Office 2007 "Installation of this package failed"

J

JoAnn Paules [MVP]

You seem to be under the assumption that I am a MS employee. I'm not. And
did it take you this long to come up with a response to something I posted
last month?

--

JoAnn Paules
MVP Microsoft [Publisher]




pguglietti said:
No. it isn't. You just talked yourself into thinking you had done it. Your
behavior as a representative of Microsoft is disgraceful. You should
consider
another line of work.

JoAnn Paules said:
My job is complete.

--

JoAnn Paules
MVP Microsoft [Publisher]



John S. said:
No comment. I choose to give you the consideration you deserve, I will
never
responde to one of your posts to me again. You are not worth the
effort.
--
If you can read this, thank a teacher. Since you are reading it in
English,
thank a Soldier.


:

I live where people read the warnings before downloading beta software
on
their production system.

--

JoAnn Paules
MVP Microsoft [Publisher]



As I said before, (put the way its said in the South where real
people
live)
Nuff Said! If you wanted to be any help, you would have already
done
so.
--
If you can read this, thank a teacher. Since you are reading it in
English,
thank a Soldier.


:

My husband doesn't drink at all and I have maybe two or three
cordials
a
year.

--

JoAnn Paules
MVP Microsoft [Publisher]



And my point is that as a representative of Microsoft, you need
to
remember
that you catch a lot more flies with honey than you do with
vinegar.
That
kind of condecending remark will help no one. I saw another one
of
your
"like responses in another thread and the two together tells me
you
are
in
serious need on an attitude adjustment. May I suggest several
quarts
of
Jack
Daniels and an evening with your favorite "significant other"? I
think
theres been enough said at this point.
--
If you can read this, thank a teacher. Since you are reading it
in
English,
thank a Soldier.


:

My point was that everyone is forewarned that they are on their
own
if
they
opt to run the beta. If someone in the MS newsgroups can help,
great.
But
there's no guarantee that anyone can provide any advice.
--

JoAnn Paules
MVP Microsoft [Publisher]

(BTW - I have thanked my teachers and I did better than thank a
soldier,
I
*was* one.)


JoAnn, I believe we all know there is no actual tech support
for
beta
software, but dont you think it would be prudent to at least
offer a
little
asistance rather than a put down to those trying to help find
the
bugs?
I
am
having the exact same problem and I am using the beta 2
version
of
Vista.
I
am a 30 year "veteran" working with computers & I could sure
use
a
little
help figuring this one out.
--
If you can read this, thank a teacher. Since you are reading
it
in
English,
thank a Soldier.


:

The notice that appeared prior to your downloading the beta
states:
"Beta code is offered "as is", and does NOT include technical
support."

--

JoAnn Paules
MVP Microsoft [Publisher]



"Peteerwilliam" <[email protected]>
wrote
in
message

Me too, just the same - Microsoft say "refer to discussion
group" -not
very
helpful. I hope someone has the answer.
:

I downloaded the beta file OPPLUS-EN.EXE

All I get from the application is "The installation of
this
package
failed"

??
 
D

duvidl

For those of you who had this problem, I have found a solution which worked
for me. My error code was 1610, which was an error having to do with
msienumproducts. I found this method on Microsoft TechNet as a workaround
for a different installation error (1706):

Solved! it's not the right way but until we have an official answer..
unpack OPPLUS-EN.exe with winrar and execute OfficeMUI.msi, then exec
ProWW.msi .. and you'll have a default office install in default 'program
files' folder..

The link to the forum page itself is:

http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=470915&SiteID=17


I'm new to this group, but I do want to say that I did receive a reply from
a very helpful MS MVP. Having read the previous posts in this thread, it's
pretty shocking that any real MVP would answer in the way that some have done
here. The lesson is that there is help available, both in this forum, and
from the experts directly.

David


edit: if some programs don't work, exec their msi .. ex: ExcelMUI.msi etc...
 
D

duvidl

For those of you who had this problem, I have found a solution which worked
for me. My error code was 1610, which was an error having to do with
msienumproducts. I found this method on Microsoft TechNet as a workaround
for a different installation error (1706):

Solved! it's not the right way but until we have an official answer..
unpack OPPLUS-EN.exe with winrar and execute OfficeMUI.msi, then exec
ProWW.msi .. and you'll have a default office install in default 'program
files' folder..

