Office XP Prof. applications (Word etc.) will not open folders.

F

fbell12345

My 2002 Office XP Professional applications (Word, Excel, PowerPoint etc.)
have suddenly lost their ability to open folders and save or retrieve files
in folders. I can correct this by resetting all system settings to an earlier
date but after 24 hours the problem resurfaces. Other features of these
applications seem to work OK. Other non-Office XP applications on my PC,
including Windows Explorer, do not have this problem.
 
M

Mary Sauer

Perhaps the following will explain & resolve your issue:

Problems in Windows Explorer or the Windows shell
after you install security update MS06-015
http://support.microsoft.com/kb/918165

Easy Fix: Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll
down to Item No. 383 "Hewlett-Packard's Share-to-Web software - Fix (MS06-015)"
to download a registry fix.

Note: You may need to temporarily disable your antivirus program
in order to safely run the scripted fix.

Also, review the following:

MS06-013: Cumulative security update for Internet Explorer
http://support.microsoft.com/kb/912812

Internet Explorer ActiveX compatibility patch for Mshtml.dll
http://support.microsoft.com/kb/917425/

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/
 
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