Office 2007 install probs - Registration window quits unexpectedly

H

HappyGoat

Hi all,

I have been searching here for a solution, but can not find it, so
decided to post a new subject.
When I try to install office 2007 (OPPLUS_EN.EXE), the file starts
unpacking, and the Registration window appears.

Now here is the strange thing....the moment I enter the correct
registration number, the window closes and nothing happens thereafter.
What's the problem?

Just as background info:
- I did get the original version and registration number via Microsoft
- My laptop does meet the requirements for Office 2007

Help and tips are much appreciated!
 
B

Bob Buckland ?:-\)

Hi Sander,

It could be a damaged download or an incomplete install.
See if these steps make a difference.
===========
1. Backup your PC/files for safety.

2. Use Start=>Programs=>Accessories=>Disk Cleanup
to clear your Temporary Internet files and temp files.

3. Restart the PC. You may want to set a restore point
from Start=>Programs=>Accessories=>System Tools

4. Locate your 2007 Office Professional Beta 2
download file and note the folder/path location.

5. Create a new folder on your PC and note that
folder/path location.

6. Use Start=>Run , and on a single line, type in
the following (using the path & file names from
Step 4 & Step 5, above)

"drive:\Step4PathOfDownload\downloadfilename.exe" /extract:"Step5path"

example: If saved your download in a '\downloads' folder and then created a new empty folder named Off2007ProB2CD1 to hold the
Office 2007 CD image that you're about to create, then the Start=>Run line would look like this sample (the use of quotes and spaces
is important)

"c:\downloads\OPPLUS-EN.EXE" /extract:"C:\Off2007ProB2CD1"


7. If the extraction is successful (you'll get a dialog box telling you it was after a few minutes). Shut down all running apps,
utilities, email, messengers, and antivirus.
Now double click Setup in your new Office 2007 CD image folder (the folder you created in Step 5).

Or, if the extraction in step 6 does not succeed then
the Office 2007 download may be damaged/corrupted. To help determine that usse Start=>Run and type
%temp% {enter key}
then locate in that folder the the Setup.exe(xxxxxxx).log
(file) just created (check the date and time if there are several) and see if that log file yields has any clues on where the
extraction failed.

Post back with the results either way please.
========

=========
Does anyone have any feedback on this?
Thanks. >>
--
I hope this helped you,

Bob Buckland ?:)
MS Office system products MVP

LINKS to the 2007 Office System

1. Free MS Office 2007 book from MS Press, 213 pages:
http://microsoft.com/learning/office2007/default.mspx#booksfrommspress

2.. Office 2007 Beta 2 Online Test Drive, Downloadable beta,
e-learning courses, doucmentation and movies:
http://microsoft.com/office/preview

3. Send 2007 Office System Beta 2 feedback directly to the MS Office 2007 product team with this feedback tool:
http://sas.office.microsoft.com/

4. Try the 2007 OfficeOnline preview website , without Office2007

a. Install the ActiveX access control
http://office.microsoft.com/search/redir.aspx?AssetID=XT101650581033

b. then visit
http://officebeta.iponet.net
 
B

Bob Buckland ?:-\)

Hi Sander,

It could be a damaged download or an incomplete install.
See if these steps make a difference.
===========
1. Backup your PC/files for safety.

2. Use Start=>Programs=>Accessories=>Disk Cleanup
to clear your Temporary Internet files and temp files.

3. Restart the PC. You may want to set a restore point
from Start=>Programs=>Accessories=>System Tools

4. Locate your 2007 Office Professional Beta 2
download file and note the folder/path location.

5. Create a new folder on your PC and note that
folder/path location.

6. Use Start=>Run , and on a single line, type in
the following (using the path & file names from
Step 4 & Step 5, above)

"drive:\Step4PathOfDownload\downloadfilename.exe" /extract:"Step5path"

example: If saved your download in a '\downloads' folder and then created a new empty folder named Off2007ProB2CD1 to hold the
Office 2007 CD image that you're about to create, then the Start=>Run line would look like this sample (the use of quotes and spaces
is important)

"c:\downloads\OPPLUS-EN.EXE" /extract:"C:\Off2007ProB2CD1"


7. If the extraction is successful (you'll get a dialog box telling you it was after a few minutes). Shut down all running apps,
utilities, email, messengers, and antivirus.
Now double click Setup in your new Office 2007 CD image folder (the folder you created in Step 5).

