Office updates

A

Andrew

Office XP - Having encountered a error/crash using
outlook, I was directed to the office update/download
site. The "check for updates" facility reported a number
of reasons why I could not download - "The Office Update
site is unable to check for updates on this computer.
This may be happening because of one of the following
reasons:

You do not have administrative privileges for this
computer.
There is a network problem and the detection catalog used
by the Office Update site failed to download. Go back to
the Downloads home page and try running detection again.

Windows Installer patch files (.MSP files) from
previously applied Office updates are missing from the
\Windows\Installer hidden directory on your computer. MSP
files are stored on your computer after update
installation completes because they need to be referenced
for future update operations. If the files are missing
you will not be able to apply Office updates. You may
also be unable to uninstall Office products as a result
of the same problem. Please contact Microsoft Product
Support Services for assistance.

You installed Office updates in the past and then
upgraded from Windows Installer version 1.0 to Windows
Installer version 1.1. For more information see the KB
article Windows Installer May Prompt for Install Source
if Unavailable.

I have checked through all but one scenario, namely the
Windows Installer patch files (.MSP files). how can I
address this ?

thanks

Andrew
 
G

Guest

i am also having the same problems and the microsoft site
does not give any ansers. this is nuts. I had trouble
installing sp1 and ever since then office doesnt rn right
and I cant fix it. it appears that the computer thinks I
am the wrong user
 
R

Rob6245

Guys

You will not love this solution but IT guy for my company did a reinstall from our net version (later edition of Office 2003) and cleared up the missing patch problem. Still cannot do check for upgrades. However, can download upgrades manually

RAC
 

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