all
websites. I have set my Windows Firewall to Off but it doesn't make any
difference.

How can I activate the product?

Regards,
Aditya

 

[Jason Maronge]

Has anyone found an answer to why we can not activate it. The error I am
getting says "A communication error has occureed. Your request cannot be
processed at this time. Plase try again in a few minutes." I have been
getting this for 4 days now. Somone for MS please help.......

Jason

Ah, ok, many people make posts like that here under the impression they
are talking to someone from MS. Have a good day.

I wasn't expecting a response in this newsgroup. Some type of update on the
2007 beta page would be nice warning people the activation is down prior to
making the purchase.

:

This is a public user to user newsgroup, not "Official Microsoft Tech
Support".

Daniel Haskell wrote:


wow that's just fantastic! I understand this is just a beta, but I don't
think its too out of line to request some form of an update from a
representative.

:



I have been trying to activate my Office 2007 beta, and like a number of
people, I am unable to do so. I sent a mail off to the Office 2007 Beta Team
(the email id is available on the beta download site) and here is the back
and forth response (needless to say, I still haven't been able to activate):

Thank you for contacting Microsoft Office Beta Team.

We apologize for the error that has occurred.

Please try to download your program again later.

Kind regards,

Microsoft Office Beta Team.
--------------------------------------------------------------------------------
From: Aditya Sengupta [mailto:[email protected]]
Sent: vendredi 27 octobre 2006 06:54
To: MicrosoftOfficeBetaTeam
Subject: RE: Unable to activate

Hi,

The problem is not with my download. As you can see on the office 2007
discussion boards, a number of people are facing the same problem. They
either get a message saying cannot connect to internet or a message saying
activation server is down for maintenance.

What is the issue, and how can I resolve it?

Regards,
Aditya

--------------------------------------------------------------------------------
Subject: RE: Unable to activate
Date: Thu, 26 Oct 2006 09:06:51 -0500
From: (e-mail address removed)
To: (e-mail address removed)

Thank you for contacting Microsoft Office Beta Team.

We apologize for the error that has occurred.

Please try to download your program again using the links and product keys
provided in your original confirmation email. Please do not use a download
manager to download the programs as this might lead to errors.

Keep in mind that the download service purchased works best with a broadband
Internet connection (> 128kbps). Neither License Technologies Group (LTG) nor
Microsoft Corporation makes any warranties regarding the user’s (purchasing
customer’s) Internet connectivity speed or product integrity .

If you are experiencing difficulty downloading Office BETA, a physical copy
can be obtained. In order to receive this please go back to the Office
Preview site and request a physical copy there,
http://www.microsoft.com/office/preview/default.mspx

Kind regards,

Microsoft Office Beta Team

--------------------------------------------------------------------------------
From: Aditya Sengupta [mailto:[email protected]]
Sent: jeudi 26 octobre 2006 13:57
To: MicrosoftOfficeBetaTeam
Subject: Unable to activate

Hi,

I am unable to activate my Office 2007 beta. I keep getting a message saying
internet connection not available even though I am able to browse all
websites. I have set my Windows Firewall to Off but it doesn't make any
difference.

How can I activate the product?

Regards,
Aditya

 

[Patrick Schmid [MVP]]

They are having server problems. It seems to work some times of the
day...
Ignore what this KB is actually for and just use one of the two methods
to fix your issue: http://support.microsoft.com/default.aspx/kb/925098

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Has anyone found an answer to why we can not activate it. The error I am
getting says "A communication error has occureed. Your request cannot be
processed at this time. Plase try again in a few minutes." I have been
getting this for 4 days now. Somone for MS please help.......

Jason

Ah, ok, many people make posts like that here under the impression they
are talking to someone from MS. Have a good day.

I wasn't expecting a response in this newsgroup. Some type of update on the
2007 beta page would be nice warning people the activation is down prior to
making the purchase.

:


This is a public user to user newsgroup, not "Official Microsoft Tech
Support".

Daniel Haskell wrote:


wow that's just fantastic! I understand this is just a beta, but I don't
think its too out of line to request some form of an update from a
representative.

:



I have been trying to activate my Office 2007 beta, and like a number of
people, I am unable to do so. I sent a mail off to the Office 2007 Beta Team
(the email id is available on the beta download site) and here is the back
and forth response (needless to say, I still haven't been able to activate):

Thank you for contacting Microsoft Office Beta Team.

We apologize for the error that has occurred.

Please try to download your program again later.

Kind regards,

Microsoft Office Beta Team.
--------------------------------------------------------------------------------
From: Aditya Sengupta [mailto:[email protected]]
Sent: vendredi 27 octobre 2006 06:54
To: MicrosoftOfficeBetaTeam
Subject: RE: Unable to activate

Hi,

The problem is not with my download. As you can see on the office 2007
discussion boards, a number of people are facing the same problem. They
either get a message saying cannot connect to internet or a message saying
activation server is down for maintenance.

What is the issue, and how can I resolve it?