Or, if the extraction in step 6 does not succeed then
the Office 2007 download may be damaged/corrupted. To help determine that usse Start=>Run and type
%temp% {enter key}
then locate in that folder the the Setup.exe(xxxxxxx).log
(file) just created (check the date and time if there are several) and see if that log file yields has any clues on where the
extraction failed.

Post back with the results either way please.
========

=========
Does anyone have any feedback on this?
Thanks. >>
--
I hope this helped you,

Bob Buckland ?:)
MS Office system products MVP

LINKS to the 2007 Office System

1. Free MS Office 2007 book from MS Press, 213 pages:
http://microsoft.com/learning/office2007/default.mspx#booksfrommspress

2.. Office 2007 Beta 2 Online Test Drive, Downloadable beta,
e-learning courses, doucmentation and movies:
http://microsoft.com/office/preview

3. Send 2007 Office System Beta 2 feedback directly to the MS Office 2007 product team with this feedback tool:
http://sas.office.microsoft.com/

4. Try the 2007 OfficeOnline preview website , without Office2007

a. Install the ActiveX access control
http://office.microsoft.com/search/redir.aspx?AssetID=XT101650581033

b. then visit
http://officebeta.iponet.net
 
B

Bob Buckland ?:-\)

Hi Sander,

It could be a damaged download or an incomplete install.
See if these steps make a difference.
===========
1. Backup your PC/files for safety.

2. Use Start=>Programs=>Accessories=>Disk Cleanup
to clear your Temporary Internet files and temp files.

3. Restart the PC. You may want to set a restore point
from Start=>Programs=>Accessories=>System Tools

4. Locate your 2007 Office Professional Beta 2
download file and note the folder/path location.

5. Create a new folder on your PC and note that
folder/path location.

6. Use Start=>Run , and on a single line, type in
the following (using the path & file names from
Step 4 & Step 5, above)

"drive:\Step4PathOfDownload\downloadfilename.exe" /extract:"Step5path"

example: If saved your download in a '\downloads' folder and then created a new empty folder named Off2007ProB2CD1 to hold the
Office 2007 CD image that you're about to create, then the Start=>Run line would look like this sample (the use of quotes and spaces
is important)

"c:\downloads\OPPLUS-EN.EXE" /extract:"C:\Off2007ProB2CD1"


7. If the extraction is successful (you'll get a dialog box telling you it was after a few minutes). Shut down all running apps,
utilities, email, messengers, and antivirus.
Now double click Setup in your new Office 2007 CD image folder (the folder you created in Step 5).

Or, if the extraction in step 6 does not succeed then
the Office 2007 download may be damaged/corrupted. To help determine that usse Start=>Run and type
%temp% {enter key}
then locate in that folder the the Setup.exe(xxxxxxx).log
(file) just created (check the date and time if there are several) and see if that log file yields has any clues on where the
extraction failed.

Post back with the results either way please.
========

=========
Does anyone have any feedback on this?
Thanks. >>
--
I hope this helped you,

Bob Buckland ?:)
MS Office system products MVP

LINKS to the 2007 Office System

1. Free MS Office 2007 book from MS Press, 213 pages:
http://microsoft.com/learning/office2007/default.mspx#booksfrommspress

2.. Office 2007 Beta 2 Online Test Drive, Downloadable beta,
e-learning courses, doucmentation and movies:
http://microsoft.com/office/preview

3. Send 2007 Office System Beta 2 feedback directly to the MS Office 2007 product team with this feedback tool:
http://sas.office.microsoft.com/

4. Try the 2007 OfficeOnline preview website , without Office2007

a. Install the ActiveX access control
http://office.microsoft.com/search/redir.aspx?AssetID=XT101650581033

b. then visit
http://officebeta.iponet.net
 
B

Bob Buckland ?:-\)

Hi Sander,

It could be a damaged download or an incomplete install.
See if these steps make a difference.
===========
1. Backup your PC/files for safety.

