Office Professional 2007 CD 2: MOA & BCM Installation Failure

[RDU]

I downloaded 'X13-40150' and began installation with ZoneAlarm shut down. The
Setup Wizard aborted while installing MOA. Neither MOA or BCM were installed.
It then referred me to one of the setup logs. Given the setup log was 2MB, I
found only 1 relevant error dialog at the end. It was:

Property(S): ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing
from this machine. If available, please run ISScript.msi, or contact your
support personnel for further assistance.
Property(S): ISSCRIPT_VERSION_OLD = The InstallScript engine on this machine
is older than the version required to run this setup. If available, please
install the latest version of ISScript.msi, or contact your support personnel
for further assistance.

However, a few lines down I found this interesting line:

MSI (s) (50:48) [17:45:17:984]: Product: Microsoft Office Accounting 2007 --
Installation operation completed successfully.

Any ideas?

 

[Milly Staples [MVP - Outlook]]

From where did you "download" X13-40150?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, RDU asked:

| I downloaded 'X13-40150' and began installation with ZoneAlarm shut
| down. The Setup Wizard aborted while installing MOA. Neither MOA or
| BCM were installed. It then referred me to one of the setup logs.
| Given the setup log was 2MB, I found only 1 relevant error dialog at
| the end. It was:
|
| Property(S): ISSCRIPT_VERSION_MISSING = The InstallScript engine is
| missing from this machine. If available, please run ISScript.msi, or
| contact your support personnel for further assistance.
| Property(S): ISSCRIPT_VERSION_OLD = The InstallScript engine on this
| machine is older than the version required to run this setup. If
| available, please install the latest version of ISScript.msi, or
| contact your support personnel for further assistance.
|
| However, a few lines down I found this interesting line:
|
| MSI (s) (50:48) [17:45:17:984]: Product: Microsoft Office Accounting
| 2007 -- Installation operation completed successfully.
|
| Any ideas?

 

[RDU]

https://us20.trymicrosoftoffice.com/downloader.aspx?receipt_id=70011373&culture=en-US

There are two download buttons, Download 2 being the one containing X13...

 

[Chris Schatte]

RDU,
Too add,
You may want to post this here as well
http://www.microsoft.com/office/com...dg=microsoft.public.sba.general&lang=en&cr=US

Chris Schatte
--
use the Office Online web based newsreader here:
http://www.microsoft.com/office/community/en-us/default.mspx
In Office System 2003 applications:
Help/Assistance Pane/Communities
SBA Spotlight

https://us20.trymicrosoftoffice.com/downloader.aspx?receipt_id=70011373&culture=en-US

There are two download buttons, Download 2 being the one containing X13...

From where did you "download" X13-40150?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, RDU asked:

| I downloaded 'X13-40150' and began installation with ZoneAlarm shut
| down. The Setup Wizard aborted while installing MOA. Neither MOA or
| BCM were installed. It then referred me to one of the setup logs.
| Given the setup log was 2MB, I found only 1 relevant error dialog at
| the end. It was:
|
| Property(S): ISSCRIPT_VERSION_MISSING = The InstallScript engine is
| missing from this machine. If available, please run ISScript.msi, or
| contact your support personnel for further assistance.
| Property(S): ISSCRIPT_VERSION_OLD = The InstallScript engine on this
| machine is older than the version required to run this setup. If
| available, please install the latest version of ISScript.msi, or
| contact your support personnel for further assistance.
|
| However, a few lines down I found this interesting line:
|
| MSI (s) (50:48) [17:45:17:984]: Product: Microsoft Office Accounting
| 2007 -- Installation operation completed successfully.
|
| Any ideas?

 

[RDU]

Will do Chris.
Thanks.
--Randy

RDU,
Too add,
You may want to post this here as well:
http://www.microsoft.com/office/com...dg=microsoft.public.sba.general&lang=en&cr=US

Chris Schatte
--
use the Office Online web based newsreader here:
http://www.microsoft.com/office/community/en-us/default.mspx
In Office System 2003 applications:
Help/Assistance Pane/Communities
SBA Spotlight

https://us20.trymicrosoftoffice.com/downloader.aspx?receipt_id=70011373&culture=en-US

There are two download buttons, Download 2 being the one containing X13...

From where did you "download" X13-40150?

--Â
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, RDU asked:

| I downloaded 'X13-40150' and began installation with ZoneAlarm shut
| down. The Setup Wizard aborted while installing MOA. Neither MOA or
| BCM were installed. It then referred me to one of the setup logs.
| Given the setup log was 2MB, I found only 1 relevant error dialog at
| the end. It was:
|
| Property(S): ISSCRIPT_VERSION_MISSING = The InstallScript engine is
| missing from this machine. If available, please run ISScript.msi, or
| contact your support personnel for further assistance.
| Property(S): ISSCRIPT_VERSION_OLD = The InstallScript engine on this
| machine is older than the version required to run this setup. If
| available, please install the latest version of ISScript.msi, or
| contact your support personnel for further assistance.
|
| However, a few lines down I found this interesting line:
|
| MSI (s) (50:48) [17:45:17:984]: Product: Microsoft Office Accounting
| 2007 -- Installation operation completed successfully.
|
| Any ideas?

 

[Bob Buckland ?:-\)]

Hi Randy,

Had you already installed the CD #1 download (MS Office Professional 2007) or did you start with CD#2? (The BCM add-in probably
wouldn't install without Outlook 2007 in place).

Although this sounds like it may be a slightly damaged download, you may also want to check your antivirus/protection software
settings to see if they're allowing scripts to be executed. The MS Office 2007 Accounting packages use a modified setup technique
from the MS Office 2007 core products. Iscript and ISScript are usually 'InstallShield' components used by other software products
as well items such as MS Navision and the pre MS versions of Groove, so there may be an older version in play, and your log file
indicates that MS Office Accounting 2007 installed successfully? Does it run?

==============
I downloaded 'X13-40150' and began installation with ZoneAlarm shut down. The
Setup Wizard aborted while installing MOA. Neither MOA or BCM were installed.
It then referred me to one of the setup logs. Given the setup log was 2MB, I
found only 1 relevant error dialog at the end. It was:

Property(S): ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing
from this machine. If available, please run ISScript.msi, or contact your
support personnel for further assistance.
Property(S): ISSCRIPT_VERSION_OLD = The InstallScript engine on this machine
is older than the version required to run this setup. If available, please
install the latest version of ISScript.msi, or contact your support personnel
for further assistance.

However, a few lines down I found this interesting line:

MSI (s) (50:48) [17:45:17:984]: Product: Microsoft Office Accounting 2007 --
Installation operation completed successfully.

Any ideas?>>