Office S/T Ed 2003 stops install on Vista

[JRDelirious]

I recently acquired a new Acer Aspire 5720 laptop runing Vista Home Premium.
As far as I can tell there is no trial bundle of Office 2007 (at least
nowhere in "Programs" or on the desktop). I had sitting around a
store-bought (CompUSA, Carolina, PR), unopened in-the-box Office 2003
Student/Teacher Edition, so I attempted to install. I now experience a
similar problem to what user "Paula" experienced some months ago, namely
after key is entered and installation started:

An error message comes up saying: "required installation file Q4561409.CAB
could not be found"

and

"ORIGINAL INSTALLATION SOURCE REQUIRED
If you installed Microsoft Office Basic Edition 2003 from a CD, please
insert your CD. If you installed Microsoft Office Basic Edition 2003 over
your network, please browse to the installation source on your network. Once
you have located your installation source, click ok."

Then selection box showing E:\ and a "Browse" button, plus "OK" and "CANCEL"

Clicking "Browse"shows the various drives, tells you to browse to the root
of the installation source.

The CD is in the E: drive. An "explore" of E: (from Windows) shows the file
in question to be precisely in the root E:\ directory with all the CABs.
However, Office Setup apparently cannot see them file ("Browse" within the
dialog box shows nothing in the E: root but folders) and does not proceed
from that point. Have attepted plain "run" as well as "run as admin" AND
running in compatibility mode for XP, typical install and custom install,
same result every time.

Is there anything I'm missing?

 

[Eric Ashton]

It sounds like you are attempting to install the "student/teacher edition",
but the error is referencing "Office Basic Edition 2003". It sounds like you
may have an office version on the box already that perhaps should be removed.
If I am right it would make sence that it doesnt like the cab from a
different version.

Try this..

Download the windows installer cleanup utility from here.
http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

Install it, and run it. Look for any versions of Office 2003. If you find
any choose them and click remove.

Then re-attempt your s/t edition install.

You could also check for and delete if they exist...
HKCU\software\microsoft\office
and
HKLM\software\microsoft\office

 

[JRDelirious]

OK, Eric, I tried the cleanup utility. The situation now is that the error
message identifies the new install as "Office Standard Edition" (the full
name of S/T edition is "Office Standard Ed. for Students and Teachers") and
the freeze happens when looking for file e4561412.cab. The "browse" window
in the dialog box DOES show the files in E:\ but the program apparently won't
read them.

 

[JRDelirious]

Also cleared the two keys, forgot to mention that in my prior reply.

 

[Eric Ashton]

Ok..

So it sounds like it is having an issue reading files on the disc. Could you
create a local folder on your Hard Drive and copy the contents of the cd to
that folder and attempt to run setup from your local copy?

Do you get the same error?

 

[PhoenixSun]

I'm having a similar problem installing Office 2003 Pro on Vista Home
Premium. I bought a new hard drive and installed Vista, then updated online
with all the patches/updates. Then I tried to install Office.

I get the following message:
Installation Error: File not found.
A required installation file YC561403.cab could not be found.
The original installation source is required.

It then says to insert the original CD, or browse for the source file.
However, the original CD is ALREADY in the drive. I can select the DVD ROM
drive, but the error message just reappears. I used the windows installer
cleanup utility, but there are no prior versions of Office on this hard
drive. I also tried to copy the contents of the Office CD to a folder on the
desktop and run the intall program from there, but it says the installation
source has been corrupted.

I've also tried to reinstall the Vista operating system, but still can't
install Office.

Any ideas anyone?