Regards,
Aditya

--------------------------------------------------------------------------------
Subject: RE: Unable to activate
Date: Thu, 26 Oct 2006 09:06:51 -0500
From: (e-mail address removed)
To: (e-mail address removed)

Thank you for contacting Microsoft Office Beta Team.

We apologize for the error that has occurred.

Please try to download your program again using the links and product keys
provided in your original confirmation email. Please do not use a download
manager to download the programs as this might lead to errors.

Keep in mind that the download service purchased works best with a broadband
Internet connection (> 128kbps). Neither License Technologies Group (LTG) nor
Microsoft Corporation makes any warranties regarding the userââ,¬â"¢s (purchasing
customerââ,¬â"¢s) Internet connectivity speed or product integrity .

If you are experiencing difficulty downloading Office BETA, a physical copy
can be obtained. In order to receive this please go back to the Office
Preview site and request a physical copy there,
http://www.microsoft.com/office/preview/default.mspx

Kind regards,

Microsoft Office Beta Team

--------------------------------------------------------------------------------
From: Aditya Sengupta [mailto:[email protected]]
Sent: jeudi 26 octobre 2006 13:57
To: MicrosoftOfficeBetaTeam
Subject: Unable to activate

Hi,

I am unable to activate my Office 2007 beta. I keep getting a message saying
internet connection not available even though I am able to browse all
websites. I have set my Windows Firewall to Off but it doesn't make any
difference.

How can I activate the product?

Regards,
Aditya

 

[Rhian Hibner]

That works perfectly. It works for the add-on apps like one-note and visio as
well.

Stupid activation problems!

Thanks!

-Rhian Hibner

They are having server problems. It seems to work some times of the
day...
Ignore what this KB is actually for and just use one of the two methods
to fix your issue: http://support.microsoft.com/default.aspx/kb/925098

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 Beta 2 Technical Refresh (B2TR):
http://pschmid.net/blog/2006/09/18/43
***
Customize Office 2007: http://pschmid.net/office2007/customize
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Has anyone found an answer to why we can not activate it. The error I am
getting says "A communication error has occureed. Your request cannot be
processed at this time. Plase try again in a few minutes." I have been
getting this for 4 days now. Somone for MS please help.......

Jason

Ah, ok, many people make posts like that here under the impression they
are talking to someone from MS. Have a good day.

Daniel Haskell wrote:

I wasn't expecting a response in this newsgroup. Some type of update on the
2007 beta page would be nice warning people the activation is down prior to
making the purchase.

:


This is a public user to user newsgroup, not "Official Microsoft Tech
Support".

Daniel Haskell wrote:


wow that's just fantastic! I understand this is just a beta, but I don't
think its too out of line to request some form of an update from a
representative.

:



I have been trying to activate my Office 2007 beta, and like a number of
people, I am unable to do so. I sent a mail off to the Office 2007 Beta Team
(the email id is available on the beta download site) and here is the back
and forth response (needless to say, I still haven't been able to activate):

Thank you for contacting Microsoft Office Beta Team.

We apologize for the error that has occurred.

Please try to download your program again later.

Kind regards,

Microsoft Office Beta Team.
--------------------------------------------------------------------------------
From: Aditya Sengupta [mailto:[email protected]]
Sent: vendredi 27 octobre 2006 06:54
To: MicrosoftOfficeBetaTeam
Subject: RE: Unable to activate

Hi,

The problem is not with my download. As you can see on the office 2007
discussion boards, a number of people are facing the same problem. They
either get a message saying cannot connect to internet or a message saying
activation server is down for maintenance.

What is the issue, and how can I resolve it?

Regards,
Aditya

--------------------------------------------------------------------------------
Subject: RE: Unable to activate
Date: Thu, 26 Oct 2006 09:06:51 -0500
From: (e-mail address removed)
To: (e-mail address removed)

Thank you for contacting Microsoft Office Beta Team.

We apologize for the error that has occurred.

Please try to download your program again using the links and product keys
provided in your original confirmation email. Please do not use a download
manager to download the programs as this might lead to errors.

Keep in mind that the download service purchased works best with a broadband
Internet connection (> 128kbps). Neither License Technologies Group (LTG) nor
Microsoft Corporation makes any warranties regarding the userââ,¬â"¢s (purchasing
customerââ,¬â"¢s) Internet connectivity speed or product integrity .

If you are experiencing difficulty downloading Office BETA, a physical copy
can be obtained. In order to receive this please go back to the Office
Preview site and request a physical copy there,
http://www.microsoft.com/office/preview/default.mspx

Kind regards,

Microsoft Office Beta Team

--------------------------------------------------------------------------------
From: Aditya Sengupta [mailto:[email protected]]
Sent: jeudi 26 octobre 2006 13:57
To: MicrosoftOfficeBetaTeam
Subject: Unable to activate

Hi,

I am unable to activate my Office 2007 beta. I keep getting a message saying
internet connection not available even though I am able to browse all
websites. I have set my Windows Firewall to Off but it doesn't make any
difference.

How can I activate the product?

Regards,
Aditya