Office 2K under Windows 2K

B

BJM

I have a series of 2K clients on a 2000 domain that I have
installed O2K Pro on. I have tried "Run All From My
Computer" installations from a network server location, a
CD-ROM installation, as well as an installation from a C:
drive folder containing a copy of the installation CD
files.

Each time the results are that whenever a user logs on to
the machine under a network account and then launches an
Office app, they are asked to install additional
componants before the app launches. Sometimes cancelling
the installation request will bring up the app, sometimes
not. And since sometimes the installation path is not
available for an end user, the installation attempt fails.

On occasion, (especially with Access) the additional
componant installation is looking for files from Disk 2!
It fails (even when the original set up files are on the
local C: drive) and the application does not launch.

Is there a group policy or some permission setting I can
tweak (preferably on the server since I have about 30
clients involved) that can stop this from happening?

Thanks,
BJM
 
I

Ian Baird [MS]

Hi BJM,

To assist in finding out what Office is trying to install each time, could
I ask that you enable Windows Installer Logging as discussed in the article
below. Enable the VOICEWARMUP registry key.

230861 OFF2000: How to Customize Office Setup Logging Options
http://support.microsoft.com/?id=230861

Also the error you are seeing in the Application Event Log. Could you copy
into this thread?

Regards,

Ian Baird
Microsoft PSS

This posting is provided 'AS IS' with no warranties and confers no rights.
 
I

Ian Baird [MS]

Hi BJM,

To assist in finding out what Office is trying to install each time, could
I ask that you enable Windows Installer Logging as discussed in the article
below. Enable the VOICEWARMUP registry key.

230861 OFF2000: How to Customize Office Setup Logging Options
http://support.microsoft.com/?id=230861

Also the error you are seeing in the Application Event Log. Could you copy
into this thread?

Regards,

Ian Baird
Microsoft PSS

This posting is provided 'AS IS' with no warranties and confers no rights.
 
I

Ian Baird [MS]

Hi BJM,

To assist in finding out what Office is trying to install each time, could
I ask that you enable Windows Installer Logging as discussed in the article
below. Enable the VOICEWARMUP registry key.

230861 OFF2000: How to Customize Office Setup Logging Options
http://support.microsoft.com/?id=230861

Also the error you are seeing in the Application Event Log. Could you copy
into this thread?

Regards,

Ian Baird
Microsoft PSS

This posting is provided 'AS IS' with no warranties and confers no rights.
 
I

Ian Baird [MS]

Hi BJM,

To assist in finding out what Office is trying to install each time, could
I ask that you enable Windows Installer Logging as discussed in the article
below. Enable the VOICEWARMUP registry key.

230861 OFF2000: How to Customize Office Setup Logging Options
http://support.microsoft.com/?id=230861

Also the error you are seeing in the Application Event Log. Could you copy
into this thread?

Regards,

Ian Baird
Microsoft PSS

This posting is provided 'AS IS' with no warranties and confers no rights.
 

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