Office 2007 Install Failed...

D

d.k.chung

I am using AMD Sempron 2600+, 1GB Ram, over 15GB available;
installed the most updated Win installer WindowsInstaller-KB893803-v2-
x86

I still get the following error.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~`

PERF: TickCount=1733093 Name=OBootStrapper::Run Description=Begin
function
Operating System version: 5.1.2600 Service Pack 2. Platform ID: 2
Running on a 32-bit operating system.
Command line: "D:\SETUP.EXE"
No command line arguments given
Verify file signature in "D:\SETUP.EXE"
Verify file signature in "D:\Enterpriser.WW\OSETUP.DLL"
Using setup controller dll at [D:\Enterpriser.WW\OSETUP.DLL].
PERF: TickCount=1734468 Name=OBootStrapper::Run Description=Calling
RunSetup
Opening log file C:\DOCUME~1\dennis\LOCALS~1\Temp
\SetupExe(20071023151555EB4).log.
=========================================================================
PERF: TickCount=1734468 Name=RunSetup Description=Begin function
Catalyst execution began: 10/23/2007 15:15:55.
Setupexe Resiliency Mode is set to [PerformIfApplicable]; thus
Resiliency is [disabled] for the [InstallExecutionMode]
Searching for updated versions of resource files under the 'updates'
folder [D:\updates].
Found [0] resource files under the update folder.
Searching for default versions of resource files under the folder
[D:].
Resource File Manager : Found (CultureTag=en-US) resource file at [D:
\Office.en-us\OSETUPUI.DLL].
Found [1] resource files under the default folder.
Resource File Manager : Current user's LCID is [1033].
Resource File Manager : Selecting resource file (File=D:\Office.en-us
\OSETUPUI.DLL) for CultureTag [en-US].
Running in [InstallExecutionMode]. Run from TEMP folder at [C:
\DOCUME~1\dennis\LOCALS~1\Temp\Setup00000eb4].
Loaded resource file [C:\DOCUME~1\dennis\LOCALS~1\Temp
\Setup00000eb4\OSETUPUI.DLL] (CultureTag=en-US).
Loaded Dll : D:\Enterpriser.WW\OSETUP.DLL.
Catalyst version is : 12.0.4518.1014
JobExecutionMode is InstallExecutionMode.
Error: CoCreateInstance failed HResult: 0x80040154.
Catalyst execution finished: 10/23/2007 15:15:56. Return code:
30023. Exception caught: HResultOnly.
PERF: TickCount=1735421 Name=RunSetup Description=End function
=========================================================================

PLEASE ADVISE
 
E

Eric A.

Please run the following commands from the run dialog box..

regsvr32.exe c:\windows\system32\msxml2.dll
regsvr32.exe c:\windows\system32\msxml3.dll
regsvr32.exe c:\windows\system32\msxml4.dll

Then try the install again.
 
D

d.k.chung

Please run the following commands from the run dialog box..

regsvr32.exe c:\windows\system32\msxml2.dll
regsvr32.exe c:\windows\system32\msxml3.dll
regsvr32.exe c:\windows\system32\msxml4.dll

Then try the install again.