The link to the forum page itself is:

http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=470915&SiteID=17


I'm new to this group, but I do want to say that I did receive a reply from
a very helpful MS MVP. Having read the previous posts in this thread, it's
pretty shocking that any real MVP would answer in the way that some have done
here. The lesson is that there is help available, both in this forum, and
from the experts directly.

David


edit: if some programs don't work, exec their msi .. ex: ExcelMUI.msi etc...
 
D

duvidl

For those of you who had this problem, I have found a solution which worked
for me. My error code was 1610, which was an error having to do with
msienumproducts. I found this method on Microsoft TechNet as a workaround
for a different installation error (1706):

Solved! it's not the right way but until we have an official answer..
unpack OPPLUS-EN.exe with winrar and execute OfficeMUI.msi, then exec
ProWW.msi .. and you'll have a default office install in default 'program
files' folder..

The link to the forum page itself is:

http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=470915&SiteID=17


I'm new to this group, but I do want to say that I did receive a reply from
a very helpful MS MVP. Having read the previous posts in this thread, it's
pretty shocking that any real MVP would answer in the way that some have done
here. The lesson is that there is help available, both in this forum, and
from the experts directly.

David


edit: if some programs don't work, exec their msi .. ex: ExcelMUI.msi etc...
 
D

duvidl

For those of you who had this problem, I have found a solution which worked
for me. My error code was 1610, which was an error having to do with
msienumproducts. I found this method on Microsoft TechNet as a workaround
for a different installation error (1706):

Solved! it's not the right way but until we have an official answer..
unpack OPPLUS-EN.exe with winrar and execute OfficeMUI.msi, then exec
ProWW.msi .. and you'll have a default office install in default 'program
files' folder..

The link to the forum page itself is:

http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=470915&SiteID=17


I'm new to this group, but I do want to say that I did receive a reply from
a very helpful MS MVP. Having read the previous posts in this thread, it's
pretty shocking that any real MVP would answer in the way that some have done
here. The lesson is that there is help available, both in this forum, and
from the experts directly.

David


edit: if some programs don't work, exec their msi .. ex: ExcelMUI.msi etc...
 
D

duvidl

For those of you who had this problem, I have found a solution which worked
for me. My error code was 1610, which was an error having to do with
msienumproducts. I found this method on Microsoft TechNet as a workaround
for a different installation error (1706):

Solved! it's not the right way but until we have an official answer..
unpack OPPLUS-EN.exe with winrar and execute OfficeMUI.msi, then exec
ProWW.msi .. and you'll have a default office install in default 'program
files' folder..

The link to the forum page itself is:

http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=470915&SiteID=17


I'm new to this group, but I do want to say that I did receive a reply from
a very helpful MS MVP. Having read the previous posts in this thread, it's
pretty shocking that any real MVP would answer in the way that some have done
here. The lesson is that there is help available, both in this forum, and
from the experts directly.

David


edit: if some programs don't work, exec their msi .. ex: ExcelMUI.msi etc...
 
P

Podunk NY

JayKay said:
I downloaded the beta file OPPLUS-EN.EXE

All I get from the application is "The installation of this package failed"

??

I had similar problems with install errors and searched in vain. Finally,
here's what I did:

- uninstalled ALL versions of Office, office updates, etc.
- ran a registry cleaner (I used RegSupreme and ran a deep scan), and
deleted al the crap.
- used the MS INstaller Cleanup Utility to verify no Office stuff was in
there (if there were I would have deleted them).

And it stil did not work. But I found an entry in the setup.log that gave me
a few clues. When I ran some ot the stuff I foud there, the following popped
up and COMPLETELY solved the problem. Here is is (my apologies to the
original poster as I don;t know who you are, I didn't copy your name but I
owe you great debt of thanks...):

Start…Run…Regedit
Navigate to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Delivery\SourceEngine\Downloads
delete the following keys:

{30120000-0011-0000-0000-0000000FF1CE}-C
{30120000-0015-0409-0000-0000000FF1CE}-C
{30120000-0016-0409-0000-0000000FF1CE}-C
{30120000-0018-0409-0000-0000000FF1CE}-C
{30120000-0019-0409-0000-0000000FF1CE}-C
{30120000-001A-0409-0000-0000000FF1CE}-C
{30120000-001B-0409-0000-0000000FF1CE}-C
{30120000-0044-0409-0000-0000000FF1CE}-C
{30120000-006E-0409-0000-0000000FF1CE}-C

Each of the GUIDs above correspond to a different office 2007 app, and
office 2007 itself.

