D
david t
Every time I run diagnostics I am forwarded to error page.I have followed all
instructions to rectify this but still can not get support
instructions to rectify this but still can not get support
B
Beth Melton
It would be of tremendous help to know what error you are encountering
(the full text), the application you are using, and what you are doing
prior to the error occuring.
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Office 2007 Preview Site:
http://www.microsoft.com/office/preview/default.mspx
Office 2007 Community Articles/Tutorials:
http://www.microsoft.com/office/preview/community/article_archive.mspx
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
(the full text), the application you are using, and what you are doing
prior to the error occuring.
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Office 2007 Preview Site:
http://www.microsoft.com/office/preview/default.mspx
Office 2007 Community Articles/Tutorials:
http://www.microsoft.com/office/preview/community/article_archive.mspx
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
D
david t
After I run office diagnostics I am told there are solutions which can
improve my experience with office.I am then directed to the office online
beat page but arrive instead at the Microsoft office online beta
aurhorization error page.I have followed all steps indicated,i.e. verifying
internet security settings and adding office online beta to my trusted sites
but still continue to be directed to error page.Is there something else I can
do to gain access to the solutions
improve my experience with office.I am then directed to the office online
beat page but arrive instead at the Microsoft office online beta
aurhorization error page.I have followed all steps indicated,i.e. verifying
internet security settings and adding office online beta to my trusted sites
but still continue to be directed to error page.Is there something else I can
do to gain access to the solutions
B
Beth Melton
I'm still missing why you are running Office diagnostics.
Note that this is still a beta and everything isn't in place yet so
the error page you are seeing could be expected behavior at this
point.
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Office 2007 Preview Site:
http://www.microsoft.com/office/preview/default.mspx
Office 2007 Community Articles/Tutorials:
http://www.microsoft.com/office/preview/community/article_archive.mspx
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
Note that this is still a beta and everything isn't in place yet so
the error page you are seeing could be expected behavior at this
point.
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Office 2007 Preview Site:
http://www.microsoft.com/office/preview/default.mspx
Office 2007 Community Articles/Tutorials:
http://www.microsoft.com/office/preview/community/article_archive.mspx
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
B
Bob Buckland ?:-\)
Hi David,
There can be a couple of reasons for this.
One, as Beth mentioned is that the page that will you would be led to once the product is released hasn't yet been created, but that
one generally just doesn't list any choices, it would be different than an error (you shouldn't end up here) page.
Another is related to the ActiveX control required to use the MS Office Online Beta site. This can come from several reasons
including (a) you're using a browser that doesn't support ActiveX controls or (b) that you have your security settings in your
browser set to block or require you to click through a yellow warning bar to allow an ActiveX control, or (c) the ActiveX control
needed is present but corrupted
If you've checked and corrected (a) and (b) (including also your firewall and privacy software settings) then you may want to try
installing a fresh copy of the ActiveX control from link 4a below if you aren't able to access the page through link 4b, below.
========
After I run office diagnostics I am told there are solutions which can
improve my experience with office.I am then directed to the office online
beat page but arrive instead at the Microsoft office online beta
aurhorization error page.I have followed all steps indicated,i.e. verifying
internet security settings and adding office online beta to my trusted sites
but still continue to be directed to error page.Is there something else I can
do to gain access to the solutions >>
--
I hope this helped you,
Bob Buckland ?
MS Office system products MVP
LINKS to the 2007 Office System
1. Free MS Office 2007 book from MS Press, 213 pages:
http://microsoft.com/learning/office2007/default.mspx#booksfrommspress
2.. Office 2007 Beta 2 Online Test Drive, Downloadable beta,
e-learning courses, doucmentation and movies:
http://microsoft.com/office/preview
3. Send 2007 Office System Beta 2 feedback directly to the MS Office 2007 product team with this feedback tool:
http://sas.office.microsoft.com/
4. Try the 2007 OfficeOnline preview website , without Office2007
a. Install the ActiveX access control
http://office.microsoft.com/search/redir.aspx?AssetID=XT101650581033
b. then visit
http://officebeta.iponet.net
There can be a couple of reasons for this.
One, as Beth mentioned is that the page that will you would be led to once the product is released hasn't yet been created, but that
one generally just doesn't list any choices, it would be different than an error (you shouldn't end up here) page.
Another is related to the ActiveX control required to use the MS Office Online Beta site. This can come from several reasons
including (a) you're using a browser that doesn't support ActiveX controls or (b) that you have your security settings in your
browser set to block or require you to click through a yellow warning bar to allow an ActiveX control, or (c) the ActiveX control
needed is present but corrupted
If you've checked and corrected (a) and (b) (including also your firewall and privacy software settings) then you may want to try
installing a fresh copy of the ActiveX control from link 4a below if you aren't able to access the page through link 4b, below.
========
After I run office diagnostics I am told there are solutions which can
improve my experience with office.I am then directed to the office online
beat page but arrive instead at the Microsoft office online beta
aurhorization error page.I have followed all steps indicated,i.e. verifying
internet security settings and adding office online beta to my trusted sites
but still continue to be directed to error page.Is there something else I can
do to gain access to the solutions >>
--
I hope this helped you,
Bob Buckland ?
MS Office system products MVP
LINKS to the 2007 Office System
1. Free MS Office 2007 book from MS Press, 213 pages:
http://microsoft.com/learning/office2007/default.mspx#booksfrommspress
2.. Office 2007 Beta 2 Online Test Drive, Downloadable beta,
e-learning courses, doucmentation and movies:
http://microsoft.com/office/preview
3. Send 2007 Office System Beta 2 feedback directly to the MS Office 2007 product team with this feedback tool:
http://sas.office.microsoft.com/
4. Try the 2007 OfficeOnline preview website , without Office2007
a. Install the ActiveX access control
http://office.microsoft.com/search/redir.aspx?AssetID=XT101650581033
b. then visit
http://officebeta.iponet.net
D
david t
Hello Bob,
Followed your instructions,installed a fresh ActiveX control and am able to
access online beta page.Thx for the help
Followed your instructions,installed a fresh ActiveX control and am able to
access online beta page.Thx for the help