--
Eric Palm
MSFT Office Setup

d.k.chung said:
I am using AMD Sempron 2600+, 1GB Ram, over 15GB available;
installed the most updated Win installer WindowsInstaller-KB893803-v2-
x86
Click to expand...
I still get the following error.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~`
Click to expand...
PERF: TickCount=1733093 Name=OBootStrapper::Run Description=Begin
function
Operating System version: 5.1.2600 Service Pack 2. Platform ID: 2
Running on a 32-bit operating system.
Command line: "D:\SETUP.EXE"
No command line arguments given
Verify file signature in "D:\SETUP.EXE"
Verify file signature in "D:\Enterpriser.WW\OSETUP.DLL"
Using setup controller dll at [D:\Enterpriser.WW\OSETUP.DLL].
PERF: TickCount=1734468 Name=OBootStrapper::Run Description=Calling
RunSetup
Opening log file C:\DOCUME~1\dennis\LOCALS~1\Temp
\SetupExe(20071023151555EB4).log.
=========================================================================
PERF: TickCount=1734468 Name=RunSetup Description=Begin function
Catalyst execution began: 10/23/2007 15:15:55.
Setupexe Resiliency Mode is set to [PerformIfApplicable]; thus
Resiliency is [disabled] for the [InstallExecutionMode]
Searching for updated versions of resource files under the 'updates'
folder [D:\updates].
Found [0] resource files under the update folder.
Searching for default versions of resource files under the folder
[D:].
Resource File Manager : Found (CultureTag=en-US) resource file at [D:
\Office.en-us\OSETUPUI.DLL].
Found [1] resource files under the default folder.
Resource File Manager : Current user's LCID is [1033].
Resource File Manager : Selecting resource file (File=D:\Office.en-us
\OSETUPUI.DLL) for CultureTag [en-US].
Running in [InstallExecutionMode]. Run from TEMP folder at [C:
\DOCUME~1\dennis\LOCALS~1\Temp\Setup00000eb4].
Loaded resource file [C:\DOCUME~1\dennis\LOCALS~1\Temp
\Setup00000eb4\OSETUPUI.DLL] (CultureTag=en-US).
Loaded Dll : D:\Enterpriser.WW\OSETUP.DLL.
Catalyst version is : 12.0.4518.1014
JobExecutionMode is InstallExecutionMode.
Error: CoCreateInstance failed HResult: 0x80040154.
Catalyst execution finished: 10/23/2007 15:15:56. Return code:
30023. Exception caught: HResultOnly.
PERF: TickCount=1735421 Name=RunSetup Description=End function
=========================================================================
Click to expand...
PLEASE ADVISE
Click to expand...
Click to expand...

EXCELLENT...IT WORKS

THANKS A LOT...
 
E

Enterpriser.WW probs - Jeff

I'm getting "A required D:\Enterpriser.WW\OSETUP.DLL cannot be loaded. This
may indicate that the file is missing or damaged."

This is after I did what you said below, except I couldn't do the
"..sxml4.dll" as it said the specified module couldn't be found.

Still no joy trying to install MS Office 2007 Enterprise.

Jeff

Eric A. said:
Please run the following commands from the run dialog box..

regsvr32.exe c:\windows\system32\msxml2.dll
regsvr32.exe c:\windows\system32\msxml3.dll
regsvr32.exe c:\windows\system32\msxml4.dll

Then try the install again.


--
Eric Palm
MSFT Office Setup


d.k.chung said:
I am using AMD Sempron 2600+, 1GB Ram, over 15GB available;
installed the most updated Win installer WindowsInstaller-KB893803-v2-
x86

I still get the following error.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~`

PERF: TickCount=1733093 Name=OBootStrapper::Run Description=Begin
function
Operating System version: 5.1.2600 Service Pack 2. Platform ID: 2
Running on a 32-bit operating system.
Command line: "D:\SETUP.EXE"
No command line arguments given
Verify file signature in "D:\SETUP.EXE"
Verify file signature in "D:\Enterpriser.WW\OSETUP.DLL"
Using setup controller dll at [D:\Enterpriser.WW\OSETUP.DLL].
PERF: TickCount=1734468 Name=OBootStrapper::Run Description=Calling
RunSetup
Opening log file C:\DOCUME~1\dennis\LOCALS~1\Temp
\SetupExe(20071023151555EB4).log.
=========================================================================
PERF: TickCount=1734468 Name=RunSetup Description=Begin function
Catalyst execution began: 10/23/2007 15:15:55.
Setupexe Resiliency Mode is set to [PerformIfApplicable]; thus
Resiliency is [disabled] for the [InstallExecutionMode]
Searching for updated versions of resource files under the 'updates'
folder [D:\updates].
Found [0] resource files under the update folder.
Searching for default versions of resource files under the folder
[D:].
Resource File Manager : Found (CultureTag=en-US) resource file at [D:
\Office.en-us\OSETUPUI.DLL].
Found [1] resource files under the default folder.
Resource File Manager : Current user's LCID is [1033].
Resource File Manager : Selecting resource file (File=D:\Office.en-us
\OSETUPUI.DLL) for CultureTag [en-US].
Running in [InstallExecutionMode]. Run from TEMP folder at [C:
\DOCUME~1\dennis\LOCALS~1\Temp\Setup00000eb4].
Loaded resource file [C:\DOCUME~1\dennis\LOCALS~1\Temp
\Setup00000eb4\OSETUPUI.DLL] (CultureTag=en-US).
Loaded Dll : D:\Enterpriser.WW\OSETUP.DLL.
Catalyst version is : 12.0.4518.1014
JobExecutionMode is InstallExecutionMode.
Error: CoCreateInstance failed HResult: 0x80040154.
Catalyst execution finished: 10/23/2007 15:15:56. Return code:
30023. Exception caught: HResultOnly.
PERF: TickCount=1735421 Name=RunSetup Description=End function
=========================================================================

