Office won't verify, won't uninstall, remains in reduced function

[tianac2]

Hi All!

I opened Excel today only to get a box that says that I need to re-verify my
copy of Office XP Student and Teacher Edition. It instructs me to insert the
original disk (which I did), then pops up a box that says "Preparing to
install...". About 2-5 minutes later both boxes disappear and Excel remains
in reduced functionality mode.

When I went to Add/Remove Programs to uninstall, Office won't uninstall
either. Likewise, I can't re-install over it since I have various patches and
service packs installed that aren't on the original disk.

A search of this forum found a nearly identical question that was asked
about 2 years ago and the problem was resolved by downloading and running the
Windows Installer Cleanup Utility. However, that utility now appears to no
longer be available.

Anyone have any ideas?

 

[Mary Sauer]

The Cleanup utility is still available.
Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301

 

[DL]

http://support.microsoft.com/default.aspx?scid=kb;en-us;290301
Read carefully, in particular with reference to Office 2007

Generally if you insert your Office cd (when office isnt running) when it
runs, it will give you several options, one of which is repair. (Having
office patched makes no difference)