Office XP Professional Upgrade (2002) installation problems

[Guster1000]

Hi,
I have installed Office XP Small Business on my new laptop which runs on
vista. The Small Business discs came with my older laptop which used to run
Windows 2000 Pro. I am trying to install the Office XP Professional Upgrade
Version 2002, but keep getting the "Error 1608; Set up was unable to locate a
qualifying product". The upgrade disc was purchased retail and the box says
that Office Small business is a qualifying product for the upgrade. The
upgrade used to work fine on my older laptop. I have tried all the tricks,
i.e. replacing the disk with the Small Business version and pointing it to
c-drive, but to no avail. Please help......Thanks.

 

[Tom Willett]

If the Small Business version came with your computer, it is OEM, and will
not work for upgrade purposes, as it is tied to that specific computer.

: Hi,
: I have installed Office XP Small Business on my new laptop which runs on
: vista. The Small Business discs came with my older laptop which used to
run
: Windows 2000 Pro. I am trying to install the Office XP Professional
Upgrade
: Version 2002, but keep getting the "Error 1608; Set up was unable to
locate a
: qualifying product". The upgrade disc was purchased retail and the box
says
: that Office Small business is a qualifying product for the upgrade. The
: upgrade used to work fine on my older laptop. I have tried all the tricks,
: i.e. replacing the disk with the Small Business version and pointing it to
: c-drive, but to no avail. Please help......Thanks.

 

[Guster1000]

Thanks for answering Tom. If I am getting this right, even though the XP
upgrade worked on my previous machine, in my new computer I can only use the
Small business version and not the upgrade in my new machine. Its hard to
rationalize. Do I have any options or will I just have to shell out more
money to get powerpoint and access.

 

[Tom Willett]

As I said, the OEM version that came with your computer is tied to that
computer. It will not work as a qualifying product on your new computer.
Your options are to purchase the full version, or download the free
non-microsoft Open Office.

Tom
:
: Thanks for answering Tom. If I am getting this right, even though the XP
: upgrade worked on my previous machine, in my new computer I can only use
the
: Small business version and not the upgrade in my new machine. Its hard to
: rationalize. Do I have any options or will I just have to shell out more
: money to get powerpoint and access.
:
: "Tom Willett" wrote:
:
: > If the Small Business version came with your computer, it is OEM, and
will
: > not work for upgrade purposes, as it is tied to that specific computer.
: >
: > : > : Hi,
: > : I have installed Office XP Small Business on my new laptop which runs
on
: > : vista. The Small Business discs came with my older laptop which used
to
: > run
: > : Windows 2000 Pro. I am trying to install the Office XP Professional
: > Upgrade
: > : Version 2002, but keep getting the "Error 1608; Set up was unable to
: > locate a
: > : qualifying product". The upgrade disc was purchased retail and the box
: > says
: > : that Office Small business is a qualifying product for the upgrade.
The
: > : upgrade used to work fine on my older laptop. I have tried all the
tricks,
: > : i.e. replacing the disk with the Small Business version and pointing
it to
: > : c-drive, but to no avail. Please help......Thanks.
: >
: >
: >

 

[dgmacmi]

Hi,
I have installed Office XP Small Business on my new laptop which runs on
vista. The Small Business discs came with my older laptop which used to
run
Windows 2000 Pro. I am trying to install the Office XP Professional
Upgrade
Version 2002, but keep getting the "Error 1608; Set up was unable to
locate a
qualifying product". The upgrade disc was purchased retail and the box
says
that Office Small business is a qualifying product for the upgrade. The
upgrade used to work fine on my older laptop. I have tried all the tricks,
i.e. replacing the disk with the Small Business version and pointing it to
c-drive, but to no avail. Please help......Thanks.

Your problem is that you are trying to do a cross upgrade from one edition
of Office XP {Small Business} to another edition of Office XP
{Professional}. Office XP does not accept such an upgrade (Office 2007,
however, does}.

OEM versions of Office can be used as a qualifying product provide it is
installed, you have the Microsoft installation disc or an acceptable copy
and it is otherwise a qualifying product for the intended upgrade.