PLEASE ADVISE
Click to expand...
Click to expand...
 
E

Eric Ashton

Your error message is quite different.

Your error message is most likely indicating a problem reading the disc.

Could you please try creating a folder on your computer and copying the
contents of the cd to that folder and running setup from there?
--
Thank you,
Eric Ashton
Microsoft Office Setup

--
This posting is provided "AS IS" with no warranties, and confers no rights.


Enterpriser.WW probs - Jeff said:
I'm getting "A required D:\Enterpriser.WW\OSETUP.DLL cannot be loaded. This
may indicate that the file is missing or damaged."

This is after I did what you said below, except I couldn't do the
"..sxml4.dll" as it said the specified module couldn't be found.

Still no joy trying to install MS Office 2007 Enterprise.

Jeff

Eric A. said:
Please run the following commands from the run dialog box..

regsvr32.exe c:\windows\system32\msxml2.dll
regsvr32.exe c:\windows\system32\msxml3.dll
regsvr32.exe c:\windows\system32\msxml4.dll

Then try the install again.


--
Eric Palm
MSFT Office Setup


d.k.chung said:
I am using AMD Sempron 2600+, 1GB Ram, over 15GB available;
installed the most updated Win installer WindowsInstaller-KB893803-v2-
x86

I still get the following error.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~`

PERF: TickCount=1733093 Name=OBootStrapper::Run Description=Begin
function
Operating System version: 5.1.2600 Service Pack 2. Platform ID: 2
Running on a 32-bit operating system.
Command line: "D:\SETUP.EXE"
No command line arguments given
Verify file signature in "D:\SETUP.EXE"
Verify file signature in "D:\Enterpriser.WW\OSETUP.DLL"
Using setup controller dll at [D:\Enterpriser.WW\OSETUP.DLL].
PERF: TickCount=1734468 Name=OBootStrapper::Run Description=Calling
RunSetup
Opening log file C:\DOCUME~1\dennis\LOCALS~1\Temp
\SetupExe(20071023151555EB4).log.
=========================================================================
PERF: TickCount=1734468 Name=RunSetup Description=Begin function
Catalyst execution began: 10/23/2007 15:15:55.
Setupexe Resiliency Mode is set to [PerformIfApplicable]; thus
Resiliency is [disabled] for the [InstallExecutionMode]
Searching for updated versions of resource files under the 'updates'
folder [D:\updates].
Found [0] resource files under the update folder.
Searching for default versions of resource files under the folder
[D:].
Resource File Manager : Found (CultureTag=en-US) resource file at [D:
\Office.en-us\OSETUPUI.DLL].
Found [1] resource files under the default folder.
Resource File Manager : Current user's LCID is [1033].
Resource File Manager : Selecting resource file (File=D:\Office.en-us
\OSETUPUI.DLL) for CultureTag [en-US].
Running in [InstallExecutionMode]. Run from TEMP folder at [C:
\DOCUME~1\dennis\LOCALS~1\Temp\Setup00000eb4].
Loaded resource file [C:\DOCUME~1\dennis\LOCALS~1\Temp
\Setup00000eb4\OSETUPUI.DLL] (CultureTag=en-US).
Loaded Dll : D:\Enterpriser.WW\OSETUP.DLL.
Catalyst version is : 12.0.4518.1014
JobExecutionMode is InstallExecutionMode.
Error: CoCreateInstance failed HResult: 0x80040154.
Catalyst execution finished: 10/23/2007 15:15:56. Return code:
30023. Exception caught: HResultOnly.
PERF: TickCount=1735421 Name=RunSetup Description=End function
=========================================================================

PLEASE ADVISE
Click to expand...
Click to expand...
Click to expand...
 
