Office installation

[JC]

Can't install my Office 2000 upgrade on my new lap top. It can't find
previous software and I can't install my original Word program, no 3.5"
drive. Any way around this?

JC

 

[Susan Ramlet]

Hi, JC,

The original Word program wouldn't be a qualifying package for upgrade to
Office 2000. Works or Office 95 / 97 might be.

You will need to provide evidence of a qualifying product. Here is a list:

OFF2000: Products That Qualify for the Microsoft Office Upgrade:
http://support.microsoft.com/default.aspx?scid=kb;en-us;210437

 

[Susan Ramlet]

Hi, JC,

The original Word program wouldn't be a qualifying package for upgrade to
Office 2000. Works or Office 95 / 97 might be.

You will need to provide evidence of a qualifying product. Here is a list:

OFF2000: Products That Qualify for the Microsoft Office Upgrade:
http://support.microsoft.com/default.aspx?scid=kb;en-us;210437

 

[Susan Ramlet]

Hi, JC,

The original Word program wouldn't be a qualifying package for upgrade to
Office 2000. Works or Office 95 / 97 might be.

You will need to provide evidence of a qualifying product. Here is a list:

OFF2000: Products That Qualify for the Microsoft Office Upgrade:
http://support.microsoft.com/default.aspx?scid=kb;en-us;210437

 

[Susan Ramlet]

Hi, JC,

The original Word program wouldn't be a qualifying package for upgrade to
Office 2000. Works or Office 95 / 97 might be.

You will need to provide evidence of a qualifying product. Here is a list:

OFF2000: Products That Qualify for the Microsoft Office Upgrade:
http://support.microsoft.com/default.aspx?scid=kb;en-us;210437

 

[Susan Ramlet]

Hi, JC,

The original Word program wouldn't be a qualifying package for upgrade to
Office 2000. Works or Office 95 / 97 might be.

You will need to provide evidence of a qualifying product. Here is a list:

OFF2000: Products That Qualify for the Microsoft Office Upgrade:
http://support.microsoft.com/default.aspx?scid=kb;en-us;210437

 

[Susan Ramlet]

Hi, JC,

The original Word program wouldn't be a qualifying package for upgrade to
Office 2000. Works or Office 95 / 97 might be.

You will need to provide evidence of a qualifying product. Here is a list:

OFF2000: Products That Qualify for the Microsoft Office Upgrade:
http://support.microsoft.com/default.aspx?scid=kb;en-us;210437

 

[Susan Ramlet]

Hi, JC,

The original Word program wouldn't be a qualifying package for upgrade to
Office 2000. Works or Office 95 / 97 might be.

You will need to provide evidence of a qualifying product. Here is a list:

OFF2000: Products That Qualify for the Microsoft Office Upgrade:
http://support.microsoft.com/default.aspx?scid=kb;en-us;210437

 

[Susan Ramlet]

Hi, JC,

The original Word program wouldn't be a qualifying package for upgrade to
Office 2000. Works or Office 95 / 97 might be.

You will need to provide evidence of a qualifying product. Here is a list:

OFF2000: Products That Qualify for the Microsoft Office Upgrade:
http://support.microsoft.com/default.aspx?scid=kb;en-us;210437

 

[Susan Ramlet]

Hi, JC,

The original Word program wouldn't be a qualifying package for upgrade to
Office 2000. Works or Office 95 / 97 might be.

You will need to provide evidence of a qualifying product. Here is a list:

OFF2000: Products That Qualify for the Microsoft Office Upgrade:
http://support.microsoft.com/default.aspx?scid=kb;en-us;210437

 

[JC]

Hi Susan:

My old laptop died and so I got a new one. Originally (on my old computer) I
used Office 97 which was fine because it qualified by virture of the
Microsoft Word program origanlly on the computer when I bought it. I then
upgraded to Office 2000 pro. Original Word program died with the computer,
Office 97 disks lost in move to new house a year ago but I suspect it would
not install because of the missing original Word program. So here I sit with
no way to put Office 2000 Pro upgrade on my new computer. Both versions of
Office (97 and 2000) were registered with Microsoft when I installed them on
my old computer.

JC

 

[JC]

Hi Susan:

My old laptop died and so I got a new one. Originally (on my old computer) I
used Office 97 which was fine because it qualified by virture of the
Microsoft Word program origanlly on the computer when I bought it. I then
upgraded to Office 2000 pro. Original Word program died with the computer,
Office 97 disks lost in move to new house a year ago but I suspect it would
not install because of the missing original Word program. So here I sit with
no way to put Office 2000 Pro upgrade on my new computer. Both versions of
Office (97 and 2000) were registered with Microsoft when I installed them on
my old computer.

