Office XP Pro Disc damaged

J

jags92504

I have microsoft office XP professional. I had it installed on my laptop,
which is now completely useless. I just purchased a new desktop and when
trying to load my office suite, I noticed that i have what appears to be a
"bubble" type of dammage to the cd-rom. How can I use my current licence to
install the programs on my new computer w/out having to go out and buy the
whole suite again????

PLEASE HELP!
 
J

jags92504

JoAnn,

Thank you for a very fast and helpful response! I will definately try this!

Thanks,
Julie

JoAnn Paules said:
How to replace lost, broken, or missing Microsoft software or hardware
http://support.microsoft.com/default.aspx?scid=kb;[LN];326246

--

JoAnn Paules
MVP Microsoft [Publisher]



jags92504 said:
I have microsoft office XP professional. I had it installed on my laptop,
which is now completely useless. I just purchased a new desktop and when
trying to load my office suite, I noticed that i have what appears to be a
"bubble" type of dammage to the cd-rom. How can I use my current licence
to
install the programs on my new computer w/out having to go out and buy the
whole suite again????

PLEASE HELP!
Click to expand...
Click to expand...
 
C

corbin clay

I had the same problem. I still had my product key but could not get a new
disc. please let me know what you did to get a disc.

jags92504 said:
JoAnn,

Thank you for a very fast and helpful response! I will definately try this!

Thanks,
Julie

JoAnn Paules said:
How to replace lost, broken, or missing Microsoft software or hardware
http://support.microsoft.com/default.aspx?scid=kb;[LN];326246

--

JoAnn Paules
MVP Microsoft [Publisher]



jags92504 said:
I have microsoft office XP professional. I had it installed on my laptop,
which is now completely useless. I just purchased a new desktop and when
trying to load my office suite, I noticed that i have what appears to be a
"bubble" type of dammage to the cd-rom. How can I use my current licence
to
install the programs on my new computer w/out having to go out and buy the
whole suite again????

PLEASE HELP!
Click to expand...
Click to expand...
Click to expand...
 
C

corbin clay

I had the same problem. I still had my product key but could not get a new
disc. please let me know what you did to get a disc.

jags92504 said:
JoAnn,

Thank you for a very fast and helpful response! I will definately try this!

Thanks,
Julie

JoAnn Paules said:
How to replace lost, broken, or missing Microsoft software or hardware
http://support.microsoft.com/default.aspx?scid=kb;[LN];326246

--

JoAnn Paules
MVP Microsoft [Publisher]



jags92504 said:
I have microsoft office XP professional. I had it installed on my laptop,
which is now completely useless. I just purchased a new desktop and when
trying to load my office suite, I noticed that i have what appears to be a
"bubble" type of dammage to the cd-rom. How can I use my current licence
to
install the programs on my new computer w/out having to go out and buy the
whole suite again????

PLEASE HELP!
Click to expand...
Click to expand...
Click to expand...
 
J

JoAnn Paules [MSFT MVP]

Did you follow that same link?

--

JoAnn Paules
MVP Microsoft [Publisher]



corbin clay said:
I had the same problem. I still had my product key but could not get a new
disc. please let me know what you did to get a disc.

jags92504 said:
JoAnn,

Thank you for a very fast and helpful response! I will definately try
this!

Thanks,
Julie

JoAnn Paules said:
How to replace lost, broken, or missing Microsoft software or hardware
http://support.microsoft.com/default.aspx?scid=kb;[LN];326246

--

JoAnn Paules
MVP Microsoft [Publisher]



I have microsoft office XP professional. I had it installed on my
laptop,
which is now completely useless. I just purchased a new desktop and
when
trying to load my office suite, I noticed that i have what appears to
be a
"bubble" type of dammage to the cd-rom. How can I use my current
licence
to
install the programs on my new computer w/out having to go out and
buy the
whole suite again????

PLEASE HELP!
Click to expand...
Click to expand...
Click to expand...
 
J

JoAnn Paules [MSFT MVP]

No, it won't. I had deleted the earlier threads so all I saw was that he
needed a disk for Office. Thanks, GnO.
 
F

FrustratedMoleRat

The phone number provided (1 800 360-7561) is a joke. you just get shuffled
around in computer operator hell, only to be disconnected by it after it
states that the conversation may be recorded.

So frustrated right now.





corbin clay said:
I had the same problem. I still had my product key but could not get a new
disc. please let me know what you did to get a disc.

jags92504 said:
JoAnn,

Thank you for a very fast and helpful response! I will definately try this!

Thanks,
Julie

JoAnn Paules said:
How to replace lost, broken, or missing Microsoft software or hardware
http://support.microsoft.com/default.aspx?scid=kb;[LN];326246

--

JoAnn Paules
MVP Microsoft [Publisher]



I have microsoft office XP professional. I had it installed on my laptop,
which is now completely useless. I just purchased a new desktop and when
trying to load my office suite, I noticed that i have what appears to be a
"bubble" type of dammage to the cd-rom. How can I use my current licence
to
install the programs on my new computer w/out having to go out and buy the
whole suite again????

PLEASE HELP!
Click to expand...
Click to expand...
Click to expand...
 
G

Gordon

FrustratedMoleRat said:
The phone number provided (1 800 360-7561) is a joke. you just get
shuffled
around in computer operator hell, only to be disconnected by it after it
states that the conversation may be recorded.

So frustrated right now.
Click to expand...

Find a friend or colleague who has the same version and make a copy of their
disk. It's not the disk you pay for, it's the license.
 
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