E

Enterpriser.WW probs - Jeff

Ok.

Did that and I'm getting same message.

Jeff

Eric Ashton said:
Your error message is quite different.

Your error message is most likely indicating a problem reading the disc.

Could you please try creating a folder on your computer and copying the
contents of the cd to that folder and running setup from there?
--
Thank you,
Eric Ashton
Microsoft Office Setup

--
This posting is provided "AS IS" with no warranties, and confers no rights.


Enterpriser.WW probs - Jeff said:
I'm getting "A required D:\Enterpriser.WW\OSETUP.DLL cannot be loaded. This
may indicate that the file is missing or damaged."

This is after I did what you said below, except I couldn't do the
"..sxml4.dll" as it said the specified module couldn't be found.

Still no joy trying to install MS Office 2007 Enterprise.

Jeff

Eric A. said:
Please run the following commands from the run dialog box..

regsvr32.exe c:\windows\system32\msxml2.dll
regsvr32.exe c:\windows\system32\msxml3.dll
regsvr32.exe c:\windows\system32\msxml4.dll

Then try the install again.


--
Eric Palm
MSFT Office Setup


:

I am using AMD Sempron 2600+, 1GB Ram, over 15GB available;
installed the most updated Win installer WindowsInstaller-KB893803-v2-
x86

I still get the following error.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~`

PERF: TickCount=1733093 Name=OBootStrapper::Run Description=Begin
function
Operating System version: 5.1.2600 Service Pack 2. Platform ID: 2
Running on a 32-bit operating system.
Command line: "D:\SETUP.EXE"
No command line arguments given
Verify file signature in "D:\SETUP.EXE"
Verify file signature in "D:\Enterpriser.WW\OSETUP.DLL"
Using setup controller dll at [D:\Enterpriser.WW\OSETUP.DLL].
PERF: TickCount=1734468 Name=OBootStrapper::Run Description=Calling
RunSetup
Opening log file C:\DOCUME~1\dennis\LOCALS~1\Temp
\SetupExe(20071023151555EB4).log.
=========================================================================
PERF: TickCount=1734468 Name=RunSetup Description=Begin function
Catalyst execution began: 10/23/2007 15:15:55.
Setupexe Resiliency Mode is set to [PerformIfApplicable]; thus
Resiliency is [disabled] for the [InstallExecutionMode]
Searching for updated versions of resource files under the 'updates'
folder [D:\updates].
Found [0] resource files under the update folder.
Searching for default versions of resource files under the folder
[D:].
Resource File Manager : Found (CultureTag=en-US) resource file at [D:
\Office.en-us\OSETUPUI.DLL].
Found [1] resource files under the default folder.
Resource File Manager : Current user's LCID is [1033].
Resource File Manager : Selecting resource file (File=D:\Office.en-us
\OSETUPUI.DLL) for CultureTag [en-US].
Running in [InstallExecutionMode]. Run from TEMP folder at [C:
\DOCUME~1\dennis\LOCALS~1\Temp\Setup00000eb4].
Loaded resource file [C:\DOCUME~1\dennis\LOCALS~1\Temp
\Setup00000eb4\OSETUPUI.DLL] (CultureTag=en-US).
Loaded Dll : D:\Enterpriser.WW\OSETUP.DLL.
Catalyst version is : 12.0.4518.1014
JobExecutionMode is InstallExecutionMode.
Error: CoCreateInstance failed HResult: 0x80040154.
Catalyst execution finished: 10/23/2007 15:15:56. Return code:
30023. Exception caught: HResultOnly.
PERF: TickCount=1735421 Name=RunSetup Description=End function
=========================================================================

PLEASE ADVISE
Click to expand...
Click to expand...
Click to expand...
 
B

Bill

Eric/Jeff - did you ever sort this one out? I'm getting the identical msg on
my thinkpad, using an office pro cd just purchased from m/s - files copy from
the cd just fine, but same error on install from the hard drive - i'm
suspecting something in the security setup of this laptop, since it doesn't
seem to happen on an older sony vaio... where i don't want to install office
07!

thx - Bill

Enterpriser.WW probs - Jeff said:
Ok.