Don

 

[Guster1000]

Don,
Thanks for the reply. I still have all the OEM Office XP Small business
discs and thats what I used to install it in my new machine. It works fine.
The upgrade disc which was purchased retail from best buy is the one that
refuses to install. The Office XP Professional upgrade box does say that
Office XP Small Business is a qualifying upgrade. Its a hopeless situation.

 

[Tom Willett]

The upgrade disk won't recognize it because it was an OEM version.

: Don,
: Thanks for the reply. I still have all the OEM Office XP Small business
: discs and thats what I used to install it in my new machine. It works
fine.
: The upgrade disc which was purchased retail from best buy is the one that
: refuses to install. The Office XP Professional upgrade box does say that
: Office XP Small Business is a qualifying upgrade. Its a hopeless
situation.
:
:
: "dgmacmi<>" wrote:
:
: >
: > : > > Hi,
: > > I have installed Office XP Small Business on my new laptop which runs
on
: > > vista. The Small Business discs came with my older laptop which used
to
: > > run
: > > Windows 2000 Pro. I am trying to install the Office XP Professional
: > > Upgrade
: > > Version 2002, but keep getting the "Error 1608; Set up was unable to
: > > locate a
: > > qualifying product". The upgrade disc was purchased retail and the box
: > > says
: > > that Office Small business is a qualifying product for the upgrade.
The
: > > upgrade used to work fine on my older laptop. I have tried all the
tricks,
: > > i.e. replacing the disk with the Small Business version and pointing
it to
: > > c-drive, but to no avail. Please help......Thanks.
: >
: > Your problem is that you are trying to do a cross upgrade from one
edition
: > of Office XP {Small Business} to another edition of Office XP
: > {Professional}. Office XP does not accept such an upgrade (Office 2007,
: > however, does}.
: >
: > OEM versions of Office can be used as a qualifying product provide it is
: > installed, you have the Microsoft installation disc or an acceptable
copy
: > and it is otherwise a qualifying product for the intended upgrade.
: >
: > Don
: >
: >

 

[dgmacmi]

You keep posting that you want to upgrade from Office XP Small Business to
Office XP Professional {upgrade version}.
That is a cross upgrade and Office XP does not accept cross upgrades {Office
2007 does}. Please refer to the following for qualifying products for
upgrade to Office XP:

http://support.microsoft.com/default.aspx/kb/290540/EN-US/

Note that you will find Office 97 Small Business and Office 2000 Small
Business listed as qualifying products. You will not find Office XP Small
Business listed as a qualifying product.

Don

 

[Captain Keyboard]

Hi,
I have installed Office XP Small Business on my new laptop which runs on
vista. The Small Business discs came with my older laptop which used to run
Windows 2000 Pro. I am trying to install the Office XP Professional Upgrade
Version 2002, but keep getting the "Error 1608; Set up was unable to locate a
qualifying product". The upgrade disc was purchased retail and the box says
that Office Small business is a qualifying product for the upgrade. The
upgrade used to work fine on my older laptop. I have tried all the tricks,
i.e. replacing the disk with the Small Business version and pointing it to
c-drive, but to no avail. Please help......Thanks.

 

[Captain Keyboard]

Hi,
I have installed Office XP Small Business on my new laptop which runs on
vista. The Small Business discs came with my older laptop which used to run
Windows 2000 Pro. I am trying to install the Office XP Professional Upgrade
Version 2002, but keep getting the "Error 1608; Set up was unable to locate a
qualifying product". The upgrade disc was purchased retail and the box says
that Office Small business is a qualifying product for the upgrade. The
upgrade used to work fine on my older laptop. I have tried all the tricks,
i.e. replacing the disk with the Small Business version and pointing it to
c-drive, but to no avail. Please help......Thanks.

You may need to install Microsoft Office XP, because it is very compatible
with laptop computers and desktop computers that have integrated video memory
cards. Somehow, Windows Vista may have some backward compatibility issues
that are bad.