Office update prob

E

Eriksson

I cant use update just have those reports, what to do ?

Error reports :

1: 2746 2: 8TTo8U 3: C:\WINDOWS\Installer\c610f.msi 4:
{90180409-6000-11D3-8CFE-0150048383C9} 5:
{91E30409-6000-11D3-8CFE-0150048383C9}
DEBUG: Error 2746: Transform 9TTo9U invalid for package
C:\WINDOWS\Installer\c610f.msi. Expected product
{90E30409-6000-11D3-8CFE-0150048383C9}, found product
{91E30409-6000-11D3-8CFE-0150048383C9}.


Operation system is Win XP Pro service pack 2
It’s a laptop HP Pavilion zd8000
 
R

ReneeFox

Well, that's a nasty looking error message; whatever happened to
user-friendly messages, I don't know. It's complaining that it can't find
the product it is trying to update, and it almost looks like the product
wasn't validated by all that Microsoft gobbly-gook that activates certain
products. So, is c610f.msi in that location? You might run the product it
was trying to update, and click on repair; I don't remember exactly where
Repair is ... maybe the Tools menu.
 

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