Office files not opening from explorer or Outlook

K

KristiB

I have a problem occasionally where I cannot open files either from Windows
Explorer or from an Outlook e-mail. I notice the problem most with Excel
files, since I use them 95% of the time. This does not happen all the time -
most of the time my files open just fine through explorer or outlook.

Here is what happens:
While I already have a file in Excel open, I can open Windows Explorer, and
double click on the file. My Excel window will appear, with the existing
file, but the file that I double clicked on will not open. I have checked to
make sure it's not hidden, and it does not appear in my open Windows listing
in Excel.

Along the same lines, I can open an e-mail that has an Excel attachment.
When I double click on the attachment, and answer the dialog box about
opening vs. saving, I get the same problem. It "looks" like it's going to
open (because it passes control over to my Excel application), but the file
never opens.

Closing Excel solves the problem, but I need to know why it's happening in
the first place. I have double checked to make sure my .xls extensions are
associated with Excel.

Any thoughts or suggestions are appreciated!

Thanks!
 
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