Office 2007 SP1 not recognized by Windows Update

[Bob]

Hi,

I installed Office 2007 SP1 via WSUS. Word "Help" indicates it is installed
as does Visa "Programs and Features". But Windows Update says that it is
not. So in an attempt to resolve this, I allowed Windows Update to install
it again. Upon the next reboot and restart of Windows Update, it once again
is offering to install SP1.

How do I resolve this?

P.S. I also trying to bring down Vista SP1 beta. I've successfully
installed the three prereq patches, but Vista SP1 does not appear as an
option in Windows Update. Maybe these are related?

 

[Emily Lin]

Hi Bob,

It is a Windows Update related issue, you may post it to the update newsgroup (microsoft.public.windowsupdate).

Personal suggestions:
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Check the following steps to see if it is helpful.

#1 Reset the update history and restart the auto update service
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1. Stop the Automatic Updates service. To do this, follow these steps:
a. Click "Start", type "services.msc" (without the quotation marks), and then press ENTER.
b. Right-click the "Automatic Updates" service.
c. Click "Stop". The service will take a moment to stop.

2. Rename C:\WINDOWS\SoftwareDistribution\DataStore to C:\WINDOWS\SoftwareDistribution\DataStore_old

3. Start the Automatic Updates service. To do this, follow these steps:
a. Click "Start", click "Run", type "services.msc" (without the quotation marks), and then click "OK".
b. Right-click the "Automatic Updates" service, and then click "Start".

#2 Repair Office 2007

#3 Refer to the steps in the following KB article to hide the Office 2007 SP1 update notification

http://support.microsoft.com/default.aspx?scid=kb;EN-US;902992
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Regards,

Emily Lin

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
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[Bob]

Thanks Emily,

It seems the third attempt at installing SP1 was the charm. I did a fresh
boot, installed SP1, immediately rebooted, and it seemed to take this last
time. Also, Vista SP1 RC is installed now, so maybe that helped too.

 

[Emily Lin]

Hi Bob,

Nice to hear that the update works fine now.

If you have any other questions or concerns, please do not hesitate to contact me. It is always my pleasure to be of assistance.

Have a nice day!

Emily Lin,
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security
======================================================
When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from this issue.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.


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