Did that and I'm getting same message.

Jeff

Eric Ashton said:
Your error message is quite different.

Your error message is most likely indicating a problem reading the disc.

Could you please try creating a folder on your computer and copying the
contents of the cd to that folder and running setup from there?
--
Thank you,
Eric Ashton
Microsoft Office Setup

--
This posting is provided "AS IS" with no warranties, and confers no rights.


Enterpriser.WW probs - Jeff said:
I'm getting "A required D:\Enterpriser.WW\OSETUP.DLL cannot be loaded. This
may indicate that the file is missing or damaged."

This is after I did what you said below, except I couldn't do the
"..sxml4.dll" as it said the specified module couldn't be found.

Still no joy trying to install MS Office 2007 Enterprise.

Jeff

:

Please run the following commands from the run dialog box..

regsvr32.exe c:\windows\system32\msxml2.dll
regsvr32.exe c:\windows\system32\msxml3.dll
regsvr32.exe c:\windows\system32\msxml4.dll

Then try the install again.


--
Eric Palm
MSFT Office Setup


:

I am using AMD Sempron 2600+, 1GB Ram, over 15GB available;
installed the most updated Win installer WindowsInstaller-KB893803-v2-
x86

I still get the following error.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~`

PERF: TickCount=1733093 Name=OBootStrapper::Run Description=Begin
function
Operating System version: 5.1.2600 Service Pack 2. Platform ID: 2
Running on a 32-bit operating system.
Command line: "D:\SETUP.EXE"
No command line arguments given
Verify file signature in "D:\SETUP.EXE"
Verify file signature in "D:\Enterpriser.WW\OSETUP.DLL"
Using setup controller dll at [D:\Enterpriser.WW\OSETUP.DLL].
PERF: TickCount=1734468 Name=OBootStrapper::Run Description=Calling
RunSetup
Opening log file C:\DOCUME~1\dennis\LOCALS~1\Temp
\SetupExe(20071023151555EB4).log.
=========================================================================
PERF: TickCount=1734468 Name=RunSetup Description=Begin function
Catalyst execution began: 10/23/2007 15:15:55.
Setupexe Resiliency Mode is set to [PerformIfApplicable]; thus
Resiliency is [disabled] for the [InstallExecutionMode]
Searching for updated versions of resource files under the 'updates'
folder [D:\updates].
Found [0] resource files under the update folder.
Searching for default versions of resource files under the folder
[D:].
Resource File Manager : Found (CultureTag=en-US) resource file at [D:
\Office.en-us\OSETUPUI.DLL].
Found [1] resource files under the default folder.
Resource File Manager : Current user's LCID is [1033].
Resource File Manager : Selecting resource file (File=D:\Office.en-us
\OSETUPUI.DLL) for CultureTag [en-US].
Running in [InstallExecutionMode]. Run from TEMP folder at [C:
\DOCUME~1\dennis\LOCALS~1\Temp\Setup00000eb4].
Loaded resource file [C:\DOCUME~1\dennis\LOCALS~1\Temp
\Setup00000eb4\OSETUPUI.DLL] (CultureTag=en-US).
Loaded Dll : D:\Enterpriser.WW\OSETUP.DLL.
Catalyst version is : 12.0.4518.1014
JobExecutionMode is InstallExecutionMode.
Error: CoCreateInstance failed HResult: 0x80040154.
Catalyst execution finished: 10/23/2007 15:15:56. Return code:
30023. Exception caught: HResultOnly.
PERF: TickCount=1735421 Name=RunSetup Description=End function
=========================================================================

PLEASE ADVISE
Click to expand...
Click to expand...
Click to expand...
 
G

george.withus

I just encountered this problem. When I looked at the log it created
it told me the ErrorCode was 126 which means that a DLL isn't loading
properly (Not necessarily the one that errors). I downloaded
filmon.zip from ( http://technet.microsoft.com/en-us/sysinternals/bb545046.aspx
) and let it run while I ran setup. It captured the load sequence.
In my case it couldn't find gdiplus.dll in the 4 or 5 places it was
looking. I copied the file into the folder it was looking for and
reran setup. Worked right off the bat. Maybe this will help you.