Here is why you could not reinstall: The error was being caused by the LIS
(local installation source) not being where the registry said it should be.
The actual error (HResult: 0x80070002) means that the installer could not
find the files. If you delete the references to them in the registry then
the installer will not look for cached copies in the LIS during installation
and you will be able to push through with no problems.

Seems like the installer will glitch from time to time and leave these
entries behind. When the files from MSOcache are removed by the installer
and you try to reinstall, the installer is trying to load the cached files it
thinks exists. Because they do not exist, the installer throws an exception.

“Catalyst execution finished: 06/01/2006 19:49:58. Return code: 0.
Exception caught: HResultOnly.â€

And you get the friendly “An error occurred during the installation and
Microsoft Office Professional Plus 2007 (Beta) setup was unable to complete.â€
Error message.
 
P

Podunk NY

JayKay said:
I downloaded the beta file OPPLUS-EN.EXE

All I get from the application is "The installation of this package failed"

??

I had similar problems with install errors and searched in vain. Finally,
here's what I did:

- uninstalled ALL versions of Office, office updates, etc.
- ran a registry cleaner (I used RegSupreme and ran a deep scan), and
deleted al the crap.
- used the MS INstaller Cleanup Utility to verify no Office stuff was in
there (if there were I would have deleted them).

And it stil did not work. But I found an entry in the setup.log that gave me
a few clues. When I ran some ot the stuff I foud there, the following popped
up and COMPLETELY solved the problem. Here is is (my apologies to the
original poster as I don;t know who you are, I didn't copy your name but I
owe you great debt of thanks...):

Start…Run…Regedit
Navigate to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Delivery\SourceEngine\Downloads
delete the following keys:

{30120000-0011-0000-0000-0000000FF1CE}-C
{30120000-0015-0409-0000-0000000FF1CE}-C
{30120000-0016-0409-0000-0000000FF1CE}-C
{30120000-0018-0409-0000-0000000FF1CE}-C
{30120000-0019-0409-0000-0000000FF1CE}-C
{30120000-001A-0409-0000-0000000FF1CE}-C
{30120000-001B-0409-0000-0000000FF1CE}-C
{30120000-0044-0409-0000-0000000FF1CE}-C
{30120000-006E-0409-0000-0000000FF1CE}-C

Each of the GUIDs above correspond to a different office 2007 app, and
office 2007 itself.

Here is why you could not reinstall: The error was being caused by the LIS
(local installation source) not being where the registry said it should be.
The actual error (HResult: 0x80070002) means that the installer could not
find the files. If you delete the references to them in the registry then
the installer will not look for cached copies in the LIS during installation
and you will be able to push through with no problems.

Seems like the installer will glitch from time to time and leave these
entries behind. When the files from MSOcache are removed by the installer
and you try to reinstall, the installer is trying to load the cached files it
thinks exists. Because they do not exist, the installer throws an exception.

“Catalyst execution finished: 06/01/2006 19:49:58. Return code: 0.
Exception caught: HResultOnly.â€

And you get the friendly “An error occurred during the installation and
Microsoft Office Professional Plus 2007 (Beta) setup was unable to complete.â€
Error message.
 
P

Podunk NY

JayKay said:
I downloaded the beta file OPPLUS-EN.EXE

All I get from the application is "The installation of this package failed"

??

I had similar problems with install errors and searched in vain. Finally,
here's what I did:

- uninstalled ALL versions of Office, office updates, etc.
- ran a registry cleaner (I used RegSupreme and ran a deep scan), and
deleted al the crap.
- used the MS INstaller Cleanup Utility to verify no Office stuff was in
there (if there were I would have deleted them).

