Office 2007 Trail, won't run

R

Robert S

Hi, needed to use excel, only option, download the trial version Office 2007,
all went ok, installed fine, or so I thought. tried to open Word and nothing
happened, same when I tried Excel. I did use the product key supplied,
exactly.
Office 2007 is there in the programs where it should be, but it will not
work, no idea why, no other versions on the pc either.

what a waist of time that idea was :(

cya
Rob
 
G

Gordon

Robert S said:
Hi, needed to use excel, only option, download the trial version Office
2007,
all went ok, installed fine, or so I thought. tried to open Word and
nothing
happened, same when I tried Excel. I did use the product key supplied,
exactly.
Office 2007 is there in the programs where it should be, but it will not
work, no idea why, no other versions on the pc either.

what a waist of time that idea was :(
Click to expand...

But did you ACTIVATE it?
 
G

Gordon

Activation /should/ have been automatic on entering the product key. Am I
right in thinking that when you click on (say) Word, nothing happens AT ALL?
 
R

Robert S

Gordon said:
Activation /should/ have been automatic on entering the product key. Am I
right in thinking that when you click on (say) Word, nothing happens AT ALL?

Hi, exactly that mate, nothing works, after entering the product key, there was no option to activate, never saw any message about that at anytime.
Click to expand...
Deleted the whole thing, downloaded again, same problem, programs there in
my menue, but clicking on them gives you absolutely nothing, a little tremble
and flicker on the cursor then nothing.
totally puzzled.
 
G

Gordon

Robert S said:
Deleted the whole thing, downloaded again, same problem, programs there in
my menue, but clicking on them gives you absolutely nothing, a little
tremble
and flicker on the cursor then nothing.
totally puzzled.
Click to expand...

What OS and what level of Service Pack are you running?
 
R

Robert S

Robert S said:
XP Home and Service Pack 2
Click to expand...
"when the install is complete, check to verify that the software is
activated, to check this, do one of the following in these MS Office system
programs :
- Access, Excel, Powerpoint, or Word
1, Click the microsoft office icon , and then click the program name options.
2, Click resourses and then click Activate.

Now when we get to this part above all has gone ok, BUT there IS NO Icon to
click on anywhere !!! all that is on the pc is the install that I saved
when downloading, then the programs in the Start Menue, nothing else
anywhere, click on anything OFFICE 2007 in the start menue and you get
absolutely nothing.

Had several emails off ms sales dept with instructions, now they pass me on
to product support where IT costs money to get support, they say they can't
help anymore :(
 
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