Eric/Jeff - did you ever sort this one out?  I'm getting the identical msg on
my thinkpad, using an office pro cd just purchased from m/s - files copy from
the cd just fine, but same error on install from the hard drive - i'm
suspecting something in the security setup of this laptop, since it doesn't
seem to happen on an older sony vaio... where i don't want to install office
07!

thx - Bill

:


Ok.
Click to expand...
Did that and I'm getting same message.
Jeff
Click to expand...

Your error message is quite different.
Your error message is most likely indicating a problem reading the disc.
Could you please try creating a folder on your computer and copying the
contents of the cd to that folder and running setup from there?
--
Thank you,
Eric Ashton
Microsoft Office Setup
--
This posting is provided "AS IS" with no warranties, and confers no rights.
:
I'm getting "A required D:\Enterpriser.WW\OSETUP.DLLcannotbeloaded.  This
may indicate that the file is missing or damaged."
This is after I did what you said below, except I couldn't do the
"..sxml4.dll" as it said the specified module couldn't be found.
Still no joy trying to install MS Office 2007 Enterprise.
Jeff
:
Please run the following commands from the run dialog box..
regsvr32.exe c:\windows\system32\msxml2.dll
regsvr32.exe c:\windows\system32\msxml3.dll
regsvr32.exe c:\windows\system32\msxml4.dll
Then try the install again.
--
Eric Palm
MSFT Office Setup
:
I am using AMD Sempron 2600+, 1GB Ram, over 15GB available;
installed the most updated Win installer WindowsInstaller-KB893803-v2-
x86
I still get the following error.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~`
PERF: TickCount=1733093 Name=OBootStrapper::Run Description=Begin
function
Operating System version: 5.1.2600 Service Pack 2. Platform ID: 2
Running on a 32-bit operating system.
Command line: "D:\SETUP.EXE"
No command line arguments given
Verify file signature in "D:\SETUP.EXE"
Verify file signature in "D:\Enterpriser.WW\OSETUP.DLL"
Using setup controller dll at [D:\Enterpriser.WW\OSETUP.DLL].
PERF: TickCount=1734468 Name=OBootStrapper::Run Description=Calling
RunSetup
Opening log file C:\DOCUME~1\dennis\LOCALS~1\Temp
\SetupExe(20071023151555EB4).log.
=========================================================================
PERF: TickCount=1734468 Name=RunSetup Description=Begin function
Catalyst execution began: 10/23/2007 15:15:55.
Setupexe Resiliency Mode is set to [PerformIfApplicable]; thus
Resiliency is [disabled] for the [InstallExecutionMode]
Searching for updated versions of resource files under the 'updates'
folder [D:\updates].
Found [0] resource files under the update folder.
Searching for default versions of resource files under the folder
[D:].
Resource File Manager : Found (CultureTag=en-US) resource fileat [D:
\Office.en-us\OSETUPUI.DLL].
Found [1] resource files under the default folder.
Resource File Manager : Current user's LCID is [1033].
Resource File Manager : Selecting resource file (File=D:\Office.en-us
\OSETUPUI.DLL) for CultureTag [en-US].
Running in [InstallExecutionMode]. Run from TEMP folder at [C:
\DOCUME~1\dennis\LOCALS~1\Temp\Setup00000eb4].
Loadedresource file [C:\DOCUME~1\dennis\LOCALS~1\Temp
\Setup00000eb4\OSETUPUI.DLL] (CultureTag=en-US).
LoadedDll : D:\Enterpriser.WW\OSETUP.DLL.
Catalyst version is : 12.0.4518.1014
JobExecutionMode is InstallExecutionMode.
Error: CoCreateInstance failed HResult: 0x80040154.
Catalyst execution finished: 10/23/2007 15:15:56.  Return code:
30023.  Exception caught: HResultOnly.
PERF: TickCount=1735421 Name=RunSetup Description=End function
=========================================================================
PLEASE ADVISE- Hide quoted text -
Click to expand...
Click to expand...

- Show quoted text -
Click to expand...
 

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