And it stil did not work. But I found an entry in the setup.log that gave me
a few clues. When I ran some ot the stuff I foud there, the following popped
up and COMPLETELY solved the problem. Here is is (my apologies to the
original poster as I don;t know who you are, I didn't copy your name but I
owe you great debt of thanks...):

Start…Run…Regedit
Navigate to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Delivery\SourceEngine\Downloads
delete the following keys:

{30120000-0011-0000-0000-0000000FF1CE}-C
{30120000-0015-0409-0000-0000000FF1CE}-C
{30120000-0016-0409-0000-0000000FF1CE}-C
{30120000-0018-0409-0000-0000000FF1CE}-C
{30120000-0019-0409-0000-0000000FF1CE}-C
{30120000-001A-0409-0000-0000000FF1CE}-C
{30120000-001B-0409-0000-0000000FF1CE}-C
{30120000-0044-0409-0000-0000000FF1CE}-C
{30120000-006E-0409-0000-0000000FF1CE}-C

Each of the GUIDs above correspond to a different office 2007 app, and
office 2007 itself.

Here is why you could not reinstall: The error was being caused by the LIS
(local installation source) not being where the registry said it should be.
The actual error (HResult: 0x80070002) means that the installer could not
find the files. If you delete the references to them in the registry then
the installer will not look for cached copies in the LIS during installation
and you will be able to push through with no problems.

Seems like the installer will glitch from time to time and leave these
entries behind. When the files from MSOcache are removed by the installer
and you try to reinstall, the installer is trying to load the cached files it
thinks exists. Because they do not exist, the installer throws an exception.

“Catalyst execution finished: 06/01/2006 19:49:58. Return code: 0.
Exception caught: HResultOnly.â€

And you get the friendly “An error occurred during the installation and
Microsoft Office Professional Plus 2007 (Beta) setup was unable to complete.â€
Error message.
 
P

Podunk NY

JayKay said:
I downloaded the beta file OPPLUS-EN.EXE

All I get from the application is "The installation of this package failed"

??

I had similar problems with install errors and searched in vain. Finally,
here's what I did:

- uninstalled ALL versions of Office, office updates, etc.
- ran a registry cleaner (I used RegSupreme and ran a deep scan), and
deleted al the crap.
- used the MS INstaller Cleanup Utility to verify no Office stuff was in
there (if there were I would have deleted them).

And it stil did not work. But I found an entry in the setup.log that gave me
a few clues. When I ran some ot the stuff I foud there, the following popped
up and COMPLETELY solved the problem. Here is is (my apologies to the
original poster as I don;t know who you are, I didn't copy your name but I
owe you great debt of thanks...):

Start…Run…Regedit
Navigate to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Delivery\SourceEngine\Downloads
delete the following keys:

{30120000-0011-0000-0000-0000000FF1CE}-C
{30120000-0015-0409-0000-0000000FF1CE}-C
{30120000-0016-0409-0000-0000000FF1CE}-C
{30120000-0018-0409-0000-0000000FF1CE}-C
{30120000-0019-0409-0000-0000000FF1CE}-C
{30120000-001A-0409-0000-0000000FF1CE}-C
{30120000-001B-0409-0000-0000000FF1CE}-C
{30120000-0044-0409-0000-0000000FF1CE}-C
{30120000-006E-0409-0000-0000000FF1CE}-C

Each of the GUIDs above correspond to a different office 2007 app, and
office 2007 itself.

Here is why you could not reinstall: The error was being caused by the LIS
(local installation source) not being where the registry said it should be.
The actual error (HResult: 0x80070002) means that the installer could not
find the files. If you delete the references to them in the registry then
the installer will not look for cached copies in the LIS during installation
and you will be able to push through with no problems.

Seems like the installer will glitch from time to time and leave these
entries behind. When the files from MSOcache are removed by the installer
and you try to reinstall, the installer is trying to load the cached files it
thinks exists. Because they do not exist, the installer throws an exception.

“Catalyst execution finished: 06/01/2006 19:49:58. Return code: 0.
Exception caught: HResultOnly.â€

And you get the friendly “An error occurred during the installation and
Microsoft Office Professional Plus 2007 (Beta) setup was unable to complete.â€
Error message.
 
P

Podunk NY

JayKay said:
I downloaded the beta file OPPLUS-EN.EXE

All I get from the application is "The installation of this package failed"

??

I had similar problems with install errors and searched in vain. Finally,
here's what I did:

- uninstalled ALL versions of Office, office updates, etc.
- ran a registry cleaner (I used RegSupreme and ran a deep scan), and
deleted al the crap.
- used the MS INstaller Cleanup Utility to verify no Office stuff was in
there (if there were I would have deleted them).

