office won't open after update .MSP files missing

K

kathy

office won't open after update - When I go to the update
page and try to update it says it can't operate because
the .MSP files are missing. I tried to reinstall office
and it won't do that either. Any ideas
 
B

Beth Melton

Hi Kathy,

This can be caused by several things, but to correct it you will need
to zap the Windows Installer entry in the Registry and reinstall
Office.

Obtain the following utility and use it to remove only the reference
to Office. Once that is complete then you'll need to reinstall Office
to point the Windows Installer to your installation CD:

http://support.microsoft.com/?kbid=290301

--
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~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
 
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