JC

 

[JC]

Hi Susan:

My old laptop died and so I got a new one. Originally (on my old computer) I
used Office 97 which was fine because it qualified by virture of the
Microsoft Word program origanlly on the computer when I bought it. I then
upgraded to Office 2000 pro. Original Word program died with the computer,
Office 97 disks lost in move to new house a year ago but I suspect it would
not install because of the missing original Word program. So here I sit with
no way to put Office 2000 Pro upgrade on my new computer. Both versions of
Office (97 and 2000) were registered with Microsoft when I installed them on
my old computer.

JC

 

[JC]

Hi Susan:

My old laptop died and so I got a new one. Originally (on my old computer) I
used Office 97 which was fine because it qualified by virture of the
Microsoft Word program origanlly on the computer when I bought it. I then
upgraded to Office 2000 pro. Original Word program died with the computer,
Office 97 disks lost in move to new house a year ago but I suspect it would
not install because of the missing original Word program. So here I sit with
no way to put Office 2000 Pro upgrade on my new computer. Both versions of
Office (97 and 2000) were registered with Microsoft when I installed them on
my old computer.

JC

 

[JC]

Hi Susan:

My old laptop died and so I got a new one. Originally (on my old computer) I
used Office 97 which was fine because it qualified by virture of the
Microsoft Word program origanlly on the computer when I bought it. I then
upgraded to Office 2000 pro. Original Word program died with the computer,
Office 97 disks lost in move to new house a year ago but I suspect it would
not install because of the missing original Word program. So here I sit with
no way to put Office 2000 Pro upgrade on my new computer. Both versions of
Office (97 and 2000) were registered with Microsoft when I installed them on
my old computer.

JC

 

[JC]

Hi Susan:

My old laptop died and so I got a new one. Originally (on my old computer) I
used Office 97 which was fine because it qualified by virture of the
Microsoft Word program origanlly on the computer when I bought it. I then
upgraded to Office 2000 pro. Original Word program died with the computer,
Office 97 disks lost in move to new house a year ago but I suspect it would
not install because of the missing original Word program. So here I sit with
no way to put Office 2000 Pro upgrade on my new computer. Both versions of
Office (97 and 2000) were registered with Microsoft when I installed them on
my old computer.

JC

 

[JC]

Hi Susan:

My old laptop died and so I got a new one. Originally (on my old computer) I
used Office 97 which was fine because it qualified by virture of the
Microsoft Word program origanlly on the computer when I bought it. I then
upgraded to Office 2000 pro. Original Word program died with the computer,
Office 97 disks lost in move to new house a year ago but I suspect it would
not install because of the missing original Word program. So here I sit with
no way to put Office 2000 Pro upgrade on my new computer. Both versions of
Office (97 and 2000) were registered with Microsoft when I installed them on
my old computer.

JC

 

[JC]

Hi Susan:

My old laptop died and so I got a new one. Originally (on my old computer) I
used Office 97 which was fine because it qualified by virture of the
Microsoft Word program origanlly on the computer when I bought it. I then
upgraded to Office 2000 pro. Original Word program died with the computer,
Office 97 disks lost in move to new house a year ago but I suspect it would
not install because of the missing original Word program. So here I sit with
no way to put Office 2000 Pro upgrade on my new computer. Both versions of
Office (97 and 2000) were registered with Microsoft when I installed them on
my old computer.

JC

 

[JC]

Hi Susan:

My old laptop died and so I got a new one. Originally (on my old computer) I
used Office 97 which was fine because it qualified by virture of the
Microsoft Word program origanlly on the computer when I bought it. I then
upgraded to Office 2000 pro. Original Word program died with the computer,
Office 97 disks lost in move to new house a year ago but I suspect it would
not install because of the missing original Word program. So here I sit with
no way to put Office 2000 Pro upgrade on my new computer. Both versions of
Office (97 and 2000) were registered with Microsoft when I installed them on
my old computer.

JC

 

[Susan Ramlet]

Hi, JC,

Unfortunately, there is no way around this. You need to provide the
installation software proof of the earlier software on that list. Perhaps
you could find some early software on eBay at a reasonable price. I've
known people to do that. As long as you find a reliable software source,
that might be an option for you.