2. Use Start=>Programs=>Accessories=>Disk Cleanup
to clear your Temporary Internet files and temp files.

3. Restart the PC. You may want to set a restore point
from Start=>Programs=>Accessories=>System Tools

4. Locate your 2007 Office Professional Beta 2
download file and note the folder/path location.

5. Create a new folder on your PC and note that
folder/path location.

6. Use Start=>Run , and on a single line, type in
the following (using the path & file names from
Step 4 & Step 5, above)

"drive:\Step4PathOfDownload\downloadfilename.exe" /extract:"Step5path"

example: If saved your download in a '\downloads' folder and then created a new empty folder named Off2007ProB2CD1 to hold the
Office 2007 CD image that you're about to create, then the Start=>Run line would look like this sample (the use of quotes and spaces
is important)

"c:\downloads\OPPLUS-EN.EXE" /extract:"C:\Off2007ProB2CD1"


7. If the extraction is successful (you'll get a dialog box telling you it was after a few minutes). Shut down all running apps,
utilities, email, messengers, and antivirus.
Now double click Setup in your new Office 2007 CD image folder (the folder you created in Step 5).

Or, if the extraction in step 6 does not succeed then
the Office 2007 download may be damaged/corrupted. To help determine that usse Start=>Run and type
%temp% {enter key}
then locate in that folder the the Setup.exe(xxxxxxx).log
(file) just created (check the date and time if there are several) and see if that log file yields has any clues on where the
extraction failed.

Post back with the results either way please.
========

=========
Does anyone have any feedback on this?
Thanks. >>
--
I hope this helped you,

Bob Buckland ?:)
MS Office system products MVP

LINKS to the 2007 Office System

1. Free MS Office 2007 book from MS Press, 213 pages:
http://microsoft.com/learning/office2007/default.mspx#booksfrommspress

2.. Office 2007 Beta 2 Online Test Drive, Downloadable beta,
e-learning courses, doucmentation and movies:
http://microsoft.com/office/preview

3. Send 2007 Office System Beta 2 feedback directly to the MS Office 2007 product team with this feedback tool:
http://sas.office.microsoft.com/

4. Try the 2007 OfficeOnline preview website , without Office2007

a. Install the ActiveX access control
http://office.microsoft.com/search/redir.aspx?AssetID=XT101650581033

b. then visit
http://officebeta.iponet.net
 
B

Bob Buckland ?:-\)

Hi Sander,

It could be a damaged download or an incomplete install.
See if these steps make a difference.
===========
1. Backup your PC/files for safety.

2. Use Start=>Programs=>Accessories=>Disk Cleanup
to clear your Temporary Internet files and temp files.

3. Restart the PC. You may want to set a restore point
from Start=>Programs=>Accessories=>System Tools

4. Locate your 2007 Office Professional Beta 2
download file and note the folder/path location.

5. Create a new folder on your PC and note that
folder/path location.

6. Use Start=>Run , and on a single line, type in
the following (using the path & file names from
Step 4 & Step 5, above)

"drive:\Step4PathOfDownload\downloadfilename.exe" /extract:"Step5path"

example: If saved your download in a '\downloads' folder and then created a new empty folder named Off2007ProB2CD1 to hold the
Office 2007 CD image that you're about to create, then the Start=>Run line would look like this sample (the use of quotes and spaces
is important)

"c:\downloads\OPPLUS-EN.EXE" /extract:"C:\Off2007ProB2CD1"


7. If the extraction is successful (you'll get a dialog box telling you it was after a few minutes). Shut down all running apps,
utilities, email, messengers, and antivirus.
Now double click Setup in your new Office 2007 CD image folder (the folder you created in Step 5).

Or, if the extraction in step 6 does not succeed then
the Office 2007 download may be damaged/corrupted. To help determine that usse Start=>Run and type
%temp% {enter key}
then locate in that folder the the Setup.exe(xxxxxxx).log
(file) just created (check the date and time if there are several) and see if that log file yields has any clues on where the
extraction failed.

Post back with the results either way please.
========

=========
Does anyone have any feedback on this?
Thanks. >>
--
I hope this helped you,

Bob Buckland ?:)
MS Office system products MVP

LINKS to the 2007 Office System

1. Free MS Office 2007 book from MS Press, 213 pages:
http://microsoft.com/learning/office2007/default.mspx#booksfrommspress

2.. Office 2007 Beta 2 Online Test Drive, Downloadable beta,
e-learning courses, doucmentation and movies:
http://microsoft.com/office/preview

3. Send 2007 Office System Beta 2 feedback directly to the MS Office 2007 product team with this feedback tool:
http://sas.office.microsoft.com/

4. Try the 2007 OfficeOnline preview website , without Office2007

a. Install the ActiveX access control
http://office.microsoft.com/search/redir.aspx?AssetID=XT101650581033

b. then visit
http://officebeta.iponet.net
 

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