Office XP Service Pack 3 won't install

[jaywalker]

I have download the Office XP SP3 file 2 times.
(OfficeXPSP3-kb832671-c;ient-enu) It is 16,441KB in size. Each time I try to
run it I get the following message. "Extracting file failed. It is most
likel caused by low memory (low disk space for swapping file) or corrupted
Cabinet file. I've tried on a fresh boot, I've shut Norton AV 2005 off, I
also tried with my firewall (sygate) off, and nothing works. Keep getting the
same message. All help will be appreciated. Thanks in advance.

 

[Susan Ramlet]

Hi, jaywalker,

Have you tried to resolve any memory issues, including cleaning out your
temp folder?

 

[jaywalker]

Hi Susan and thanks for answering. I clean out all my folders (temp, temp
internet, history, cache, recycle bin, cookies) several times a day so I
don't think it's that. I have no other install issues. I'm a fanatic re
keeping my machine clean. I also check my drives frequently and defrag when
necessary. I had a lot of problems when I installed the SP2 for Win XP, but
have gotten all that straightened out. Prior to that, everytime I installed
Office XP (which came with SP1) I would have major issues with it and would
have to take it off and reinstall Office 2000. After the XP SP2 install I
decided to try Office XP again, and it was just fine except for this issue of
the SP3 not installing. I'm stumped. I'm running a Pent 4, Intel 2.53
processor, 1.5 Ghz ram

Jill

 

[Susan Ramlet]

I've seen another suggestion that you disable the CPU L2 cache while
installing.

You could also try the full file download to see if that helps. Have you
done a recent Scandisk, too?

 

[Susan Ramlet]

I've seen another suggestion that you disable the CPU L2 cache while
installing.

You could also try the full file download to see if that helps. Have you
done a recent Scandisk, too?

 

[Conny ,belgian nationality]

Try doing a repair install, then try the update again:

Method 1 – Open Word, go to Help – Select Detect and Repair

or use Method 2 -

1. Click Start, and then click Control Panel.
2. Click Add or Remove Programs.
3. Click the Office program that you want to repair, and then click Change.
4. In the Maintenance Mode Options dialog box, click Reinstall or Repair,
and then
click Next.
5. In the Reinstall or Repair Office dialog box, click Detect and Repair
errors in my
Office installation, and then click Install.
6. When the repair process is finished, run the update again.

Most likely you will need to have your Office CD handy.

 

[jaywalker]

Thanks, I'll try method 2 as there is no repair feature under Word help. I
was wondering if before I do anything, should I remove Office 2000 from
Add/Remove programs and see if that might help.

 

[Conny ,belgian nationality]

Dont remove office 2000,exept when you have office 2003.
You have to put the original office 2003 cd to place in the disc so it's
running
with method 2