Office Upgrade

[Allen Bohart]

I purchased two computers that came with Office XP
standard edition. I then purchased two copies of Office
XP upgrade, but they won't install. They fail saying
there is no qualifying product installed. Is this right?
Why wouldn't XP standard be a qualifying product?

 

[Me]

Yes it is correct. The upgrade is looking for previous
installed versions of Office. Since you possess Office XP
it cant upgrade (as it is the same version). I doubt the
store will take them back since they are open so you may
be best served selling them to friends/coworkers. If the
upgrade has extra products with it (like Powerpoint etc.)
you would need to have those "other" Office Apps
installed. Thus the reason for no upgrade capabilities.

 

[Cerridwen]

I purchased two computers that came with Office XP
standard edition. I then purchased two copies of Office
XP upgrade, but they won't install. They fail saying
there is no qualifying product installed. Is this right?
Why wouldn't XP standard be a qualifying product?

Because products of the same line have /never/ been QPs (you'd have known
this had you bothered to RTFB). Now your left with two items you can't
return because most stores don't take back open software!