Office Validation Problem trying to apply performance fix

[jtpryan]

We recently installed Outlook 2007 on several computers that are
running Office 2002 XP with Frontpage. Upon trying to apply the
Outlook 2007 performance fix, Office fails the validation with
"Microsoft Office XP Professional with FrontPage: Invalid Product
Key[0x80180114] ". Now, I know that these copies of Office were
genuine and installed with valid licenses. I suspect that the
combination of installing Outlook 2007 on top of a 2002 version of
Office is screwing things up. I have posted the results of the
validation diagnostic tool below. Does anybody know of a work around
or a fix for this?

-Jim

Diagnostic Report (1.7.0095.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Online Validation Code: N/A
Cached Validation Code: N/A
Windows Product Key: *****-*****-T6DFB-Y934T-YD4YT
Windows Product Key Hash: 3g4CZGFEDgbKmn/oB4pa2FZsssU=
Windows Product ID: 55274-OEM-2211906-00102
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010100.2.0.pro
CSVLK Server: N/A
CSVLK PID: N/A
ID: {0400CC3A-5E7A-4E35-A275-B8410F249D29}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.7.69.2
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-171-1
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A
Version: N/A

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGATray.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
Microsoft Office Outlook 2007 - 100 Genuine
OGA Version: Registered, 1.6.28.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-171-1

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details:
<GenuineResults><MachineData><UGUID>{0400CC3A-5E7A-4E35-A275-
B8410F249D29}</UGUID><Version>1.7.0095.0</
Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</
Architecture><PKey>*****-*****-*****-*****-YD4YT</PKey><PID>55274-
OEM-2211906-00102</PID><PIDType>2</
PIDType><SID>S-1-5-21-4187835523-461024005-583021162</
SID><SYSTEM><Manufacturer>Dell Computer Corporation</
Manufacturer><Model>Dimension 2400 </Model></

<Date>20031202000000.000000+000</Date><SLPBIOS>Dell System,Dell

Computer,Dell System,Dell System</SLPBIOS></
BIOS><HWID>0C0D394F01842072</HWID><UserLCID>0409</
UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard
Time(GMT-05:00)</TimeZone><iJoin>1</iJoin><SBID><stat>2</
stat><msppid></msppid><name>Dell Computer Corporation</
name><model>Dell DIMENSION DIM2400</model></SBID><OEM/><BRT/></
MachineData> <Software><Office><Result>114</
Result><Products><Product
GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</
LegitResult><Name>Microsoft Office XP Professional with FrontPage</
Name><Ver>10</Ver><Val>39476F84C4B4004</
Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</
Hash><Pid>54185-640-0000025-17985</Pid><PidType>14</PidType></
Product><Product
GUID="{91120000-001A-0000-0000-0000000FF1CE}"><LegitResult>100</
LegitResult><Name>Microsoft Office Outlook 2007</Name><Ver>12</
Ver><Val>4DCCC36830DF70E</Val><Hash>52/sLw8l9DUVsNEWAfizkm1hkd0=</
Hash><Pid>81610-903-8391626-62328</Pid><PidType>1</PidType></Product></
Products><Applications><App Id="15" Version="10" Result="114"/><App
Id="16" Version="10" Result="114"/><App Id="17" Version="10"

<App Id="1A" Version="12" Result="100"/></Applications></Office></

Software></GenuineResults>

 

[Beth Melton]

More than likely the volume license key you used for Office XP with
FrontPage has been blocked since the key was widely leaked on the Internet.
The error code, 114, suggests this is the case and you should be able to
obtain a valid key.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
https://mvp.support.microsoft.com/profile/Melton
What is a Microsoft MVP? http://mvp.support.microsoft.com/gp/mvpfaqs

Guides for the Office 2007 Interface:
http://office.microsoft.com/en-us/training/HA102295841033.aspx

We recently installed Outlook 2007 on several computers that are
running Office 2002 XP with Frontpage. Upon trying to apply the
Outlook 2007 performance fix, Office fails the validation with
"Microsoft Office XP Professional with FrontPage: Invalid Product
Key[0x80180114] ". Now, I know that these copies of Office were
genuine and installed with valid licenses. I suspect that the
combination of installing Outlook 2007 on top of a 2002 version of
Office is screwing things up. I have posted the results of the
validation diagnostic tool below. Does anybody know of a work around
or a fix for this?

-Jim

Diagnostic Report (1.7.0095.0):
-----------------------------------------
OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
Microsoft Office Outlook 2007 - 100 Genuine
OGA Version: Registered, 1.6.28.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-171-1

 

[jtpryan]

More than likely the volume license key you used for Office XP with
FrontPage has been blocked since the key was widely leaked on the Internet.
The error code, 114, suggests this is the case and you should be able to
obtain a valid key.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVPhttps://mvp.support.microsoft.com/profile/Melton
What is a Microsoft MVP?  http://mvp.support.microsoft.com/gp/mvpfaqs

Guides for the Office 2007 Interface:http://office.microsoft.com/en-us/training/HA102295841033.aspx

We recently installed Outlook 2007 on several computers that are
running Office 2002 XP with Frontpage.  Upon trying to apply the
Outlook 2007 performance fix, Office fails the validation with
"Microsoft Office XP Professional with FrontPage: Invalid Product
Key[0x80180114] ".  Now, I know that these copies of Office were
genuine and installed with valid licenses.  I suspect that the
combination of installing Outlook 2007 on top of a 2002 version of
Office is screwing things up.  I have posted the results of the
validation diagnostic tool below.  Does anybody know of a work around
or a fix for this?

-Jim

Diagnostic Report (1.7.0095.0):
-----------------------------------------
OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
Microsoft Office Outlook 2007 - 100 Genuine
OGA Version: Registered, 1.6.28.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-171-1

Result><Products><Product
GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</
LegitResult><Name>Microsoft Office XP Professional with FrontPage</
Name><Ver>10</Ver><Val>39476F84C4B4004</

Right, but how do I do that?

 

[Beth Melton]

Right, but how do I do that?

Your IT department would be a good start since they would probably be the
ones who manage your volume licensing. Of course if you are IT then you
should be able to generate a new key using your volume license subscription.
If you can't do that then I'd say a call to Microsoft is in order. I'm sorry
I can't tell you more, once it comes to questions about obtaining product
keys all we can do is point you in the right direction.

--
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
https://mvp.support.microsoft.com/profile/Melton
What is a Microsoft MVP? http://mvp.support.microsoft.com/gp/mvpfaqs

Guides for the Office 2007 Interface:
http://office.microsoft.com/en-us/training/HA102295841033.aspx