Office 2007 & Microsoft Office Diagnostic

G

Guest

Hi,

I got the Microsoft Office Diagnostic run and it told me that 2 versions of
Outlook were on my laptop.
I can't understand that, because I did uninstall Office 2003, all the files
related to Office 2003 and the Keys registry .
It is strange. Moreover, When I check The Add/Remove Panel, there is only
one Office 2007 installed, no Office 2003 listed and no Outlook 2003.
Moreover, in the historic panel of installed updates, I can see Sp3 for
Office 2003, though I completely did uninstall Office 2003, but in the
installed Updates Panels, the Sp3 update is not shown!!!

How to fix that?
Thanks for replying.
Ben
 
B

Brian Tillman

I got the Microsoft Office Diagnostic run and it told me that 2
versions of Outlook were on my laptop.
I can't understand that, because I did uninstall Office 2003, all the
files related to Office 2003 and the Keys registry .
It is strange. Moreover, When I check The Add/Remove Panel, there is
only one Office 2007 installed, no Office 2003 listed and no Outlook
2003. Moreover, in the historic panel of installed updates, I can see
Sp3 for Office 2003, though I completely did uninstall Office 2003,
but in the installed Updates Panels, the Sp3 update is not shown!!!

How to fix that?

Maybe the Windows Installer Cleanup Utility would help:
http://support.microsoft.com/kb/290301/en-us
 
G

Guest

Hi Brian,

Thanks for replying.
I got the Windows Installer Clean Up tool run, but neither Office 2003,
neither Outlook 2003 are shown in the list of installed programs.
How can I fix that?
Thanks for replying.
Ben
 
B

Brian Tillman

Thanks for replying.
I got the Windows Installer Clean Up tool run, but neither Office
2003, neither Outlook 2003 are shown in the list of installed
programs.
How can I fix that?

I'm out of ideas.
 

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