Office Groove 2007 login failed. How to get new password or reset

G

Gwen

I just created my new Groove Account with login name and password. Later I
try to login with password, it failed to login in and message error was "
Incorrect password".

My question is how to reset and get a new password?
 
M

Markry@microsoft

Gwen

In the dialogue box that tells you that the password is incorrect their
should be a hyperlink to request a password reset - can you see that? (in
blue)
 
G

Gwen

In blue fonts "Forgot your password" is password hint. If you click this, the
alternate password prompted me also "Incorrect password". There is no
password reset provided.

I have created a second login name and password without any problem. So how
to delete the previous login name?
 
M

Markry@microsoft

If you are using the Public Relay service it should automatically remove your
prevous account after 90 days of no activity on that account
 
G

Gwen

Thank you. I just have to wait 90days and you are sure that there is no other
way.
I hope microsoft Groove had not fixed the problem for us to remove
immediately by ourselves.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top