Office 2007 Trial Expired Activation of New Key - How?

I

Ian Robert

Hi,

If the "customer" has Office 2007 pre-installed on their machine and has
used the Trial. They have now purchased an Office 2007 key but can't find
anywhere to put it in. (all the links and reminders tell them to purchase
the software, but the IT dept have already purchased a suitable key).

They can't seem to locate the icon required as per
http://office.microsoft.com/en-us/products/HA101758981033.aspx#1

Is there a command line they can enter which will bring up the option to
enter the new office software key?

This "customer" is a remote user so I can't see their screen/machine.

Any suggestions appreciated.

Ian
 
B

boblarson

They should uninstall the Trial and reinstall to enter the new key.
--
Bob Larson
Access World Forums Super Moderator
Utter Access VIP
Tutorials at http://www.btabdevelopment.com
__________________________________
If my post was helpful to you, please rate the post.
 
I

Ian Robert

Bob,

Thanks for your reply, surely that can not be the preferred solution for a
computer which came pre-installed with Office 2007. The user doesn't (by
default) have the office media.

Regards

Ian
 
B

boblarson

Yes, if you have a trial version and not a regular install then you will need
to uninstall the trial version before you can install the full version. If
they do not have the media they can download the installation from the MS
website.

There is no other way to substitute the key, at least that I know of, and
that would be something good as an enhancement MS could make for the future.
--
Bob Larson
Access World Forums Super Moderator
Utter Access VIP
Tutorials at http://www.btabdevelopment.com
__________________________________
If my post was helpful to you, please rate the post.
 
E

Emily Lin

Hi Ian,

Follow the steps below to see if it works.

1. Open the trial version of Word 2007.
2. Click the Microsoft Office button.
3. Click Word Options.
4. In the Navigation Pane, click Resources, and then click Activate Microsoft Office.
5. In the Activation Wizard, use one of the following methods:
If you have purchased a product key from a retailer, click Enter Product Key, and then follow the instructions in the wizard.
6. Enter the 25-character full-product key, and then click Continue.
7. Click I accept the terms in the License Agreement, and then click Next to install the software.

If it doesn't work, ask the user to get the Office 2007 installation CD. And then uninstall the trial version of Office 2007. Reinstall the
Office 2007 and activate it.

To obtain replacement CDs, please contact the Microsoft Supplemental and Replacement Parts Department at (800) 360-7561. Please
note that proof of purchase from a retailer is required when ordering a replacement part. If your software was distributed with or
preinstalled on your computer at the time of purchase, you need to contact your personal-computer manufacturer for replacements.

326246 How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=kb;[ln];326246

Which Edition of Office 2007 Trial is the user using?

Note: The following Office 2007 Trial edition products may be eligible for conversion to full retail perpetual license versions:
o Microsoft Office Professional 2007 Trial
o Microsoft Office Small Business 2007 Trial
o Microsoft Office Standard 2007 Trial
o Microsoft Office Home and Student 2007 Trial
If anything is unclear or if you have any other concerns, please don't hesitate to contact me.

Regards,

Emily Lin

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
====================================================
When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
 
E

Emily Lin

Hi Ian,

How's everything going?

I'm wondering if the suggestion has helped or if you have any further questions. Please feel free to respond to the newsgroups if you
need any additional help.

Sincerely,

Emily Lin,
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

==================================================
When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from this issue.
======================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
======================================================


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Date: Mon, 10 Dec 2007 05:42:33 GMT
Subject: RE: Office 2007 Trial Expired Activation of New Key - How?
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Hi Ian,

Follow the steps below to see if it works.

1. Open the trial version of Word 2007.
2. Click the Microsoft Office button.
3. Click Word Options.
4. In the Navigation Pane, click Resources, and then click Activate Microsoft Office.
5. In the Activation Wizard, use one of the following methods:
If you have purchased a product key from a retailer, click Enter Product Key, and then follow the instructions in the wizard.
6. Enter the 25-character full-product key, and then click Continue.
7. Click I accept the terms in the License Agreement, and then click Next to install the software.

If it doesn't work, ask the user to get the Office 2007 installation CD. And then uninstall the trial version of Office 2007. Reinstall the
Office 2007 and activate it.

To obtain replacement CDs, please contact the Microsoft Supplemental and Replacement Parts Department at (800) 360-7561. Please
note that proof of purchase from a retailer is required when ordering a replacement part. If your software was distributed with or
preinstalled on your computer at the time of purchase, you need to contact your personal-computer manufacturer for replacements.

326246 How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=kb;[ln];326246

Which Edition of Office 2007 Trial is the user using?

Note: The following Office 2007 Trial edition products may be eligible for conversion to full retail perpetual license versions:
o Microsoft Office Professional 2007 Trial
o Microsoft Office Small Business 2007 Trial
o Microsoft Office Standard 2007 Trial
o Microsoft Office Home and Student 2007 Trial
If anything is unclear or if you have any other concerns, please don't hesitate to contact me.

Regards,

Emily Lin

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
====================================================
When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue.
====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
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Subject: Office 2007 Trial Expired Activation of New Key - How?
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Hi,

If the "customer" has Office 2007 pre-installed on their machine and has
used the Trial. They have now purchased an Office 2007 key but can't find
anywhere to put it in. (all the links and reminders tell them to purchase
the software, but the IT dept have already purchased a suitable key).

They can't seem to locate the icon required as per
http://office.microsoft.com/en-us/products/HA101758981033.aspx#1

Is there a command line they can enter which will bring up the option to
enter the new office software key?

This "customer" is a remote user so I can't see their screen/machine.

Any suggestions appreciated.

Ian
 

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