Hi Carrie,
It could be an issue with your network/router, but for Office Accounting you may want to use the link below to also post in the
their discussion group.
============
When I attempt to restore brom backup, I get tcp provider error 0 unknown host.
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Carrie>>
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Please let us know if this has helped you,
Bob Buckland ?

MS Office Products MVP
LINKS
A. U.S. Editions of MS Office Accounting
-news/discussion group via newsreader software
news://msnews.microsoft.com/microsoft.public.sba.general
or
-news/discussion group via web browser:
http://microsoft.com/communities/newsgroups/en-us/?dg=microsoft.public.sba.general
B. U.K. Editions of MS Office Accounting
-news/discussion group via newsreader software
news://msnews.microsoft.com/microsoft.public.uk.moa
or
-news/discussion group via web browser:
http://microsoft.com/communities/newsgroups/en-us/?dg=microsoft.public.uk.moa
C. MS Office product 'Community' discussions via Web Browser
http://microsoft.com/office/community/en-us/default.mspx
or
Microsoft hosted newsgroups via newsreader
news://msnews.microsoft.com