Office Installation

R

RayZ

While installing the Office 2003 I recieved a message saying something to the
effect that Office had save old files as a backup and did I wish to erase
them. I selected "no" and went ahead to complete installation. When I tried
to use the new software I had a problem--Outlook treated me like a new user.
It did not display my old emails, folders, or automatically show the
connection options. I assumed that I had screwed something up and uninstalled
in hopes of reverting to my 2000 version. I can not find the files that
Office backed up nor do I know how to bring them back to life if I find them.
Can someone please advise?
 
D

DL

Try a search, to include hidden files, for *.pst.
By default the pst is located in the Documents & Settings grouping
 
R

RayZ

Ok, once I have found the files, what do I do? Select one of the files to
reload Office 2000, reload Office 2000 from disk and have it use the existing
files, reload Office 2003 from disk and have it use the existing files or
..... ?
 
D

DL

If you found the pst, install Office 2003
You will have to recreate the email accounts.
In OL2003 File/Open data file and browse to the location of the pst (if
installation doesnt prompt)
Assuming that is the data file required, the file will be in the earlier
version format.
Presumably you will wish to make use of the OL2003 format file, that being
the case within OL create a new pst. Then copy data from old to new, do not
use import/export options.
Once satisfied all ok close the old data file, and check mail delivery is to
this new file.
 
R

RayZ

DL, Thanks for that. It worked up until I got to the "copy the info" part. I
cannot open the old pst file and can find no way to move the data. I
regularly get a Windows Installer message telling me that it can not find the
installation package {0DC0F122-1B1C-11D4-AED6-00C04F022C53}. I don't know if
that is having and effect on what I am trying to do, but I suspect it might.
 
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