Office Xp Saving Error

C

Chris Grant

Hi,
The first time i open word, whether i click save as or i
close the program by using the cross in the top right,
the word application tab on the taskbar flashes orange.
The save window can not be accessed as it appears behind
the word window. This means that it wont close when i
choose save as.
Any help would be much appreciated.
Thanks
Chris Grant
 
B

Beth Melton

Hi Chris,

This is a symptom of a conflict with Norton AV and an option called
the "Office Plug-in". The resolution is to open Norton Options and in
the Miscellaneous section turn off "Enable Office Plug-in".

--
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.

~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP

Word FAQ: http://mvps.org/word
TechTrax eZine: http://mousetrax.com/techtrax/
MVP FAQ site: http://mvps.org/
 
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