And it stil did not work. But I found an entry in the setup.log that gave me
a few clues. When I ran some ot the stuff I foud there, the following popped
up and COMPLETELY solved the problem. Here is is (my apologies to the
original poster as I don;t know who you are, I didn't copy your name but I
owe you great debt of thanks...):

Start…Run…Regedit
Navigate to
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Delivery\SourceEngine\Downloads
delete the following keys:

{30120000-0011-0000-0000-0000000FF1CE}-C
{30120000-0015-0409-0000-0000000FF1CE}-C
{30120000-0016-0409-0000-0000000FF1CE}-C
{30120000-0018-0409-0000-0000000FF1CE}-C
{30120000-0019-0409-0000-0000000FF1CE}-C
{30120000-001A-0409-0000-0000000FF1CE}-C
{30120000-001B-0409-0000-0000000FF1CE}-C
{30120000-0044-0409-0000-0000000FF1CE}-C
{30120000-006E-0409-0000-0000000FF1CE}-C

Each of the GUIDs above correspond to a different office 2007 app, and
office 2007 itself.

Here is why you could not reinstall: The error was being caused by the LIS
(local installation source) not being where the registry said it should be.
The actual error (HResult: 0x80070002) means that the installer could not
find the files. If you delete the references to them in the registry then
the installer will not look for cached copies in the LIS during installation
and you will be able to push through with no problems.

Seems like the installer will glitch from time to time and leave these
entries behind. When the files from MSOcache are removed by the installer
and you try to reinstall, the installer is trying to load the cached files it
thinks exists. Because they do not exist, the installer throws an exception.

“Catalyst execution finished: 06/01/2006 19:49:58. Return code: 0.
Exception caught: HResultOnly.â€

And you get the friendly “An error occurred during the installation and
Microsoft Office Professional Plus 2007 (Beta) setup was unable to complete.â€
Error message.
 
D

David H.

JoAnne is "just" and MVP Microsoft "publisher"
which means.... she knows how to turn on a computer,
go to the internet, and type words, phrases, sentences
and paragrapghs. Perhaps maybe an interesting article,
but calls the "Geek Squad" for everything else.

Good Day
 
D

David H.

JoAnne is "just" and MVP Microsoft "publisher"
which means.... she knows how to turn on a computer,
go to the internet, and type words, phrases, sentences
and paragrapghs. Perhaps maybe an interesting article,
but calls the "Geek Squad" for everything else.

Good Day
 
D

David H.

JoAnne is "just" and MVP Microsoft "publisher"
which means.... she knows how to turn on a computer,
go to the internet, and type words, phrases, sentences
and paragrapghs. Perhaps maybe an interesting article,
but calls the "Geek Squad" for everything else.

Good Day
 
D

David H.

JoAnne is "just" and MVP Microsoft "publisher"
which means.... she knows how to turn on a computer,
go to the internet, and type words, phrases, sentences
and paragrapghs. Perhaps maybe an interesting article,
but calls the "Geek Squad" for everything else.

Good Day
 
D

David H.

JoAnne is "just" and MVP Microsoft "publisher"
which means.... she knows how to turn on a computer,
go to the internet, and type words, phrases, sentences
and paragrapghs. Perhaps maybe an interesting article,
but calls the "Geek Squad" for everything else.

Good Day
 
J

JoAnn Paules [MVP]

I also know how to spell properly, use fairly decent English, and don't
respond to posts that are three months old. Perhaps I could teach you a
thing or two....or perhaps not. It's impossible to teach those who will not
learn.
 
J

JoAnn Paules [MVP]

I also know how to spell properly, use fairly decent English, and don't
respond to posts that are three months old. Perhaps I could teach you a
thing or two....or perhaps not. It's impossible to teach those who will not
learn.
 
J

JoAnn Paules [MVP]

I also know how to spell properly, use fairly decent English, and don't
respond to posts that are three months old. Perhaps I could teach you a
thing or two....or perhaps not. It's impossible to teach those who will not
learn.
 
J

JoAnn Paules [MVP]

I also know how to spell properly, use fairly decent English, and don't
respond to posts that are three months old. Perhaps I could teach you a
thing or two....or perhaps not. It's impossible to teach those who will not
learn.
 

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