office makes tempfiles

C

c.kerzaan

Oke i got a really iritating problem.

One of your costumers is getting Temp files on his desktop everytime
he changes a excel file.
This tempfile doesn't disapear annymore, And it keeps getting more and
more.
At fist he delete them by hand but you understand thats not a
solution.

So here is what we find out:
This only with Excel and powerpoint. (Not Word)
And only documents that are placed on his desktop do this.
He got windows xp with office 2003.

Now this is some things we have tryed:
Firt reparing office.
Than reinstalling office.
Check out where the temp file is saved (That whas the correct
location)
Whe checked the regestry for foults but again nothing found.
He had some more problems so we Reinstalled XP compleetly.
We put his files back. And again after a view days it starts again!

I i place the same file on my own pc. I got no problem.
*Also xp with office 2003.
Taking a new file and changing this on didn't help also.
The tempfiles did come back.

anny idears? Its sounds hoopless.....
 
G

Gordon

Oke i got a really iritating problem.

One of your costumers is getting Temp files on his desktop everytime
he changes a excel file.
Click to expand...

Office always HAS created a temp file in the same directory as the opened
file........it's nothing new.
the desktop is NOT designed to store data files. o would suggest to your
user that they move these files to a proper data folder....
 
C

c.kerzaan

Office always HAS created a temp file in the same directory as the opened
file........it's nothing new.
the desktop is NOT designed to store data files. o would suggest to your
user that they move these files to a proper data folder....
Click to expand...

i know, But these files are automaticly stored at his desktop.
Normaly a tempfile will disapear if he closed the file.
But they DON't! Excel is putting more and more tempfiles at the
desktop!
Some files also have the same problem in a map in his my documents.
So moving the files doesn't help.
 
B

Bob Buckland ?:-\)

Hi C.,

If you use Start=>run and enter
%temp%
and then
%tmp%
does it take you to the desktop or to another folder for that user profile?

Where are the files being opened from?

What is the file name/extension types for some of these files?

=============
i know, But these files are automaticly stored at his desktop.
Normaly a tempfile will disapear if he closed the file.
But they DON't! Excel is putting more and more tempfiles at the
desktop!
Some files also have the same problem in a map in his my documents.
So moving the files doesn't help.>>
--

Bob Buckland ?:)
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*
 
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