Office Installer Attempts to modify CD, error 1321, and 1311

[TheMage]

Hi folks,

I recently decided I could use Outlook to maintain my schedule on a
computer that already has most of Office 2000 installed. But when I
tried to Change the installation, I got the most illogical errors.
(It didn't matter if I started from d:\setup.exe or from Control
Panel, Add/Remove Programs..)

First 1321, which told me that it didn't have the rights to modify the
CD (duh) files (this happenned over and over as I clicked ignore with
different files).

Then 1311, that it couldn't find office1.cab, which I have a screen
capture to prove it's where it says it's looking.

1321 only happens if I try to Change the installation, 1311 still
won't let me install even after I uninstalled Office first. Which is
really maddening since now I can't use any Office products.

The only thing that's changed lately is that I've used Windows Update
with alarming frequency because of the recent worm and virus parade.
So I'm really truly up to date. Plus I checked again this morning.

The system is Windows 2000, and it's Office 2000 Pro. I've searched
the support.microsoft.com site, and came up empty. The only message
that relates is:

232143: Various Error Messages When MSI File Creates and Modifies
Files and Registry Keys. This article was previously published under
Q232143.

....which tells me that it *should* act in this way.

I also am aware that I must be an admin when I do this. I tried with
both the admin-enabled account and the actual "administrator" account.
Same thing.

I think it's confused about the "to's and from's." But how to fix it?

A little Google Group search showed that this is a fairly common
problem in various guises, and has plagued several versions of Windows
starting at 98. But I was unable to find a solution.

TheMage

 

[TheMage]

Please help me out with this problem. I've lost the use of Office
2000 because of these errors! I am using the original CDs that came
with the computer a few years ago.

Update: I wandered around Microsoft support until I came accross the
suggestion that I could reinstall the installer. So I went to the
Office CD and reinstalled the .msi for Windows 2000. But I still get
(the same) error 1311, can't find the office1.cab file on the CD.
When I click retry, it just presents the error again (as usual).

As a further note, I forgot to mention that I am always turning off my
McAfee Virus Scanner when I try to install anything.

Please Help!! But if you're going to send me something via email,
please post an announcement here including your subject line... I'm
getting a lot of fake "Microsoft Security Update" messages with
attachments and I've heard they're "going around" so I'm deleting
anything like that without opening it.

TheMage

 

[TheMage]

hello? hello? Anybody home? If you're ignoring my post for some
reason at least tell me what I'm doing wrong. -TheMage

 

[TheMage]

I found a workaround. Copy the CD contents to the C drive, and
install from there. *sigh*